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2U Admissions Counselor Interview Questions & Reviews

Updated Jul 21, 2014
All Interviews Received Offers

Getting an Interview  

55%
19%

Interview Experience  

66%
6%
26%

Interview Difficulty  

Average Difficulty
17 candidate interviews Back to all interview questions
Relevance Date Difficulty

No Offer

Neutral Experience

Average Interview

Admissions Counselor Interview

Admissions Counselor

I applied through an employee referral and the process took 1 week - interviewed at 2U in June 2014.

Interview Details – I was initially contacted by HR for a phone interview followed by two more phone interviews with the VP of Admissions and the Director of Admissions. The interviews were all through the phone, because I was not in town. They are flexible with scheduling, which is definitely a plus.

Interview Question – Are you comfortable making 70-100 calls a day?   Answer Question


No Offer

Positive Experience

Average Interview

Admissions Counselor Interview

Admissions Counselor

I applied through an employee referral and the process took 1+ week - interviewed at 2U.

Interview Details – I had an initial screening interview over the phone, which was fairly long and more detailed than I expected. I was asked very expected questions like "why do you want this position?" "what makes you qualified for the position?" etc. I was then brought in for an interview with the senior admissions counselor. The office atmosphere seemed very welcoming, everybody said hello and smiled at me as I was waiting. The interview itself was very similar to the phone interview.

Interview Question – How would you handle a potential student that didn't want to do the program because it was too expensive?   Answer Question


Accepted Offer

Positive Experience

Average Interview

Admissions Counselor Interview

Admissions Counselor

I applied through an employee referral and the process took 1+ week - interviewed at 2U in April 2012.

Interview Details – It was quick for me. I did two sets of skype interviews, then was offered the position 3 days later. The hiring staff was very flexible with my moving dates and helped me get everything I needed, in order to succeed.

Interview Question – "How do you feel about wearing jeans to work?"   View Answer

Negotiation Details – Short and concise. All parties were happy.


Accepted Offer

Negative Experience

Average Interview

Admissions Counselor Interview

Admissions Counselor
Landover, MD

I applied through an employee referral and the process took 2 weeks - interviewed at 2U in June 2012.

Interview Details – I was hired as part of a "hiring blitz". A short conversation via email started the process (basic resume questions), then I was invited into the office for the "hiring blitz". This happened in about a week. It was one day in the office, with 3 short rapid-fire interviews (or at least that was the idea), with about 30-40 people brought in. The interviews were spread across directors, management and HR, and all were pretty standard in terms of explaining your resume, goals, why you would excel here etc. However, my three 10 minute interviews were spread out over four hours. I was the first one in, and the last one out. I felt like the whole process was pretty disjunctive, and not entirely well organized. I was made an offer over the phone about another week later.

Interview Question – If you had one super power, what would it be?   Answer Question


No Offer

Negative Experience

Average Interview

Admissions Counselor Interview

Admissions Counselor
Landover, MD

I applied online and the process took 2 weeks - interviewed at 2U.

Interview Details – I interviewed at a unique time in the company. They have been growing extremely fast, so they needed to hire about 20 people. I had actually applied for another job in the company, but had gotten a call about admissions because I have admissions experience. The first step was to come in with a bunch of other applicants in one day. There were about 10 others there at the same time as I was. I ended up meeting with 3 people that day-one of the admissions counselors, one of the managers for the admissions program, and then a person from HR. It was definitely not efficient. I was asked the same questions, or at least a lot of similar questions by each person. And for a sales environment, I was surprised by how many closed ended questions there were (How do you feel about the no a**hole policy? How do you feel about wearing jeans to work? How do you feel about alcohol at work? etc.). Then, about 2 days after that, I got a call about doing a phone interview with one of the other managers. I was out of town at the time for about a week(bad timing on my part), but there was a perfect block of time where I could schedule the phone interview. Well, the day of the phone interview, I get a call about 10 minutes before it's supposed to happen from an HR person in their NYC office. They would prefer to do an in person interview rather than phone (so frustrating!). I was still out of town for several more days, so I had to wait until the beginning of the next week to go in. I went in the office and was given a tour of the place where if hired, I would be working. I then met with the other manager, who asked only about 3 formal job interview questions which were again, the same exact questions that I had been asked the other day. I also got to meet with 2 admissions counselors, just to pick their brains and find out more about the day to day work. They were very straightforward about letting us know that this is a sales job, and they were pretty open and honest about the company. Their interview process is definitely a little frustrating though.

