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AT&T AT&T Retail Sales Consultant Interview Questions

Updated Sep 11, 2014
Updated Sep 11, 2014
66 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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66 Candidate Interview Reviews Back to all interviews

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AT&T Retail Sales Consultant Interview

Anonymous Interview Candidate  in  Pittsburgh, PA
Anonymous Interview Candidate in Pittsburgh, PA
Application Details

I applied online. The process took 2 months - interviewed at AT&T in August 2014.

Interview Details

Applied online. Took a personality survey. Phone call two days later. Interview at an att location with a hiring manager. 2nd interview with a Store manager. 3rd interview with a regional manager all in the same day.

Interview Questions
  • Typical interview questions. Why do you want this job? How will your talents benefit At&t? Typical situational questions   Answer Question
Negotiation Details
Easy negotiation. Managed to get 1.50 more hourly than originally offered. Prior retail experience and a bachelor's degree helped.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for AT&T

  1. 1 person found this helpful  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate  in  Chula Vista, CA
    Anonymous Interview Candidate in Chula Vista, CA
    Application Details

    I applied online. The process took 4 days - interviewed at AT&T in July 2014.

    Interview Details

    The 1st interview is difficult because the hiring manager acts like he really isn't interested in you. He may ask you if you have any questions and after you ask and they answer them, He'll ask "Are you done?" Very odd interview techniques but none the less gets to your head

    Negotiation Details
    NO NEGOTIATION
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate  in  North Little Rock, AR
    Anonymous Interview Candidate in North Little Rock, AR
    Application Details

    I applied online. The process took 2 weeks - interviewed at AT&T in September 2014.

    Interview Details

    Just went in for my interview yesterday,, it was very calm and laidback, The woman who interviewed me was awesome. Didn't ask anything that i wasn't expecting,, very laidback and felt comfortable. Overall good experience.

    Interview Questions
    • nothing difficult or unexpected,, just about past jobs and how youdeal with people   View Answer
    No Offer
    Positive Experience
    Easy Interview
  3.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate  in  Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied through a recruiter. The process took 4+ weeks - interviewed at AT&T in August 2014.

    Interview Details

    I actually went in to apply for a Sales Support Representative with AT&T. I filled out an application in June '14 online. I got a response about a month and a half later. I received a call from a recruiter for an interview at the local corporate office, then got a callback to go interview with a store manager. Manager felt like I was overqualified and asked me if I was sure I wanted the position I applied for. She said she would be in touch with me but I left the interview with a good feeling. I then receive a call back from the recruiter for another interview with another store manager the following week for a Retail Sales Consultant. Interview went well but again the manager said he has other interviews to do and at&t will be in touch with me.

    Interview Questions
    • Name a time when you had a conflict with a fellow coworker. How did you resolve it and what was the outcome?   Answer Question
    • Name a time when you went above and beyond for a customer. What did you do and how did the customer feel when you left?   Answer Question
    Negotiation Details
    Really. Just be yourself. Go in with confidence. Smile A lot. My recruiter said that my smiling made my interview. Don't be nervous. If you truly have experience with customers, show your your experience by treating them as if they were your customer.
    Accepted Offer
    Positive Experience
    Average Interview
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5. 1 person found this helpful  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate  in  Palo Alto, CA
    Anonymous Interview Candidate in Palo Alto, CA
    Application Details

    I applied online. The process took 2 weeks - interviewed at AT&T in June 2014.

    Interview Details

    I sent in my resume and filled out application online. I got a call from HR about a week later. They game me a phone interview and then set up an interview with the regional manager. On my interview day the manager was running late so I had to wait a bit.

    Interview Questions
    • nothing surprising just give bs answers that they want to hear and you'll be ok   Answer Question
    Reasons for Declining

    I didn't go to school to end up selling cell phones.

    Declined Offer
    Neutral Experience
    Average Interview
  6.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 months - interviewed at AT&T in June 2011.

    Interview Details

    Phone interview, 2 in store interviews, 1 Month of full training on products and services, 1 week in store training, Once on the sales floor you get to drive the system and get a feel of what you will be doing as you are "shadowing" a representative

    Negotiation Details
    I was offered to start at 14.00/hr
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate  in  Irving, TX
    Anonymous Interview Candidate in Irving, TX
    Application Details

    I applied online - interviewed at AT&T in June 2011.

    Interview Details

    Interview went really well was at a really nice hotel in Irving, TX staff was awesome interview to about 30 mins asked some behavioral questions asked me what were my plans with the company and that was it.

    Interview Questions
    Negotiation Details
    was not able to negotiate was give an offer and went with it.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2+ weeks - interviewed at AT&T in October 2010.

    Interview Details

    I went in and they asked a series of questions that have to do with selling. Focus on product like u verse and home solutions. People will ask for phones and there different plans. Practice on selling the things that people don't ask for on an everyday occurrence.

    Interview Questions
    • Sell me this pen. in your preach use job what did you overcome on a day to day basis. Also do you work good with others   View Answer
    Negotiation Details
    No matter what manager it is always be business , more than likely they will be ur manager in the future. In 5 years I've had 11 different managers
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate  in  San Ramon, CA
    Anonymous Interview Candidate in San Ramon, CA
    Application Details

    I applied online. The process took 1 week - interviewed at AT&T in July 2014.

    Interview Details

    I was called for an interview at San Ramon but I lived in Vallejo. I had to decline the interview schedule because of far travel distance from my home. But I had a phone interview prior to my face interview. The guy from AT&T ask me if I was interested and I said yes. After that, he had asked me a various questions like if I'll be willing to be trained outside location and to be shouldered by AT&T, willing to work long hours of standing, work on late hours, work without accommodation and some other practical questions.

    Then I realized after I ask my wife that the place I'm applying was far from my home. The salary will not cover most of my expenses (toll, gas, rent, food & etc.) So I have to decline the interview.

    Note, after a week, AT&T still emailed me if I'm still interested in AT&T San Ramon. I didn't bother to reply back.

    No Offer
    Positive Experience
    Easy Interview
  10.  

    AT&T Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at AT&T.

    Interview Details

    Submitted application online, took the two tests online after application process. Then I was contacted by a hiring manager. Went for an interview with hiring manager, then interview with the store manager. I was then sent to take a drug test.

    Interview Questions
    Negotiation Details
    No negotiation. They determine pay rate.
    Accepted Offer
    Neutral Experience
    Average Interview

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