ADT Security Services Interview Questions

Updated Sep 8, 2014
Updated Sep 8, 2014
38 Interview Reviews

Interview Experience

Interview Experience

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20%
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Getting an Interview

Getting an Interview

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6%

Interview Difficulty

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Average

Interview Difficulty

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38 Candidate Interview Reviews Back to all interviews

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  1.  

    Sales Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 months - interviewed at ADT Security Services in August 2014.

    Interview Details

    I applied online, I had 5 interviews spread over 4 months. It was a v e r y slow process. I had a great recruiter to work with and in the initial interview I was told that the need was imediate. During my first phone interview with the hiring manager he just blew me off, when it was rescheduled by the recruiter the hiring manager was 45 mins late to the call. I could see right away that I possessed some but not all of the traits he was looking for. We had a in person interview that was one third the time he asked me to allot for our meeting and did not touch on the things he stated were critical to success at ADT. Many unreturned calls and emails latter, I understand that they may be going forward with an internal candidate

    Interview Questions
    • How will you manage commission only sales teams?   View Answer
    No Offer
    Negative Experience
    Average Interview
  2. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Miami, FL
    Anonymous Interview Candidate in Miami, FL
    Application Details

    I applied online - interviewed at ADT Security Services in July 2014.

    Interview Details

    hiring all the time it means one thing no body take the job , salary only on commision base, very difficult to sell home security system,you have to reach your quota,you have to call or visit customers.pressure on the job

    Interview Questions
    • to many internet question ,no reponse to the aplication   View Answer
    No Offer
    Negative Experience
  3.  

    Quality Assurance Interview

    Anonymous Interview Candidate  in  Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied through a recruiter. The process took 1 week - interviewed at ADT Security Services in July 2014.

    Interview Details

    Everything was great besides they never called when they said they will. Person that interviewed me said I will hear from them in 7-10 business day and they will probably make me an offer. I tried contacting them after two weeks and left a voicemail with HR person but never heard back. Very disappointing

    No Offer
    Negative Experience
    Average Interview
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  5. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied online. The process took 2 weeks - interviewed at ADT Security Services in May 2014.

    Interview Details

    VERY VERY BAD!. the worest I have ever seen, been too or heard of. Office is scary, ugly, unprofessional warehouse, the paint job look as if high school students did. The whole experience SCREAMED DEAD END JOB.

    No Offer
    Neutral Experience
    Easy Interview
  6.  

    Sales Representative Interview

    Anonymous Interview Candidate  in  Irving, TX
    Anonymous Interview Candidate in Irving, TX
    Application Details

    I applied online - interviewed at ADT Security Services in May 2014.

    Interview Details

    Received a phone call pertaining to setting up an interview time, once confirmed, was sent a text detailing time and address. Arrived 25 minutes before scheduled time. I signed in and was immediately retrieved and taken into the interview room. I was interviewed by one of the hiring managers.
    .

    Interview Questions
    No Offer
    Easy Interview
  7.  

    Residential Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The first interview lasted an hour. We went over relevant sales experience. Did a couple scenarios that will be a part of the sales process.

    Upon second interview they went into detail about the pay and benefits. Due to my lack of home sales, they were hesitant to hire me. The interviewer asked for a business plan on how I would create self-generated leads within first 3 months. I emailed him the plan but I never received a response until I saw the same job posting back up on the company website

    Interview Questions
    • How to close a sale. Especially hard if you dont have in home sales experience.   Answer Question
    No Offer
  8.  

    Residential Sales Representative Interview

    Anonymous Interview Candidate  in  San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    I applied online - interviewed at ADT Security Services.

    Interview Details

    recruiter: phone screen. then manager phone interview. then in-person. went to interview and after waiting 20 minutes was informed the manager would not be able to see me. Manager lied to recruiter and said I was late, therefore she had to re-schedule. Very unprofessional.

    No Offer
    Negative Experience
  9.  

    Collector Interview

    Anonymous Interview Candidate  in  Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied online. The process took 3 weeks - interviewed at ADT Security Services in March 2014.

    Interview Details

    Applied online on 2/11/14. Received a call on 2/26 for a phone interview. Was told if I was selected they would call me for an actual interview. Got the call for the interview on 3/4 and went in for a one on one interview with a lady from HR on 3/6. I totally botched the whole interview because I was so nervous. The last time I sat down for an actual interview was in 2000. Lol. So I'm really not too optimistic about the job offer. She asked your normal behavioral questions. The whole interview took less than 10 minutes to complete. I would be really surprised if I do get the offer since the interview, in my eyes, didn't go so well. But I'll keep you guys posted either way.

    Interview Questions
    • How important is attendance to you?

      Tell me about a time you had to deal with an irate customer and what steps you took to resolve it.

      Why should we hire you for this position?

      There was another one but I don't quite remember how she worded it.

      I was also asked why I left my previous job.
        Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Sales Representative Interview

    Anonymous Interview Candidate  in  Hollis, NH
    Anonymous Interview Candidate in Hollis, NH
    Application Details

    I applied online. The process took 2 weeks - interviewed at ADT Security Services.

    Interview Details

    The interview was scheduled promptly. Upon spending 5-10 minutes in the interview, the unshaven, tired looking manager brought up working 16 hour days. His lack of effort and disinterest in the interview was very disappointing and made it quite clear that this was not a desireable environment. Management has changed since the interview and hopefully improved.....

    Interview Questions
    • It may be necessary to work 16 hour days in this position...   View Answer
    No Offer
    Negative Experience
    Easy Interview
  11.  

    Customer Relations Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 days - interviewed at ADT Security Services in December 2013.

    Interview Details

    Applied via career builder. Received a phone call and an email the next day asking me to set up an interview. I called and asked if it was a sales position and was told no, it was customer relations. Set up the interview for the next day. Showed up only to be told it was sales only, so I left. 5 minutes later I received an email saying I had missed my interview time and asking me to call and reschedule.

    No Offer
    Negative Experience

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