ADT Security Services Interview Questions

Updated Apr 5, 2015
Updated Apr 5, 2015
153 Interview Reviews

Interview Experience

Interview Experience

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22%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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153 Candidate Interview Reviews Back to all Interviews

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  1.  

    Small Business Sales Representative Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 5 daysinterviewed at ADT Security Services (Springfield, VA) in April 2015.

    Interview

    Went very smoothly and professionally. Was first screened online by the recruiter before going for the one on one interview with the regional sales manager. Was very engaging and received a lot of insight into what the job was going to be all about. It was also very candid and relaxed.

    Interview Questions

    • Was asked what I would bring to the table and prior experience relevant to the job   Answer Question
  2.  

    Software Engineer () Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took a dayinterviewed at ADT Security Services (Sunbury, England (UK)) in March 2015.

    Interview

    Got there in the morning at 9am.
    Had a tour of the offices in Sunbury-on-Thames.
    Was then given a written test with 3 questions to answer.
    The questions were fairly challenging.
    The staff was really friendly and showed passion in what they were doing.

    Interview Questions

    • Advantages and Disadvantages of Agile Development   Answer Question
    • Write a method that takes in an array and finds out if the array contains consecutive numbers or not   Answer Question
  3.  

    Sales Interview

    Declined Offer
    Neutral Experience
    Average Interview
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 6+ weeksinterviewed at ADT Security Services (Langhorne, PA) in February 2015.

    Interview

    The interview was great but they are not paying you a salery to compete against comcast home security system which only charges like a dollar a month in which adt starts at 50 dollars a month for the same

    Interview Questions

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  5.  

    Customer Service Representative Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at ADT Security Services (Jacksonville, FL) in February 2015.

    Interview

    filled out the app, then I waited 5 business days and I noticed that I had a next step questionnaire to take in my email. Then about 24 hours later I got a phone call to come in and do an 1 on 1 interview and then that next Monday they offered me the job

    Interview Questions

    • What do you do to go above and beyond for a customer? How good are you at solving problems?   1 Answer

    Negotiation

    I didn't really negotiate anything, I just told them that I had some upcoming events that I had already paid for, but that was it.

  6.  

    Emergency Dispatch Operator Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 6 daysinterviewed at ADT Security Services (Jacksonville, FL) in November 2014.

    Interview

    The first thing that happens is you get an email. Via email you set up a phone screening and an in person interview. After the phone screen, you have your in person interview. Last is the drug test and background check. It is a very amazing process overall with ADT.

    Interview Questions

    • A time when you had to multi task   1 Answer
  7.  

    Residential Sales Representative Interview

    Accepted Offer
    Negative Experience
    Easy Interview
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source – interviewed at ADT Security Services.

    Interview

    Seemed okay until hired and promises, like auto reimbursements not kept. You will be asked about your previous skills and sales, however people hired many times have no sales experience.

    Interview Questions

    • Basic, keep in mind, if you show up you will be hired. They will hire anybody it seems.   Answer Question
  8.  

    Emergency Dispatch Operator Interview

    Accepted Offer
    Average Interview
    Accepted Offer
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at ADT Security Services (Knoxville, TN) in February 2015.

    Interview

    Applied online and was called a few days later by recruiter for phone interview. Next day was contacted by local recruiter and sent a typing assessment. Scheduled interview 3 days later after completing the assessment. Had initial interview with recruiter then interviewed with team manager. Pretty laid back interview. Both recruiter and team manager seem like great people

    Interview Questions

    • Name a time when there was an emergency. How did you react?   Answer Question

    Negotiation

    No negotiations

  9. Helpful (1)  

    Account Services Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 6 daysinterviewed at ADT Security Services in January 2015.

    Interview

    First I originally applied for collection when the recruiter called me the nest day being that I didn't have collections experience he did a phone interview for me for account services (billing). The phone interview was on Jan 22,15. I also had to take a typing test before my phone interview. Then I had a interview on Jan 27th face to face interview. I was asked 10 questions what do I know about the job? What experience did I have personally with customer service I was not pleased with and general questions like what did i do at my last job and what did I like most and liked least about my previous job and why was I looking for a job? On Jan 28th I was offered the job

    Interview Questions

    • No question was difficult for me but I didn't think I was going to ask personally when have I experienced bad customer service?   Answer Question

    Negotiation

    There was no negotiation the pay is based on your experience.

  10.  

    Emergency Dispatch Operator Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ weekinterviewed at ADT Security Services (Knoxville, TN) in January 2015.

    Interview

    The hiring and interview process that I went through was simple for me. I received an email about a week after I put my application in telling me about the company and their benefits. I then received a phone call from the Lead Recruiter who asked me a few questions on the phone and told me a few things about the position I applied for, etc. She then told me that she was going to send me a typing assessment through my email and that once I received it, I was to take it as soon as I could. I proceeded to do so, and then I emailed her telling her thank you and that I completed the typing assessment. Minutes later I received an email back from her telling me that I did great on the assessment and asked if I was available to interview the next day. I went on to interview the next day, I thought it was just going to be with her and then leave and have another interview later on, but I ended up interviewing with the Lead Recruiter and then a Team Manager, and afterwards, the job offer was extended to me, I accepted the offer, and then started my paperwork for my background check, drug test, consent forms, etc.

    Interview Questions

    • The most difficult question I had to answer was, "What three qualities would you say make the best customer service representative?"   1 Answer
  11.  

    Regional Sales Manager Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at ADT Security Services in February 2012.

    Interview

    ADT is constantly hiring, they post jobs on every job search website. If you get called in for an interview you have got the job, as long as you don't come in drunk, high, or with bad hygiene. During the interview the manager will speak of how much you can make ( honestly between 51k and 65k/year) and more than likely explain negatives of the position (to weed out undesirable candidates). If you're committed (not lazy), self-motivated, and money-motivated you will do fine.

    Interview Questions

    • How do you deal with rejection?   1 Answer

    Negotiation

    No real negotiations, you will be paid at most $500 per deal before any equipment is added.

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