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AT&T Sales Development Program Interview Questions & Reviews

Updated Jan 21, 2014
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Interview Experience 

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Interview Difficulty 

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1 person found this helpful

No Offer

Negative Experience

Very Easy Interview

Business Sales Leadership Development Program Interview

Anonymous Interview Candidate

I applied online and the process took 2 weeks - interviewed at AT&T.

Interview Details – I was disappointed with my interview experience with At&T. I applied for the BSLDP position and was contacted by a member of the HR team. I had to do the traditional HR tests and scheduled a phone interview with a member of the HR team. I prepared for the interview and researched likely questions I would see from Glassdoor. Over 70% of the questions I researched and found on this site they asked.... Such questions were Why would someone choose your college? Describe a time when you failed at something. What did you learn from it? How did you overcome it? Explain the difference between B2B sales and retail sales? The list goes on and almost every question I found on Glassdoor I was asked. Preparation is the key to success and I had every question scripted to what a big company wants to hear. I did not get the job. What upset me was the fact that the HR manager who had emailed me regularly before the interview could not return my e-mail when I inquired about my status after the interview. I have not had any correspondence with the company since that interview; however, I have learned recently that in their Southern California branch many employees are leaving to competitors because of senior management. Overall I am glad I did not get the job, it seems like At&T need to do some restructuring and that is not the work enviroment I want to be in.

Interview Question – What is the difference between B2B sales and retail sales?   Answer Question

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No Offer

Negative Experience

Average Interview

Business Sales Leadership Development Program Interview

Anonymous Interview Candidate

I applied online and the process took 6+ weeks - interviewed at AT&T in December 2013.

Interview Details – I was selected for the first interview round. A recruiter called me, without further notice, and asked if she could ask me a few question. In my excitement I said yes, not realizing that this was actually a quite formal, yet short, interview and not only "a few questions". After our initial contact she set up a time for a phone interview a month later.

Without previous notice, I was invited for an online assessment where my skills and values were evaluated. I had only 2 working days to complete the assessment, and it was right before Christmas so I was super stressed. However, I squeezed it in in my schedule and did the online assessment. Two days after, I received an email with the unfortunate news that I was not chosen as one of the applicants for further consideration. Hence, my official, already scheduled, interview was cancelled.

Interview Question – Why did you apply for the Business Sales Leadership Development Program?   Answer Question

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No Offer

Neutral Experience

Business Sales Leadership Development Program Interview

Anonymous Interview Candidate

Interviewed at AT&T

Interview Details – Took around a little over one month. Three rounds - first two are behavioral and standard. Show them your sales skills and if you don't have any then explain to them how you might have dealt with a difficult customer.

Interview Question – The third interview was a role assessment where you follow a certain procedure to sell a product to a customer through the webcam. The second part was to resolve an existing customer's complaint.   Answer Question

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2 people found this helpful

No Offer

Positive Experience

Average Interview

Business Sales Leadership Development Program Interview

Anonymous Interview Candidate

I applied online and the process took 2 months - interviewed at AT&T.

Interview Details – Consists of three interviews total: 1. Phone interview with recruiter, 2. Skype interview with recruiting manager, 3. Case interview where you have to pitch a product also includes video interaction with interviewer.

The first and second interview consisted of behavioral type questions, there was a little overlap in the questions that were asked. Both interviews took 45 min - 1 hour to complete including my questions towards the end. The last interview takes 1 hour to complete but 30 min is given to the candidate for preparation after reviewing study material.

Interview Question – 1. Company policy that you disagreed with?   Answer Question

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Declined Offer

Neutral Experience

Difficult Interview

Business Sales Leadership Development Program Interview

Anonymous Interview Candidate

Interviewed at AT&T

Interview Details – I applied online and received a call from HR a few weeks after to set up an initial interview. I in fact made it to the last round of interviews; there are three in total. The first two interviews consisted of your typical behavioral questions. Furthermore, they make sure you understand this is in fact a program to develop sales professionals so be confident in your responses and demonstrate why you want to get into sales. The final interview is a case interview where you essentially have to pitch a product to a respective customer.

Interview Question – Why would someone choose your college?   Answer Question

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No Offer

Neutral Experience

Average Interview

Business Sales Leadership Development Program Interview

Anonymous Interview Candidate

I applied online - interviewed at AT&T in May 2013.

