ADT Security Services

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ADT Security Services Interview Questions & Reviews

Updated Jul 27, 2014
All Interviews Received Offers

Getting an Interview  

52%
22%
10%

Interview Experience  

51%
25%
23%

Interview Difficulty  

Average Difficulty
132 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Average Interview

Collector Interview

Collector
Jacksonville, FL

I applied online - interviewed at ADT Security Services in October 2011.

Interview Details – Interview conducted with multiple applicants in same room, asking same questions of each applicant

Negotiation Details – Non negotiable


Accepted Offer

Positive Experience

Very Easy Interview

Residential Sales Representative Interview

Residential Sales Representative
Los Angeles, CA

I applied online and the process took 2 weeks - interviewed at ADT Security Services in April 2010.

Interview Details – On-line - then background check - then in person interview

Interview Question – None really - they were looking for a warm body at the time   View Answer

Negotiation Details – No negotiation - 100% comm after 3 month training wage


Accepted Offer

Neutral Experience

Very Easy Interview

Business Security Salesman Interview

Business Security Salesman

I applied online and the process took 3+ weeks - interviewed at ADT Security Services in January 2012.

Interview Details – 3 Part interview process. 1) The recruiter contacted me. We had an initial conversation to verify my existence and set up a phone interview... with the same recruiter. 2) The same recruiter calls me about 3 days later and we have a nice chat about my previous employment experiences and my overall talents as a salesman. No behavioral questions and none of the "tell me about a time..." type questions either. At the end of the phone interview she tells me she is going to recommend me on to the hiring sales manager and we set up a time for me to meet him. 3) I meet the sales manager at the date and time and I am over dressed wearing a button up shirt and tie. The "interview" was basically a meet and greet with him on the phone on a conference call or with his sales reps. At the end of our time that we were supposed to meet he said word for word to me "Well, hey, I'm gonna give you a shot because you waited so patiently on me." Yeah. Thanks, I guess.

Interview Question – Do you have any previous sales experience. Please explain.   View Answer

Negotiation Details – There was no negotiation phase. It was take it or leave it.


Accepted Offer

Neutral Experience

Easy Interview

Small Business Sales Representative Interview

Small Business Sales Representative

I applied online and the process took 2+ weeks - interviewed at ADT Security Services in May 2011.

Interview Details – Its not hard. Phone interview, aptitude test (very easy), face to face interview, drug test, and background test.

Interview Question – Are you comfortable with door to door sales calls? The question really should be, "are you comfortable making 60+ door to door sales calls, 40+ telephone calls, trying to sell an overpriced commodity service that has been around for 30 years?" You really need to be comfortable doing the latter, not the former.   View Answer

Negotiation Details – Its a commission plan. There is no real negotiation. You either take it or leave it. Its going to change for the worse shortly anyway. The commission plan changes about twice a year. I have yet to see it change for the better.


Accepted Offer

Positive Experience

Very Easy Interview

OUTSIDE SALES Interview

OUTSIDE SALES
Norcross, GA

I applied through a recruiter and the process took 2 weeks - interviewed at ADT Security Services in May 2011.

Interview Details – Through a combination of recruiter emails and telephone calls a selection was made. That totalled about a week. Then met with a recently promoted manager to speak about the sales role. He was much more interested in asking questions about my home life and my goals than about the job at hand. He left me in an office for about ten minutes and returned with a hiring package, I signed and started the following week.

Interview Question – Asking if I had trouble driving defensively since the main part of the job would be daily travel.   Answer Question

Negotiation Details – I negotiated the telephone allowance everything else in the comp plan was typical.


Accepted Offer

Negative Experience

Very Easy Interview

Residential Sales Representative Interview

Residential Sales Representative
Nashville, TN

I applied online - interviewed at ADT Security Services in February 2009.

Interview Details – quick

Interview Question – why are you here?   View Answer

Negotiation Details – no negotiation, commission only


Accepted Offer

Neutral Experience

Average Interview

Outside Representative Interview

Outside Representative
Kansas City, MO

I applied online and the process took 1+ week - interviewed at ADT Security Services.

Interview Details – they check your background

Interview Question – a lot of people are unhappy with adt security   Answer Question

Negotiation Details – that to have an hunter mantality


Accepted Offer

Positive Experience

Average Interview

Inbound Sales Representative Interview

Inbound Sales Representative

I applied online and the process took 2 weeks - interviewed at ADT Security Services in August 2010.

Interview Details – Very typical interview process. First there was the phone interview, with typical education and behavioral questions. After that an interview was set up with HR if they liked you the sales managers would be next to interview. The interview with the sales managers was a panel interview.

Interview Question – What type of persuasion or sales have you used in your previous job?   View Answer

Negotiation Details – There was really no negotiation, the hourly pay is set and commission just depends on you.


Accepted Offer

Negative Experience

Average Interview

Sales Representative Interview

Sales Representative
Anaheim, CA

I applied online and the process took 1 week - interviewed at ADT Security Services.

Interview Details – First, an outside agency calls. Pass extensive background check including employment verification.
Secondly, meet with hiring sales manager.
Normal questions.

Interview Question – Normal questions.   View Answer

Negotiation Details – N/A


Accepted Offer

Negative Experience

Average Interview

Small Business Sales Representative Interview

Small Business Sales Representative
Oak Brook, IL

I applied through a recruiter and the process took 3 weeks - interviewed at ADT Security Services.

Interview Details – Contacted by recruiter but follow up was difficult by both recruiter and hiring manager. Fairly casual interview, straight forward - hiring Manager liked to talk about himself rather than focus on the position. Painted a pretty realistic picture of daily routine and expectations.
High turn over so interview process was quick and painless.

Interview Question – How long do you expect to be employed here?   Answer Question

Negotiation Details – No real negotiation - commission only

See What ADT Security Services Employees Are Saying

 Former Residential Sales Representative in Morrisville, NC

Pros: “Great management and sales team. New sales rep are offered a base plus commissions (as opposed to the 100% comm plan I was on) and a new mileage reimbursement program. They provide several…” Full Review

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