ADT Security Services
2.4 of 5 579 reviews
www.adt.com Boca Raton, FL 5000+ Employees

ADT Security Services Interview Questions & Reviews

Updated Jul 1, 2014
All Interviews Received Offers

Getting the Interview 

51%
22%
11%

Interview Experience 

51%
25%
23%

Interview Difficulty 

Average Difficulty
126 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Declined Offer

Neutral Experience

Easy Interview

Adt Sales Representative Interview

Adt Sales Representative
Pennsauken, NJ

I applied online and the process took 2 weeks - interviewed at ADT Security Services in September 2013.

Interview Details – I spoke to a internal recruiter after I applied on-line. After a brief conversation I was sent to speak with the hiring manager. Pretty simple and straight forward process. He seemed ill prepared and over whelmed. The whole time I was there he was on his cell phone or business phone. Commission only job so long as your not a complete bone-head they should extend an offer being that there is no investment on their end. BTW be advised the background check is very thorough. Employment verification,criminal background, and driver abstract.

Interview Question – Nothing tricky that I can remember. Just do normal diligence and be somewhat prepared and you'll be fine.   Answer Question

Reason for Declining – I decided I needed a base salary and preferably less travel.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Declined Offer

Neutral Experience

Easy Interview

Residential Sales Representative Interview

Residential Sales Representative

I applied through a recruiter and the process took a day - interviewed at ADT Security Services in April 2014.

Interview Details – I was contacted by a recruiter , did a phone interview and then interviewed with a sales manager.He was pleasant and honest.. He admitted he micromanaged and described the job as follows......100% commission after month 1.......you must be working Mon-Sat 8AM to 10PM...first 6 sales per month pay zero commission.........almost per emancipation proclamation

Interview Question – Very Basic questions thruout...........the Mon-Sat 8-10 commitment is basically asking are you Ok with seeing your family 1 day per week?   View Answer

Reason for Declining – Please..........slavery is outlawed

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Very Easy Interview

Residential Sales Representative Interview

Residential Sales Representative

I applied online and the process took 4+ weeks - interviewed at ADT Security Services.

Interview Details – Short interview. They will hire anyone willing to take the job. Then a long wait about 3 weeks to pass background check and drug testing.

Interview Question – None. Very easy interview. They just hope you will pass background so they have the bodies to fill positions.   Answer Question

Negotiation Details – Paid 4 week training then your off to 100% commission.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Installation Technician Interview

Installation Technician

I applied online and the process took 3 months - interviewed at ADT Security Services.

Interview Details – The process I encountered was as follows, I applied on the career section of their website, next I was contacted by a Randstad recruiter that asked typical interview questions over the phone. After I passed the recruiter step, I was sent info to take an online assessment test issued. Upon passing the test I was asked to attend an Invitation only hiring event at the Oak Brook, IL where I would be interviewed by the hiring manager. Two weeks after the interview I received an offer. The duration of the complete process from application to start date was approximately 3 months.

Interview Question – Didn't experience any difficult questions, all the questions were standard.   Answer Question

Negotiation Details – Since this is a unionized position, negotiating the salary is not an option. However, raised are given every 4 months until you reach the cap of about $27 and hour.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Service Tech Interview

Service Tech
Fort Myers, FL

I applied through an employee referral - interviewed at ADT Security Services in April 2010.

Interview Details – I had to know someone there in order to get an interview. It was a standard interview process. I applied using an employee referral. I was called to come in for a one on one interview with the service manager. I had to return to meet with the operations manager and service manager together. I was hired on the spot.

Interview Question – Tell me the difference between how a fire alarm and a burglar alarm are wired.   Answer Question

Negotiation Details – I was told ADT does not accept prior experience as its alarms are different so they do not have a good starting pay.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Very Easy Interview

Emergency Dispatch Operator Interview

Emergency Dispatch Operator
Irving, TX

I applied online and the process took 5 days - interviewed at ADT Security Services in September 2013.

Interview Details – After applying I received an e-mail to take assessment. About 3days later a recruiter called to schedule an interview. Interview was very informal basic questions like "What are your weaknesses, Name a time when you had a difficult situation at work and how did you handle it?" Then you start dealing with HR who is trying to verify jobs and education, IDK what company does them for them but I had to verify my own jobs and education with w2's and showing my diploma was not enough I had to sign a paper for my school to release that info to them.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

Accepted Offer

Negative Experience

Difficult Interview

Emergency Dispatch Operator Interview

Emergency Dispatch Operator
Knoxville, TN

I applied through an employee referral and the process took 1+ week - interviewed at ADT Security Services in June 2010.

Interview Details – Bottom level employees have 2 interviews before an offer is made. An extensive background search is done. Employment and address information is needed for 10 years including exact dates.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Director Interview

Director

I applied online and the process took 4+ weeks - interviewed at ADT Security Services.

Interview Details – Phone interview with HR, followed by additional phone with up line and counter parts in other divisions. In person with direct supervisor, other leadership at that location.They paid for the travel, picked me up at the airport this could not have been more accommodating. The process was phone, in-person and spending the day onsite at the corporate office.

Interview Question – Of all the issues within this particular vertical (government and healthcare) what do you see as the most perplexing?   View Answer

Negotiation Details – This was a simple compensation outline. Not a lot to negotiate as I knew after the in person of the salary range and the benefit package. Was able to negotiate the office location of my choice.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Declined Offer

Negative Experience

Easy Interview

Outside Sales Representative Interview

Outside Sales Representative
Marietta, GA

I applied online and the process took 6 days - interviewed at ADT Security Services.

Interview Details – Very typical interview for an outside sales rep. position.

Interview Question – Details regarding alarm system functions.   Answer Question

Reason for Declining – Salary is offending.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Easy Interview

Small Business Sales Representative Interview

Small Business Sales Representative
Burlington, VT

I applied through a recruiter and the process took 2 weeks - interviewed at ADT Security Services in March 2014.

Interview Details – Was contacted by a recruiter and set up an interview. Was given the job on the spot after havng a casual conversation.

Interview Question – Made me do a improvisational skit where the manager was the salesman and I was the customer.   View Answer

Negotiation Details – No negotiation

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at ADT Security Services

See What ADT Security Services Employees Are Saying

 Former Emergency Dispatch Operator in Kansas City, MO

Pros: “The company was had a reasonable benefits package. The people were great and always willing to help.” Full Review


Worked for ADT Security Services? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at ADT Security Services interview questions and advice. All 126 interview reviews posted anonymously by ADT Security Services employees and interview candidates.