ADT Security Services

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ADT Security Services Interview Questions & Reviews

Updated Jul 25, 2014
All Interviews Received Offers

Getting an Interview  

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Interview Experience  

51%
25%
23%

Interview Difficulty  

Average Difficulty
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1 person found this helpful

Accepted Offer

Negative Experience

Very Easy Interview

Residential Sales Representative Interview

Residential Sales Representative
Chatsworth, CA

I applied through a recruiter and the process took 1+ week - interviewed at ADT Security Services in January 2014.

Interview Details – The interview process is short. You get hired after a preliminary background check, a more indepth FBI check, which you front, once you are in HR signing papers. They do not inform you much of anything. HR is not current with current law changes in reference to benefits.

Interview Question – What was your most difficult sale? Typical question for sales. Nothing out of the ordinary.   Answer Question

Negotiation Details – There was none. You were given a breakdown by month on the "training" salary, they do not tell you you really need to have at least one yr of back up savings/money to survive ADT payroll/sales. New system of payment is not upfront and now takes up to 30 days to get any monies. No residuals of any kind so you are constantly on. They are not honest about the time required...try 6am text messages from your manager to 9:30pm daily except Sunday. Sunday you get the texts in the afternoon.

If I were to do this again, I would not have accepted. Literally, I lost money each day as the use of my vehicle, insurance, gas, meetings all took a toll. In the end, my hourly was $4.92. NOT worth it.


2 people found this helpful

Accepted Offer

Negative Experience

Average Interview

Sales Representative Interview

Sales Representative

I applied online and the process took a day - interviewed at ADT Security Services.

Interview Details – Lots of exaggeration of training and assistance in the interview. The interviewer really lied about the amount of business the company would be drawing in to get the sales staff appointments we could build on to get referrals.

Interview Question – I did not encounter difficult questions.   Answer Question

Negotiation Details – It's a commission only position, with very little training or support. What advice would I give? Don't waste your time with a company that doesn't care the least about its employees or current customers.


Accepted Offer

Negative Experience

Very Easy Interview

Human Resources Coordinator Interview

Human Resources Coordinator
Lafayette, LA

I applied in-person and the process took 2 weeks - interviewed at ADT Security Services.

Interview Details – I found the position online on career line. I applied, got a phone call and a same week interviews. One was over the phone, the other in person. Since I got hired they switched to a recruiting company.

Interview Question – Manager that interviewed me was not experienced giving interviews   Answer Question


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Accepted Offer

Negative Experience

Very Easy Interview

Assistant to Marketing Director Interview

Assistant to Marketing Director
Mesa, AZ

I applied through a recruiter and the process took a day - interviewed at ADT Security Services in May 2014.

Interview Details – Its all mass hires, im pretty sure they will hire anybody if they have a pulse and can talk to people. interview process is very little to just very basic.


Accepted Offer

Neutral Experience

Easy Interview

Emergency Dispatch Operator Interview

Emergency Dispatch Operator
Melbourne, FL

I applied online and the process took 1+ week - interviewed at ADT Security Services.

Interview Details – Very simple 1:1 interview.

Interview Question – Why do you want to work for ADT.   View Answer

Negotiation Details – No negotiation.


Declined Offer

Neutral Experience

Easy Interview

Adt Sales Representative Interview

Adt Sales Representative
Pennsauken, NJ

I applied online and the process took 2 weeks - interviewed at ADT Security Services in September 2013.

Interview Details – I spoke to a internal recruiter after I applied on-line. After a brief conversation I was sent to speak with the hiring manager. Pretty simple and straight forward process. He seemed ill prepared and over whelmed. The whole time I was there he was on his cell phone or business phone. Commission only job so long as your not a complete bone-head they should extend an offer being that there is no investment on their end. BTW be advised the background check is very thorough. Employment verification,criminal background, and driver abstract.

Interview Question – Nothing tricky that I can remember. Just do normal diligence and be somewhat prepared and you'll be fine.   Answer Question

Reason for Declining – I decided I needed a base salary and preferably less travel.


Declined Offer

Neutral Experience

Easy Interview

Residential Sales Representative Interview

Residential Sales Representative

I applied through a recruiter and the process took a day - interviewed at ADT Security Services in April 2014.

Interview Details – I was contacted by a recruiter , did a phone interview and then interviewed with a sales manager.He was pleasant and honest.. He admitted he micromanaged and described the job as follows......100% commission after month 1.......you must be working Mon-Sat 8AM to 10PM...first 6 sales per month pay zero commission.........almost per emancipation proclamation

Interview Question – Very Basic questions thruout...........the Mon-Sat 8-10 commitment is basically asking are you Ok with seeing your family 1 day per week?   View Answer

Reason for Declining – Please..........slavery is outlawed


Accepted Offer

Neutral Experience

Very Easy Interview

Residential Sales Representative Interview

Residential Sales Representative

I applied online and the process took 4+ weeks - interviewed at ADT Security Services.

Interview Details – Short interview. They will hire anyone willing to take the job. Then a long wait about 3 weeks to pass background check and drug testing.

Interview Question – None. Very easy interview. They just hope you will pass background so they have the bodies to fill positions.   Answer Question

Negotiation Details – Paid 4 week training then your off to 100% commission.


Accepted Offer

Positive Experience

Average Interview

Installation Technician Interview

Installation Technician

I applied online and the process took 3 months - interviewed at ADT Security Services.

Interview Details – The process I encountered was as follows, I applied on the career section of their website, next I was contacted by a Randstad recruiter that asked typical interview questions over the phone. After I passed the recruiter step, I was sent info to take an online assessment test issued. Upon passing the test I was asked to attend an Invitation only hiring event at the Oak Brook, IL where I would be interviewed by the hiring manager. Two weeks after the interview I received an offer. The duration of the complete process from application to start date was approximately 3 months.

Interview Question – Didn't experience any difficult questions, all the questions were standard.   Answer Question

Negotiation Details – Since this is a unionized position, negotiating the salary is not an option. However, raised are given every 4 months until you reach the cap of about $27 and hour.


Accepted Offer

Positive Experience

Average Interview

Service Tech Interview

Service Tech
Fort Myers, FL

I applied through an employee referral - interviewed at ADT Security Services in April 2010.

Interview Details – I had to know someone there in order to get an interview. It was a standard interview process. I applied using an employee referral. I was called to come in for a one on one interview with the service manager. I had to return to meet with the operations manager and service manager together. I was hired on the spot.

Interview Question – Tell me the difference between how a fire alarm and a burglar alarm are wired.   Answer Question

Negotiation Details – I was told ADT does not accept prior experience as its alarms are different so they do not have a good starting pay.

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