1-800-Flowers.com Interview Questions & Reviews

Updated Apr 27, 2014
Updated Apr 27, 2014
5 interviews

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5 Candidate Interview Reviews Back to all interviews

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  1.  

    Florist Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed in-person. The process took 2+ weeks - interviewed at 1-800-Flowers.com.

    Interview Details

    First, the phone interview after I applied online. There was some basic HR questions in the phone interview. Then, I went to the in person interview. Basic Interview questions. It was hard to not get along with the interviewers. I did not get an offer. I would recommend the interview process.

    Interview Questions
    No Offer
  2.  

    Software Developer Interview

    Anonymous Employee  in  Westbury, NY
    Anonymous Employee in Westbury, NY
    Application Details

    I interviewed through a recruiter - interviewed at 1-800-Flowers.com in November 2013.

    Interview Details

    I was contacted by a recruiter (not an internal recruiter) after posting my resume on a job board, and the recruiter got me a phone interview with a tech mgr, who then decided I should come in for an in-person interview. The interview was with three people, and detailed (including drawing on whiteboard by me and the Mgr), and seemed to go well, but shortly after the interview, the recruiter notified me that they had finished interviewing me and others, and had then decided to "re-think" what they wanted for the position. Who knows?

    Interview Questions
    • How would you transfer information from a customer ordering at store to the company's intermediate data repository, and finally to the target store for order fulfillment in the chain.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  3. 1 person found this helpful  

    Virtual" Call Center Representative Interview

    Anonymous Employee  in  Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    The process took 3 days - interviewed at 1-800-Flowers.com in October 2009.

    Interview Details

    An online application, followed by a personality test and customer service skills test. ( about 1 hour) After finishing these tests I qualified for a data entry test. The test was virtual and gave you a brief (10 minute) training course on how to enter order information and use the customer data base. The data entry test was automatic and began with a sample caller asking a question. The screen offered three or four answers that you would respond with if you were actually an agent. You are given about 10 sample callers and as a “virtual agent” need to respond to the callers questions appropriately and enter the data provided by the caller. Such as looking up orders, giving credits, and reshipping items. This test took approximately 1 hour to complete. After successful test completion I was offered a phone interview, and provided with the available time slots. So after completing the online application you are automatically taken to the online testing. The total test time was about 2 – 2 1/2 hours.
    The phone interviewer called at the scheduled time and asked me several questions similar to those asked on the customer service skills test such as what would you do if a customer asked to be called “Joe Jones” and your company policy is to address everyone as Mr. or Mrs. The interviewer was going to give me another test but I was not expecting another lengthy test so I could not go on with the interview at that time. I was offered another time to set up this second round of tests but as offered another job, so I never moved forward with this opportunity.

    Interview Questions
    • The Customer Service questions   View Answer
    • The personality questions are generally based on what is right or wrong.   View Answer
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Copywriter Interview

    Anonymous Employee  in  East Meadow, NY
    Anonymous Employee in East Meadow, NY
    Application Details

    I interviewed online. The process took a day - interviewed at 1-800-Flowers.com in September 2007.

    Interview Details

    I first met with a nice HR rep, who told me about the benefits and requirements--including MANDATORY OVERTIME FOR ALL on Christmas Eve and Mother's Day. Not in the office--but delivering flowers. Totally inappropriate for such a big company.

    The hiring manager was pleasant and forthright about there being no job growth, which I figure is why I didn't get a call back--I'd mentioned that I wanted to find a place to grow. Imagine hearing on an interview that no growth was available from the position they wanted to fill!

    No Offer
    Neutral Experience
    Easy Interview
  6.  

    Director, Business Development Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 3 months - interviewed at 1-800-Flowers.com in January 2012.

    Interview Details

    First round with HR via phone. Second round with hiring manager and another teammate. Third round with senior HR, a direct report junior to the role and a round table interview with executive committee members.

    Interview Questions
    • How will you do coming from a big firm to a smaller firm?   Answer Question
    No Offer
    Negative Experience
    Average Interview

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