ADP District Sales Manager Interview Questions & Reviews
Getting an Interview
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District Sales Manager Interview (Positive Experience; Easy Interview)
I applied through a recruiter and the process took 3 weeks - interviewed at ADP in August 2011.
Interview Details – The process took 3 week. I was contacted by a recruiter and asked to do a phone interview. After the phone interview I was invited to a second interview in house. After the second interview I was asked to retune to do a ride along with one of the current sales agents. A week later I was offered the position.
Negotiation Details – No negotiation
Small Business Sales - District Manager I Have Since Been Laid Off Interview (Positive Experience; Average Interview)
I applied online - interviewed at ADP in March 2014.
Interview Details – Called on the phone, asked several questions about myself and my interest in sales. Warned me that there would be quotas and cold calling, and double-checked to make sure I was still interested.
Interview Question – Explain one time that you got out of a difficult situation by negotiating. View Answer
Reason for Declining – took other job
Associate District Sales Manager Interview (Positive Experience; Difficult Interview)
I applied online and the process took 4+ weeks - interviewed at ADP in November 2012.
Interview Details – There were 7 interviews total; 1- by telephone with the recruiter, 2- panel interview with mentor/manager, 3- in-person interview with a manager, 4- ride along with top rep, 5- ride along with new rep, 6- interview with VP, 7- interview with management team.
The KEY to all of these, there exhibit ZERO follow-up. Don't take it as being rude. They want to see that YOU have the follow-up and closing skills to obtain the job, and use these skills to obtain business for them. When you're at the job, business owners are busy and generally don't call you back. You must set the pace of the sale with their consent, and move it forward.
Important notes; at the conclusion of each interview step, ask if you've answered their questions to their satisfaction, ask if the examples and stories you've shared overcame the obstacles they laid out for you, and if its a "yes", then ask for their support moving forward, and ask what the next step is. Make sure to tell them you're excited to work with them and take diligent notes.
Interview Question – Why do you want to work here? View Answer
Negotiation Details – cookie-cutter
District Sales Manager Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 5+ weeks - interviewed at ADP in June 2012.
Interview Details – Initial phone screen, second phone interview and two, face to face interviews with manager and senior manager. Process was relatively fast, just a few weeks. Interview process was standard. Background checks, drug screen, cant recall if they required some sort of competency or behavioral testing....I believe they did require this via an online assessment.
Interview Question – Tell me why you would be a great fit for this role? View Answer
Negotiation Details – Always tell the recruiter, and interviewers you are also deep into the interview process with their competitor, Paychex to obtain a more aggressive offer from ADP.
District Sales Manager Interview (Neutral Experience)
Interviewed at ADP
Interview Details – I was contacted by a recruiter on linkedin.com and received an interview. I interviewed with the video president. I may have over studied for the interview. The questions asked are very simple and they look for a lot of experience over everything.
Interview Question – What do you know about the position (study up)? Answer Question
District Sales Manager Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and the process took 4 weeks - interviewed at ADP.
Interview Details – Step 1. Phone interview with recruiter. Step 2. In-person interview with sales exec. Step 3. Ride along with another sales manager. Step 4. Interview with a second sales exec. Step 5. Role play (fake sales presentation) followed by a presentation in which you essentially sell yourself. (Tip- see youtube for sample role plays). Step 6. Phone interview with VP. Step 7. EXTENSIVE background check. They verify every job for the last 10 years, drug test, criminal check, and college records. I would call your references to see what information they will release. If they won't verify dates of employment, job title, and salary you will need to provide proof in the form of old pay stubs.
Interview Question – Nothing too unexpected. Read "The Challenger Sale" before your interview and be aggressive. Follow up every interview with an email and close each interview by making sure you have addressed all of their concerns and what the next step will be (just like you would during a sale). Also, make a good 30/60/90 day plan. Answer Question
Negotiation Details – No negotiation, but the salary offered was pretty good.
District Manager- SBS Outside Sales Interview (Neutral Experience; Difficult Interview)
The process took 2 weeks - interviewed at ADP in November 2010.
Interview Details – Recruiter contacted me, told me about the position. Scheduled interview at the location I work, had to do a role play and demonstrate sales talent. Went on an observation ride 1/2 day with a current District Manager, and had a final interview with the VP.
