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AT&T Sales Representative Interview Questions

Updated Nov 6, 2014
Updated Nov 6, 2014
137 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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  1. 4 people found this helpful  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at AT&T.

    Interview Details

    Applied online, received a call to set up a phone interview with the hr manager in about a week, had the phone interview about 3 days later. This was followed by a call about five days later to set up an interview with the area manager which I had the following day. He asked me if I had a store preference and said he'd talk to the hr manager about where they wanted to put me. Got a call two days later with an offer.

    Interview Questions
    • Do you feel more comfortable working in a commission based workplace?   Answer Question
    • How do you react when someone who doesn't understand new technology needs assistance?   Answer Question
    • Give an example of the most rememberable belligerent you dealt with, how did you handle it? How did it make you feel?   Answer Question
    Negotiation Details
    No negotiations, got the offer and took it.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    AT&T Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at AT&T.

    Interview Details

    First it was a behavioral phone interview followed by an in-person interview with a local manager. This was for the AT&T Sales Training program in Atlanta. Once accepted to that program, you then interview with potential managers upon your exit from the training program.

    Interview Questions
    • Just look up behavioral interview questions to prepare.   Answer Question
    Accepted Offer
  3.  

    Sales Support Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5+ monthsinterviewed at AT&T.

    Interview Details

    First there was an assessment online then a phone interview and then I interviewed with three different managers. I spoke to a regional manager and he forwarded my resume to two other store managers. One of those store managers was extremely rude he didn't even look at my face when interviewing the other one which offerred me the position was a lot more friendly he seemed to be going based of a sheet.
    *basically be super upbeat, friendly and smile a lot that's what they're looking for someone who is upbeat and friendly

    Interview Questions
    • Why AT&T?
      How does your previous experience apply to Att?
      Role play scenario with an angry customer
       
      Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    first you go thru the online process and take an aptitude test. Once you pass it you will get a phone interview. After that you will be contacted by email by the regional hiring manager. She/He will schedule an interview on the store that is closest to the location you applied for.

    Interview Questions
    • The question about irate customers. What will you do with one?   View Answer
    No Offer
  6.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Kansas City, MO
    Anonymous Interview Candidate in Kansas City, MO
    Application Details

    I applied online. The process took 2+ monthsinterviewed at AT&T in September 2014.

    Interview Details

    Took a long time to get back call for interview. Now I am waiting for a call for 2nd interview which they said could take a few weeks. Initially, I had to call to find out what the hold up was about. Anyhow, I'm needing a job bad now but have it continue to wait.

    Interview Questions
    • How did I handle a difficult situation with a customer and what was the turn out?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Sales Support Representative Interview

    Anonymous Interview Candidate in Clifton, NJ
    Anonymous Interview Candidate in Clifton, NJ
    Application Details

    I applied through an employee referral. The process took 2+ weeksinterviewed at AT&T.

    Interview Details

    Filled out online application which was fairly easy. Received a call from the recruiter a couple hours later. scheduled interview then was referred to store manager. Store manager interview was then scheduled. 2 days later i received a call stating i was chosen and would need to take a drug test and pass background.

    Interview Questions
    Negotiation Details
    No negotiations
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at AT&T.

    Interview Details

    interview with manager than waiting for them to call back. the interview was very laid back. just go in knowing what you know. all in all its a pretty easy interview.

    No Offer
    Neutral Experience
    Easy Interview
  9.  

    Sales Support Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 4+ weeksinterviewed at AT&T.

    Interview Details

    The hiring process for me started about 2 weeks after I submitted my application. I was then i was contacted by hiring manager to conduct 1st interview in corporate location in NYC, NY. After interview, I was later contacted within 3 days for second interview, with the stores area retail sales manager. I was later in the rest of the hiring process which consisted of drug test and recent employment background check.

    Interview Questions
    • The most unexpected question I would have to say was " Can you deal with people? Because they can be a handful"   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at AT&T in June 2014.

    Interview Details

    One inter view and black balled from any mor interviews.I had never done a phone interview and I had not the slightestest idea what to expect. I was nervous and blew the interview. I felt so embarrassed.I actallaly knew the answers but froze.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  11.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Interview was a cyber interview. Recorded questions and timed 2-3 minute responses. The questions were standard questions such as Reasons for joining the At&t company, your values, your strengths, your weaknesses. I was concerned with the audio and when the hiring manager would receive my replies if i recorded my responses properly but upon my phone call shortly after, everything was done properly.

    Interview Questions
    • Knowledge of retail or if one had has retail experience before   Answer Question
    Reasons for Declining

    still a full time student and they wanted to employ right away. they mentioned contacting me later again but when they did it was to let me know i was no longer a candidate

    Declined Offer
    Neutral Experience
    Average Interview

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