Interview Details – The BSLDP is a 20 week paid program that puts participates on a fast track to develop leadership, sales, and communication skills. Once the 20 weeks are up, if the participate has done well in the program, they are then offered a permanent position with the company.
The hiring is suppose to consist for 4 interviews:
1. Initial interview with a 3rd party recruiter
2. Interview with AT&T staffing agent
3. Case Study Oriented Interview
4. Face to face Interview

Interview Question – Describe a time where you failed at something. What did you learn and how did you overcome your failure?   Answer Question

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1 person found this helpful

No Offer

Neutral Experience

Average Interview

Business Sales Leadership Development Program Interview

Anonymous Interview Candidate

I applied through college or university - interviewed at AT&T in April 2013.

Interview Details – The first interview was conducted by an AT&T hiring staffer and was strictly behavioral questions mostly about policy changed. She showed no personality or emotion during the process, it lasted about 20-25 minutes. The second interview was a video interview with an actual AT&T recruiter. I felt good about the interview, but was not offered a third interview. The second interview is mostly behavioral questions about policy change and sales background.

Interview Question – Explain a time that you faced a policy change and how did you overcome or contribute to it.   Answer Question

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1 person found this helpful

No Offer

Negative Experience

Average Interview

Business Sales Leadership Development Program Interview

Anonymous Interview Candidate

I applied through college or university and the process took 2 weeks - interviewed at AT&T in February 2013.

Interview Details – I was contacted for a phone interview after applying online. Set up a second phone (webcam) interview later that day (which was extremely fast) for a few days away. I was then told that I would be contacted later to know if I was or wasn't going on for the third and final interview. I was not contacted again. I followed up with phone calls and e-mails and neither were returned.

Interview Question – All behavioral, scripted questions. For instance, "Tell me about a policy change that made it difficult to perform your job and how you handled it." Be prepared to give canned responses to canned questions.   Answer Question

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7 people found this helpful

Declined Offer

Positive Experience

Average Interview

BSLDP (Business Sales Leadership Development Program) Interview

Anonymous Interview Candidate
Atlanta, GA

I applied through college or university - interviewed at AT&T in March 2013.

Interview Details – I am still in the process to hear back if I passed the interview or not. But, I will list all questions asked since it is fresh in my mind.

Applied online through my campus database. Received a phone call about 2 days later to apply directly through AT&T and to follow up once completed to setup an interview. Prior to the interview, you have to watch an online Webinar on the program that goes in depth of the program.

The base salary is 40k, but once you complete the program you will receive commission on sales. 2K for relocation once completed, and where ever you are reassigned you will receive another 2K.

Overall, it was a typical behavioral interview. Extremely long, make sure you have a list of questions to ask the interviewer so you're engaged in a conversation opposed to them carrying it.

The phone interview was 55min (tracked on my iPhone). PLEASE BE AWARE THAT YOU HAVE TO STRESS THE FACT THAT YOU'RE INTERESTED IN SALES! They are looking for candidates who want to seek a career in sales.

Below is a list of all questions asked that I can remember. Best advice is to answer them using the STAR method.

- Tell me about yourself on a more personal level? (I'd say personal traits that are in line with the position... i.e Im competitive, outgoing, self motivated to show that you are interested in sales)
- What interests you in sales?
- Give me a 1 minute sales pitch on why I should come to your university.
- Give me a time where you turned a problem/ dilemma into an opportunity?
- Tell me about a time that someone asked you to do something unethical, and how did you handle the situation?
- What is the difference between business to business sales vs retail sales?
- What do you know about business to business sales?
- What do you know/ understand about the BSLDP?
- What is your expectations from the program?
- How did you handle a project/ situation where you had inadequate recourses? and how did you over come the obstacle? What actions did you take?
- What are 3 strengths that you would bring to this position?
- How did you lead a team? What did you do? What was the result?

Id say just practice answering the questions if you really want the job, but personally I go into interviews not really caring about the outcome and it has helped me get offers from Vangaurd Group, Becan Partners, and Verizon within the past 5 months.

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No Offer

Neutral Experience

Business Sales Leadership Development Program Interview

Anonymous Interview Candidate

I applied online and the process took 4 weeks - interviewed at AT&T.

Interview Details – I filled out an application online and about 3 weeks later, I recieved an e-mail from the staffing agency (Carl Morrison) saying that AT&T wanted to interview me. I participated in a infosession before the interview to prepare. I had my interview with Carl and I know I killed it! He told me that a recruiter from AT&T should contact me in two weeks (which they NEVER did). In two weeks, i contacted Carl and he was on vacation. he never responded back, finally i talked to another staffing agent and she said that my info was passed on and i should be contacted by a recruiter, two days later i get a e-mail saying i am no longer considered. I was upset because i was lied to. I say do not go through the staffing agency because they lie to you. I was told if you do not know somebody, you will not be hired, its a shame i got lied to so early on, I am thinking of contacting HR.

Interview Question – Why do you want a career in Sales?   Answer Question

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