ADT Security Services

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ADT Security Services Interview Questions

Updated Jan 20, 2015
Updated Jan 20, 2015
186 Interview Reviews

Interview Experience

Interview Experience

49%
22%
27%

Getting an Interview

Getting an Interview

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8%

Interview Difficulty

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186 Candidate Interview Reviews Back to all interviews

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  1.  

    Inside Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at ADT Security Services in January 2015.

    Interview Details

    The first interview was really easy. I got a second interview right away. I am waiting to go in for the second interview. The interview was very informational. She asked a few easy questions just to get to know me. Got the tour of the facility then took a personality test. Passed it and got the second interview. I wonder if the job pays enough because I have to commute thirty minutes to the location north of the river.

    Interview Questions
    • What would be your weakness for this job?   View Answer
    No Offer
    Positive Experience
    Easy Interview
  2.  

    Installer Position Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 5 weeksinterviewed at ADT Security Services in January 2015.

    Interview Details

    when i arrived i signed in and was welcomed with smiles and politeness in the receptionist area waited for my interviewer once greeted we walked into office area. i was asked some quick questions in regards to my experience and then was notified about what's expected of the position and also all benefits.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  3.  

    Resi Sales Interview

    Anonymous Interview Candidate in Birmingham, AL
    Anonymous Interview Candidate in Birmingham, AL
    Application Details

    I applied through a recruiter – interviewed at ADT Security Services.

    Interview Details

    I went to 2 interviews. First interview was basic overview of the company and talked about my past experience and why I felt I would be a good fit. Second interview was role playing and execution of my 30-60-90 day plan.

    Interview Questions
    • How many sells do I plan to get in the first 30 days, 60 days, 90 days and how do I plan to get them   Answer Question
    Negotiation Details
    Position was straight commission. No need for negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Division Director Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at ADT Security Services.

    Interview Details

    This process was streamlined, simple and straight forward amazing given the size of this organization. Did application, spoke to an HR rep, then was given an onsite interview. They flew me to the location, provided pickup, and the entire experience was welcoming. As an applicant you felt if they granted an interview they actually valued their and your time. Spent most of the day, interviews and tours of the location, able to ask questions of anyone.

    Interview Questions
    • Would you work for our competitor? Why or why not?   View Answer
    Negotiation Details
    I did not negotiate, as they asked for compensation requirements prior to the in-person interview. The offer was generous and in line with what I expected from a leadership position within this size organization.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Residential Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at ADT Security Services.

    Interview Details

    Was initially contacted by a recruiter. Ran through some initial screening questions over the phone before being scheduled to meet with a sales manager. Sales Manager described position in detail, pointing out it is not for the weak at heart; requires relentless hard work, positive attitude, long hours to accommodate homeowners' schedule.

    Interview Questions
    • If you could pick one word to describe why you are successful in sales what would it be   Answer Question
    Reasons for Declining

    Wouldn't have been able to meet the demands of the schedule.

    Declined Offer
    Positive Experience
    Average Interview
  7.  

    Residential Sales Representative Interview

    Anonymous Interview Candidate in Tulsa, OK
    Anonymous Interview Candidate in Tulsa, OK
    Application Details

    I applied in-person. The process took 4 daysinterviewed at ADT Security Services in December 2014.

    Interview Details

    I was contacted by a corporate head hunter for this interview. The interview lasted about an hour and was pretty informal. The place has an essence of fraternity type behavior and humor. I was offered the position but requested time to consider what I had just been told. I wrote an email to the hiring manager requesting more information. 92% National Turnover for this position. Only 8% stay in this position. There is a reason instead of responding to simple questions the manager revoked the offer. Do your homework! This is not a real job. 60+ hours a week knocking on random doors at an average income for a sales rep is around $13.25 an hour. Yes there are some benefits but there are way better options out there. KCCO!

    Interview Questions
    Reasons for Declining

    I wrote a questionnaire to the manager. He didn't want to take the time to explain company policy. My politely and professionally worded questions would force him to divulge a lot of negative aspects of the position. He would rather not waste his time to explain or help as his answers would make most professionals run for their life.

    Declined Offer
    Negative Experience
    Easy Interview
  8.  

    Sales Representative Interview

    Anonymous Interview Candidate in Virginia Beach, VA
    Anonymous Interview Candidate in Virginia Beach, VA
    Application Details

    I applied online – interviewed at ADT Security Services in December 2014.

    Interview Details

    So i came in with my resume. The interview was nice and easy. I got my drug test paper and passed. Was offered job next day and i took it.
    BUT in the interview he assured me that the position didnt intel me walking from door to door trying to sell thr system!!! So after 3days of long oriantain and paperwork i started working. And was surprised when i was walking around in the cold unprepared for the weather because he LIED TO ME!! I promptly resigned and wasnt paid for my time in orientation which we were supposed to receive 80$!!a waste of time. MAKE SURE to ask though questions and find your own asnwers also

    Negotiation Details
    Just was hired and came in next day
    Accepted Offer
    Negative Experience
    Easy Interview
  9.  

    Collector/Customer Care Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at ADT Security Services.

    Interview Details

    I went to the location to give me resume. I was instructed to apply online. I called their recruiter and left msgs for near a month before receiving a pre screening call.
    1 week later I was called for a one on one interview with hiring manager...now they mix it up from time to time u may have interview with 2 managers from the coll. Dept., or group interview.
    I started training class about 2 weeks later

    Interview Questions
    • Tell me about a situation u had with a dissatisfied customer?
      How do u define accountability?
      What are your greatest weakness?
       
      Answer Question
    Accepted Offer
    Average Interview
  10.  

    Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at ADT Security Services in October 2014.

    Interview Details

    Submitted my application online, via the ADT web site. Received a call from HR for a phone call, had difficulty because of the time zones, they are on the east coast getting set for my time seem difficult. Standard HR Phone of 30 minutes, a 2 person Phone interview with 2 managers, then face to face with the hiring manager. Scheduling seemed to be the biggest problem

    Interview Questions
    • Lots of rapid fire questions, never had a chance to ask any back   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  11.  

    Customer Care Representative Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied online. The process took a weekinterviewed at ADT Security Services.

    Interview Details

    Quick And SimpleInterview . Easy Questions Based Upon Life Experience Basically . The Manager That Interview Me Was Fairly Nice & Had LOTS Of Energy For Her Age . The Background Check Took Only 2 Days . I LOVE Working Here It Is Amazing .

    Negotiation Details
    Make Sure You Negotiate The Hourly Rate & There Is A Rate Change Of 10% Extra If Work After 830PM . :)
    Accepted Offer
    Positive Experience
    Average Interview

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