AT&T Sales Representative Interview Questions

Updated Jul 19, 2015
159 Interview Reviews

Interview Experience

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  1.  

    Sales Support Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a weekinterviewed at AT&T.

    Interview

    Filled out application on line, took the tests. Was sent an email for job interview, interviewed with HR mgr, was the sent to interview with the store mgr. Was able to spend time with the SSR and other staff. Received an email that I was up for the position, had to fill out more info on line. I kept checking on my app status (under HR review). One week to the day I had the interviews, they offered me the position. Had have a drug test along with a back ground check.

    Interview Questions

    • Tell me a time you had to deal with a difficult person?   Answer Question

    Negotiation

    Not able to negotiate, was pleased with offer.

  2.  

    Sales Representative Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at AT&T (Chicago, IL).

    Interview

    Interview process took 6 weeks and interviewed by 6 people. The person who interviewed me took 4 weeks to get back and another 2 weeks to get an answer. This company likes to drag the application process.The personality test was easy and the interviews a joke. They will not negotiate salary with you either.

    Interview Questions

  3. Helpful (2)  

    Sales Support Representative Interview

    Anonymous Employee in Columbus, OH
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at AT&T (Columbus, OH) in April 2015.

    Interview

    I applied online on a Friday and got a call Monday wanting to be interviewed face to face. I go to interview it took about 20 minutes for the interview.

    Interview Questions

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  5.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral – interviewed at AT&T.

    Interview

    Typical interview questions. Asked a lot about sales techniques. I think they liked how I talked about my experience in conveying value quickly and efficiently to the consumer. Having previous sales experience was probably the most important thing, besides already knowing a couple employees (including the manager).

    Interview Questions

    • What made you want to apply for a job here?   1 Answer
  6.  

    Sales Support Representative Interview

    Anonymous Interview Candidate in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at AT&T (Austin, TX) in January 2015.

    Interview

    Filled out an online app, interviewed with one manager that was more of a legit interview, then met with a second manager on a different day to see how well I'd mesh with the team. Then completed background check & drug test

    Interview Questions

    Negotiation

    Originally offered less than what I really wanted, but after providing more work experience on my online AT&T profile they bumped up my wage.

  7.  

    Sales Support Representative Interview

    Anonymous Employee in Oklahoma City, OK
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at AT&T (Oklahoma City, OK) in January 2015.

    Interview

    There was a two part interview. I met with the hiring manager first and before I left she set up an interview with the store manager. The interview went smooth and I felt confident however the interview was done in Feb and I have not heard anything back, it is now the end of march. The website still says waiting HR review (that was last updated Feb 4).

    Interview Questions

  8.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at AT&T in December 2014.

    Interview

    Interview process I think was easy. Role played with sales manager, answered some fairly difficult questions, cracked a few jokes and then say by a sales rep to observe for about 30 mins.

    Interview Questions

    • Tell me what was your most difficult situation in a work situation and how did you handle it?   Answer Question

    Negotiation

    Being a union position there was no bargaining, take it or leave it.

  9.  

    Retail Sales Representative Interview

    Anonymous Employee in Indianapolis, IN
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at AT&T (Indianapolis, IN) in December 2014.

    Interview

    Horrible and rude experience with the redhead lady from hell. She doesn't smile, she asks the same typical questions about your sales background and has you sell or teach her something new. If this is the kind of personalities at&t are looking for than there's no way I'd want to be a part of that. By the way, if your hired you get the leftover shifts that people don't want, until you have been there the longest.

    Interview Questions

    • Tell me a time when you overcame a problem with a customer?   1 Answer

    Reasons for Declining

    Would never have a say on my schedule. All weekends and always closing, no thank you!

  10.  

    Sales Support Representative Interview

    Anonymous Employee in Orlando, FL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at AT&T (Orlando, FL) in November 2014.

    Interview

    It took forever to get a response back. Went for testing and was approved, call back for interview and was rejected by email. Horrible choice of interviewer who kept asking questions that made no sense relative to the position. The interviewer had a thick accent and I had to have her repeat a few questions. She was not friendly at all. I don't see how she was working for a company such as AT&T.

    Interview Questions

  11.  

    Sales Support Representative Interview

    Anonymous Interview Candidate in State College, PA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at AT&T (State College, PA) in November 2014.

    Interview

    Hiring process was very long took about 8 weeks to complete. Consisted of 2 phone interviews and an in store interview. Both interviews were fairly easy. There was confusion among management and I was hired for the wrong position and they never fixed it which doesn't seem fair at all. I accepted the position anyway but cannot grow so i plan to leave the company.

    Interview Questions

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