AT&T AT&T Retail Sales Consultant Interview Questions

Updated Jul 1, 2015
133 Interview Reviews

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Helpful (10)  

AT&T Retail Sales Consultant Interview

Anonymous Interview Candidate
Accepted Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 2 weeksinterviewed at AT&T.

Interview

Phone interview, face interview, then they will call you from the store that is going to hire ( normally the Store Manager) then once you get through these steps then you do a drug screen. Then it off to training for 3 weeks.

Interview Questions

  • Treat the interview as a sales call and you are pretty much selling your self to your future boss why you should be hired.   1 Answer

Other Interview Reviews for AT&T

  1.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at AT&T (Atlanta, GA).

    Interview

    Interview Process Was Relatively Quick & Simple. I was contacted within a week of applying for the position and after my phone call I was scheduled for an in person interview. Interview went rather smoothly although the first time I applied and got to the one on one interview it went terribly based off the person I interviewed with giving the energy of going through the motions.

    Interview Questions

  2.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online – interviewed at AT&T (Jacksonville, FL) in June 2015.

    Interview

    The store manager was very unprofessional, unprepared for the interview, and I did not have anything ready for the interview. I felt like he didn't want to be there, he was dressed very unprofessional, had his pants sagging down, no belt or proper company shirt. I could see his boxer. He had another employee see there and just listen in, he was not training for to be a manager.

    Interview Questions

    Negotiation

    Run, run as fast as you can! This company is poorly managed

  3. Helpful (1)  

    AT&T Retail Sales Consultant Interview

    Anonymous Employee
    No Offer
    Negative Experience

    Interview

    Hiring process was good sent in resume took online test did really well with the phone interview and had an interview with store manager and that's where it went all down hill set up store interview had to find day care for my little one get to the store and waited for about 30 min to be told that she needed to reschedule cause she wasn't going to be there no call to me before hand that was understandable if there was something going on I reschedule interview for a time more convenient for her have the interview thought it went well and never heard a yes or a no or not even an email stating I wasn't going good to be hired and that was over 3 weeks now

    Interview Questions

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  5.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience

    Interview

    The interview was really good. Well it was in a mall and the guy was really really chill.. Haven't gotten the job yet but I'm hoping to but from the interview I can say that att is a company ya won't regret working for.

    Interview Questions

  6.  

    AT&T Retail Sales Consultant Interview

    Anonymous Employee in Austin, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 5+ weeksinterviewed at AT&T (Austin, TX) in May 2015.

    Interview

    I am an employee in a different position. It's a fairly easy process, but VERY lengthy. After meeting minimum qualifications, there is a hiring manager interview. My interview was successful. At the interview conclusion, the HR manager stated that I was very qualified for the job, and should hear from a store manager for a final interview within a few days. Three and a half weeks later, when I inquired about the status, the same hiring manager stated that she did not find me qualified for the job and that I was no longer being considered. Jobs don't always work out, but being lied to was horrible, and I lost nearly a month of time that I could have spent pursuing other opportunities.

    Interview Questions

    • What are your strengths and weaknesses, and how do handle them?   Answer Question
    • Describe a time you sold a product to a customer   Answer Question
  7.  

    AT&T Retail Sales Consultant Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 daysinterviewed at AT&T.

    Interview

    So I had the first interview the questions were easy but I was alil nervous I didn't think I'd make it to the second round and then I got called an hour later for the second interview at another location it was over the phone this one wasn't that good he seemed interested asked my schedule and if I was available weekends which I am and then I was told I will be contacted within two weeks don't know how true that is I have enough experience so I might get an offer or I might not based off how that second interview went not sure if I'll get it hoping I do.

    Interview Questions

  8.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate in Madison, WI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at AT&T (Madison, WI).

    Interview

    Sat down with manager and retail manager. Very laid back and not too professional; which was a good thing. They were respectful but it wasn't extremely formal. They made me feel comfortable. Very long hiring process.

    Interview Questions

  9.  

    AT&T Retail Sales Consultant Interview

    Anonymous Employee
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online – interviewed at AT&T.

    Interview

    Quick, general questions about the position. Seemed rushed. There was no time to ask questions. Was okay interview process for a retail position. Could not really expect more.I do not know what else to say or do. I wrote all I could and it was not enough. So here I am trying to fill a word minimum with irrelevant and unnecessary writing.

    Interview Questions

  10. Helpful (5)  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ weeksinterviewed at AT&T in April 2015.

    Interview

    Having applied on a Friday afternoon it took AT&T about 2 business days to get back to me via email asking me to respond with some information and a good time for a call. Once done i revived a phone call from a Staffing Manager almost 2 hours later, we chatted (social skills being tested probably) for about 10 minutes while he set up a Skype interview with another Staffing Manager for the very next day. I was giving lots of material via email to study up on so I could pass the Skype interview with flying colors. This interview was your basic "Why do you want to work for us?" type interview but was still very fun and I got to give lots of great examples from my past employments. At the end of the interview and after I asked all my questions I asked what the next step for me is and they informed me I had passed the interview and I would now move onto the interview with the store manager. She would email me back after she got in contact with the manager and found out some times that they could conduct the interview. I had to drive quite a ways for this interview because this job is in another state, so we set the time up for almost a week from then. I was once again given a large check list for the next interview to make sure I would succeed and it sure did! I went to my interview in a full suit but was told by an employ there that he didn't ware one for his interview, however you can't over dress for a interview so I'd still recommend wearing one if at all possible. This interview was almost 3 hours long and was mostly me asking questions and them answering and then me having more and more questions. From what I gathered that is how this interview is suppose to work and you should come prepared with LOTS of questions about Sales Goals and Attendance and such. At the end of the interview I was asked once again "Why AT&T, and why should AT&T hire you?" followed by a few questions that where simply made to judge someones character (Favored color, song, movie, ect..). After this interview I once again asked what the next step would be and the store manager told me that at this point they send their results on up to the Staffing Manager's I've worked with and they will get back in contact with me. The very next day I received an email asking me for my Tax information and SSN and the day after that I got a call from the first Staffing Manager I worked with with a "contingency offer" as he called it. He told me how much I would be making, went over a few more aspects about the position and when I might be looking at starting my training if i pass my background and drug tests. After this phone call I had about 5 emails waiting for me, one of them being an AT&T new hire information and questionnaire test of some kind, the others having to do with the Hire-Right background check and drug testing times. Working with Hire-Right has always been a bit of a pain, I had to get my Drug test rescheduled to a closer location so I didn't have to drive 4 hours and they not only wanted my DD214 but also my W-2's from my time in the US Army as well as my W-2's from another job whom they could not get into contact with. BE WARNED! They will contact EVERY SINGLE one of your employers and expect you to explain any lack in work history. They will also find out if you lied and said you've worked somewhere longer then you actually had (And if you do that It will probably cost you the job) so if you have to contact your old employers and get some starting and ending dates. I took my drug test the day after I got the contingency offer and made sure to follow up with my Staffing Manager and let him know I've done everything. Exactly a week after my drug test was done I received a call from my staffing manager letting me know I passed everything and when my start date will be, he also told me it is now safe to turn in my 2 weeks for my current employer.

    Interview Questions

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