AT&T AT&T Retail Sales Consultant Interview Questions

Updated Mar 5, 2015
Updated Mar 5, 2015
96 Interview Reviews

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AT&T Retail Sales Consultant Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at AT&T.

Interview Details

I submitted an application online and then was called a few days later to set up for an interview. There was a bit of a pre interview over the phone, just small talk interview questions and scheduling questions. I came to the scheduled interview a few days later everyone was very friendly and up beat. Seemed like a great place to work. I was informed to call back and bug the person who interviewed me and that i was pretty much going to get the job.

Interview Questions
  • What was my knowledge of phones and technology.   View Answer
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for AT&T

  1.  

    AT&T Retail Sales Consultant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at AT&T.

    Interview Details

    IT TAKES SO LONGGGG just to get an interview. I got a response from Verizon from before At&T. I thought it would have been the other way around. I heard they were a great company work for.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  2.  

    AT&T Retail Sales Consultant Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    The process took 1 week I applied online I got a email two days later instructing me to call someone if I was still interested I did she asked a few questions and then she schedule an interview for me the following Tuesday. That interview ended up being over the phone because of some emergency I didn't get it A lot of the questions were about technology and customer service and are you competitive enough for the job

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  3.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2+ monthsinterviewed at AT&T.

    Interview Details

    I was contacted about a month after I applied. The first interview was with an HR recruiter, second was with a store manager, the third was with the store manager and district manager. It was a pretty simple process, with all the interviews going over sales questions and being told to sell yourself.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
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  5. 1 person found this helpful  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at AT&T.

    Interview Details

    Stressful. Takes forever. USE THEIR WEBSITE FOR INTERVIEW TIPS!! It's literally all right there. Seriously, read the website. The interview is exactly like the website. It is literally your own fault if you don't read the website. There's an option called "Interview Tips". Start there. The process takes several weeks. I gave up hope after I interviewed as it took almost a month before they reached out to me.

    Honestly, think of the interview as a sale. You are selling yourself. Think "How would I sell this to a customer?". This interview is your customer, convince them to buy you. Good luck.

    Interview Questions
    • The website literally answers the questions you'll be asked in it's entirety. There is no trickery.   View Answer
    Accepted Offer
    Negative Experience
    Average Interview
  6. 1 person found this helpful  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at AT&T.

    Interview Details

    You apply online, you get a call to come interview at the main office in Manhattan. You interview with 3 hiring managers in a group interview. They call you for a second interview if they like you, with the store manager or area manager at the location you will be working. If the store or area manager likes you, you get your offer letter via email, and start training a few weeks later.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate in Tulsa, OK
    Anonymous Interview Candidate in Tulsa, OK
    Application Details

    I applied online – interviewed at AT&T.

    Interview Details

    I applied on line and was contacted through email the same day to take some assessment tests. Then I was scheduled for a phone interview with the regional sales manager. Simple interview over the phone with a very nice manager. I then meeting with a store manager and waiting to be contacted again through email.

    Interview Questions
    Accepted Offer
  8. 1 person found this helpful  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at AT&T.

    Interview Details

    Process took about 3 weeks applied online, manager called me to set up an interview manager was very eager to hire me since they were short staffed, called me 3 days later to offer me the position.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at AT&T.

    Interview Details

    Received a call from staffing agent, then met with hiring agent who went through some easy questions regarding selling, all and all easy interview.
    Give a example of how you handeled tough situation?
    You also role play for a bit and are given 3 min to explain a topic of your choosing.

    Interview Questions
    Negotiation Details
    It's drawn out, but there really isn't much negotiations needed, the pay and benefits are great.
    Accepted Offer
    Positive Experience
    Average Interview
  10. 5 people found this helpful  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at AT&T.

    Interview Details

    I applied on August 15th, 2014. I filled out a quick application online and then two half-hour tests about my integrity, work ethic, and professionalism. Every step of the way, I got an email telling me I was still in the running. After the last online step, I was told a representative would contact me if I was selected. About three weeks later, I was sent an email from an HR representative telling me to call within 48 hours to set up a phone interview. I called, and within 5 minutes I had my phone interview set for September 8th at 10am.

    The interviewer called me at 10:04 am. It lasted about 45 minutes. He was very friendly and welcoming, but hard-balled me with a couple questions. This was by far the most difficult interview in the whole process. My advice for the phone interview is to sell yourself, and give complete answers. Address all concerns that the interviewer has, and tell them how enthusiastic you are for a sales/commission based job.

    A week later I was called by the hiring manager at the store I applied for. Initially, we set the interview for a Sunday at 1pm. On Wednesday I called the manager to confirm my time and prove how enthusiastic I was for the position. At that time he asked to reschedule for the next day, and I told him I would switch my current work schedule around so that I could make it work. He told me he appreciated that, and we rescheduled for Thursday at 3:30.

    I arrived for my final interview 20 minutes early, and waited in the store for 45 minutes before I was taken back. I would advise anyone in this position to be patient, and use the time to look around the store and if possible ask other employees about the job. When I was called back, the hiring manager was very polite and welcoming. He asked me to sell him a bottle of Fit Cleaning Product. I did my best, and he said he would contact me either way.

    I got the call two weeks later to start my job by an HR rep, who was also kind. I submitted a drug screen and HireRight background check. Be honest, because they will find out everything. I failed my first background check because of a minor traffic violation that hadn't been taken care of since 2011. I told them I would go to the court to get it cleared up. After I got on a payment plan for my ticket, they let me resubmit my background check. The At&t Hiring Rep submitted the revised background check and called me in 18 hours to tell me I had the job. I start Oct 26th, 2014 in Denver. They unformed me I would get a credit card to pay for meals and be put up in a hotel.

    Interview Questions
    Negotiation Details
    No negotiation, but great pay and a great company.
    Accepted Offer
    Average Interview

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