Interview Question – Why should we hire you? View Answer
Associate District Manager Small Business Sales Interview (Negative Experience; Difficult Interview)
I applied online and the process took 4+ weeks - interviewed at ADP in February 2012.
Interview Details – I recently went thru the entire hiring process of becoming an Associate District Manager for Small Business Sales in the St. Louis area for ADP. I had a phone interview that went great. The recruiter then set me up for a face to face interview at their office in Sunset Hills. A few days later I had a face to face interview with one of the sales executive managers. That went great as well and was offered to go on a field ride. I went on my field ride the following week and that went pretty well also. The guy I rode with seemed pretty cool and was good at what he did. After the field ride I knew I could do the job. After the field ride I told my recruiter I wanted to move forward in the hiring process so he set up a second interview and role play.
My second interview was with 2 executives from small business sales. Even though they were very stand-offish and robotic I thought that interview went well. I then proceeded to do a role play that consisted of me trying to sell ADP payroll services to them. During the role play they continued to answer open ended questions with closed ended answers such as no, yes and I don't know. I thought he was trying to see if he could make me sweat or break but he didn't. He made the sales call very difficult by not providing the answers to the questions I was asking. After seeing he wasn't going to allow me to close him I ended the sales call by scheduling a second appointment.
After that interview/role play I then was told that they had another candidate to interview and I would hear something back by that Friday. I reached out to my recruiter and didn't hear anything back until almost a week later. I got a generic email saying that they chose to go with another candidate.
Here are my gripes with the company:
I) Throughout the entire process I never was able to reach any of the people I met with. I sent follow up emails and voicemails with no reply at all. I was fortunate enough to have a great recruiterwho prepped me for each stage and was my contact point throughout the entire process. I thought it was very unprofessional to send me a generic email after completing the entire process after promising me they would personally contact me a week earlier.
2) I created a professional portfolio (brag book) showcasing all of my sales achievements and awards and brought it to the interviews. The executives didn't even bother looking at it. . The portfolio showcased that I was a top seller and earner at my current employer but I guess that was irrelevant to them.
3) One executive specifically told me that I wasn't competing against other candidates. They were looking for qualified candidates and if I fit the description I would be hired. On the other hand another told me that I was up against another candidate. mixed signals
4) This position is ALWAYS being advertised. They are obviously looking for a certain type of person. Also there is very high turnover according to one of the reps. Thats a huge red flag there
Interview Question – What is the biggest obstacle you have ever overcome? Answer Question
District Manager- SBS Outside Sales Interview (Neutral Experience; Average Interview)
The process took 2 weeks - interviewed at ADP in December 2011.
Interview Details – Called by a recruiter. Recruiter set up a phone interview date. Recruiter called at the exact time she said she would, she was professional but not personable at all. I passed the phone interview and was scheduled to meet 1 on 1 with the VP of sales. I arrived about 15 minutes early. He came out on time and led me to his office. Not a personable guy at all, and I pretty much get along with everyone. He was very professional and didn't break character at all (I've been fairly successful at breaking interviewers character to make them at LEAST smile). He didn't budge much. He asked me the basics, and was like a tape recorder (and I was the first interview of the day...). I have a lot of energy, am very confident, and very personable (as a good salesperson should be) and he was like a history librarian.
He told me he'd get back to me by Friday (my interview was Wednesday). It was a holiday weekend so no follow up on Friday was understandable. Called him on Monday (1.2.12) with no answer. Got a reply on Tuesday (1.3.12) saying they are going ahead with another candidate.
Pretty basic interview, too uptight for me but after all you're selling outsourced payroll and HR services...
District Manager- SBS Outside Sales Interview (Neutral Experience; Average Interview)
The process took 3 weeks - interviewed at ADP in June 2011.
Interview Details – First had a phone interview with their recruiting department and it was more of a screening. The next interview was with 3 mid level managers and then the top manager. Mid level managers were all friendly and asked easy questions. Top manager asked a lot of challenging questions about past job situations and personal experiences.
Interview Question – What is the real reason why you are looking to sell payroll services? Answer Question
Reason for Declining – Accepted one from another company.
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