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AT&T At&T Premises Technician Interview Questions

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AT&T Premises Technician Interview

Anonymous Interview Candidate in Dallas, TX
Anonymous Interview Candidate in Dallas, TX
Application Details

I applied online. The process took 2 weeksinterviewed at AT&T in April 2013.

Interview Details

First went downtown to take test. Passed test, now waiting on one on one interview.

Interview Questions
No Offer
Neutral Experience
Average Interview

Other Interview Reviews for AT&T

  1. 1 person found this helpful  

    AT&T Premises Technician Interview

    Anonymous Interview Candidate in Louisville, KY
    Anonymous Interview Candidate in Louisville, KY
    Application Details

    I applied online. The process took 5 weeksinterviewed at AT&T in October 2012.

    Interview Details

    Group job preview. After the group preview applicants are then interviewed individually. The interviews are slightly subjective because not all of the applicants are interviewed by the same manager. After that interview, your interview questionnaire that the manager was working off of will be submitted to the Sr. Staffing manager along with any supporting documentation (bring a current resume and something in addition, if not part of the resume, that highlights your wiring experience). After that you will be contacted by the staffing manager to go over your application/resume (basically the final interview, they have all of your information in front of them, but want to hear it from you) and make a make a determination on starting pay.

    Interview Questions
    • How did you deal with an upset/angry customer in the past? How will your education help you with this job?   Answer Question
    Negotiation Details
    Minimal negotiating room, the best advise would be to really play yourself and your abilities/experiences up in the interviews. The Staffing manager makes the final decision on starting pay, really stress how your previous experiences will bring what AT&T is looking for -- this will help you get near the starting pay cap.
    Accepted Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    AT&T Premises Technician Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 5 weeksinterviewed at AT&T in September 2012.

    Interview Details

    Travel to take required tests. Wait a couple of weeks to be contacted for Job overview and one on one interview.

    Interview Questions
    • Describe how you resolved an irate customer in your previous job.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  3. 2 people found this helpful  

    AT&T Premises Technician Interview

    Anonymous Interview Candidate in Fort Lauderdale, FL
    Anonymous Interview Candidate in Fort Lauderdale, FL
    Application Details

    I applied online. The process took 3+ monthsinterviewed at AT&T in August 2012.

    Interview Details

    I had applied 3 times before as the job posting closes out every 3 months or so. I was asked to via email to take the PremTech test. Basic electronics/wiring and simple physics puzzles and questions. Passed. Did not get contacted but test stated on file. I applied June 9 to the June 1 posting for Broward County. My application was updated fairly quickly but heard nothing until August 2. I was asked to come in on August 8 for a RJP and a 1 on 1 interview with a manager. I was called August 9 for schedule a phone interview on Monday August 13.

    Interview Questions
    • Only 4 questions. What is your experience? How have you dealt with a difficult customer? A time you had to demonstrate a product? A time you had a problem at work and how was it resolved.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
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  5. 2 people found this helpful  

    AT&T Premises Technician Interview

    Anonymous Interview Candidate in Raleigh, NC
    Anonymous Interview Candidate in Raleigh, NC
    Application Details

    I applied online. The process took 3+ monthsinterviewed at AT&T in August 2011.

    Interview Details

    Applied for the position through the web via the company website. AT&T sent me for testing which I passed and contacted me about a month later for background check, physical, and drug testing. Afterward I attended an RJP (realistic job preview) in which the management explained how terrible the job was and met with us one on one. I passed the interview and accepted the job offer then went to orientation and training school.

    Interview Questions
    • The interviewer used scenarios in about the customer experience such as; Tell me about a time when you failed at work, or Tell me about your experience with an unhappy customer and how did you resolve the situation?   Answer Question
    Negotiation Details
    HR mandated the rate of pay and there was no option to negotiate.
    Accepted Offer
    Positive Experience
    Average Interview

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