Interview Question – Be prepared, at least for admissions jobs, to answer questions like "How would you sell ___ program?" and situational questions along those lines.   Answer Question


Accepted Offer

Positive Experience

Very Easy Interview

Admissions Counselor Interview

Admissions Counselor
Landover, MD

I applied online and the process took 2 days - interviewed at 2U.

Interview Details – I found the job on a website. I applied and sent in my resume because it was close and the work was similar to other jobs I had performed in the past. I was very surprised to receive a phone interview within an hour. I environment was relaxed and the was even more surprised to be interviewed the following day with a Senior Director. The environment was relaxed and everyone that I met was very friendly.

Interview Question – I was given a tour of the company by my potential supervisor. He others of the value of our services?" Of course, I answered "yes". The response,"Great. Convince me right now."   View Answer

Negotiation Details – There was none. Everyone started at the same pay for that position.


Accepted Offer

Positive Experience

Average Interview

Admissions Counselor Interview

Admissions Counselor
Landover, MD

I applied online and the process took 5 days - interviewed at 2U in May 2013.

Interview Details – I first had a phone interview with a recruiter for 2U. She asked good questions that really helped me evaluate the position as well as provide her with a clear picture of my ability. From that point I moved to an interview with the manager which was similar to the phone conversation. I had a final interview with the director of the dept which was a bit longer and he was clearly looking for a cultural fit as well as sales ability which made me feel immediately at ease when joining the team.


1 person found this helpful

No Offer

Negative Experience

Easy Interview

Admissions Counselor Interview

Admissions Counselor

I applied online and the process took 2 days - interviewed at 2U in October 2012.

Interview Details – I submitted my resume via my school's job database. I received an email from HR the next day to schedule an interview and fill out some paperwork. I filled out the form and scanned and emailed it to the intern. I scheduled a phone interview. Basically, they are looking for immediate hires instead of starting a full-time position in the summer, which is what I was looking for. Since I could not start immediately, instead I ended up being interviewed as an intern. They asked about my previous experience and what I knew about the company, so do some research!

Interview Question – They asked if I knew about the No A-hole policy.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Admissions Counselor Interview

Admissions Counselor
Landover, MD

I applied through an employee referral - interviewed at 2U in December 2012.

Interview Details – Quick and easy, very straightforward and no low balling.

Interview Question – unexpected was about the "no a**hole" policy I thought it was funny and I didnt expect them to ask me about it. But they do not hire a**holes here and it is a fun place to work so I am glad they asked me how I feel about it and to talk about how I diverted someone from being an a**hole in te past.   Answer Question

Negotiation Details – They offered me 10,000 over what I was looking to make to make my needs met. They asked me how much I wanted to be making in the interview process then they payed me what that positions makes that I applied for and did not low ball me like other companies have in the past.


3 people found this helpful

No Offer

Neutral Experience

Average Interview

Admissions Counselor Interview

Admissions Counselor
Landover, MD

I applied online and the process took 2 weeks - interviewed at 2U in August 2012.

Interview Details – Initially, I found a listing on LinkedIn from 2tor saying they would be having open interviews the next week. I didn't really know what that meant, but I figured it would be worth a shot. So, I sent my resume via LinkedIn.

Within about 10 minutes, I received an e-mail saying that they had received my resume. In addition, they gave me a phone number, and told me I had 12 hours to call the number, and leave a voicemail answering a couple of questions (name, salary range, what is something your passionate about, what superpower would you have). I immediately called the number and left a voicemail answering the questions. Within about 15 minutes after leaving the message, I got a call from the recruiter telling me that I had passed the pre-screen, and I was invited to go in for the interview.

On the day of the interview, there were at least 30 some people there. After registration, they gathered us in a large room, and one of the company execs made a brief presentation about the company, the position, and what we would be doing that day. Then, several interviewers came in and introduced themselves, and began taking people from the room for one-on-one interviews. Some people only had one interview, and some people had as many as four. I only had two, and felt like neither interviewer was listening the entire time. They asked me to go in detail about my resume, talk about my sales experience, etc., and just nodded and their heads and said awesome occasionally.

About a week later, I received a call that I would not be moving on in the process.

It's worth knowing that the "admissions counselor" title is very misleading. This is a sales role. You will be on the phone all day trying to make a sale. However, the starting pay for this role is extremely high (50k), so it's worth looking into.

Interview Questions

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