Advance America Interview Questions

Updated Jun 28, 2014
Updated Jun 28, 2014
5 Interview Reviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Cleveland, OH
    Anonymous Interview Candidate in Cleveland, OH
    Application Details

    I applied online. The process took a day - interviewed at Advance America in May 2014.

    Interview Details

    I applied online and received a call within a few days. The recruiter was incredibly rude and seemed uninterested in my answers. At the end of the call, she asked about salary requirements, and explained that I'd probably start at $10/hr. I asked if this was negotiable, since my current hourly pay is $11. She responded, "I don't know, maybe," and then followed that up with, "Okay, the manager might call you or something." She was by far the rudest, most negative recruiter I'd ever interacted with, and I wouldn't have pursued this company after that phone call anyway. Advance America, you should probably make sure people who represent your company know how to be polite.

    Interview Questions
    • They asked about my background in sales and collections in the phone interview. Very basic stuff.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  2.  

    Compliance Auditor In LA Interview

    Anonymous Interview Candidate  in  Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 4 weeks - interviewed at Advance America in October 2013.

    Interview Details

    Went through 3 telephone interviews with 3 different people Spent over 3 hours on phone with HR, Auditor Manager and Lead Auditor. Left Voice Mail for Auditor Manager 10 days after last interview. Never received a return call, email or contact from anyone at Advance America concerning Position. If candidates are treated like this, glad I did not become an employee to be treated even worse.

    Interview Questions
    • 3rd interview on phone was all situational questions.   View Answer
    No Offer
    Negative Experience
    Average Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Advance America.

    Interview Details

    Applied online to many stores, got a call a couple days later.. The test for the application were not hard at all, basic questions. I had an interview with the store manager and again they asked basic question.. Not too many, she mostly explained the position and asked if I would be up for it. She also explained the interview process, first interview with her , second with her manager or regional manager. I got a call that same day and got my second interview two days later. The regional manager told me all about the job in more detail and he just asked my dedication to work and things like that. The nest step was for an observation day. He said he had a lot more interviews to do that day and he is going to pick and choose people , it went very well... I also got a cal later that day and my observation day is scheduled for next week. After that is drug test and background check and then you start with two week of training.. Make sure you are prepared to answer good AND bad things about yourself and just think about the answers before answering!

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied online. The process took a day - interviewed at Advance America in June 2011.

    Interview Details

    The interview wasn't much of an interview. I was just told about the job, wages and benefits. I was then asked to meet with the store manager where I would be working. Before going to my 2nd interview they took my info for a background check and told that I would hear something by the end of the week. When I went to my 2nd interview it was like the first. Both interviewers gave me the impression they couldn't wait for me to start. I have a clean background so that shouldn't have been an issue but I never heard back and when I called to check the status I was told upper management still haven't made a decision. It's been almost 2 months and I'm still being told that and the job is still open. I assume I'm getting the run around. If I wasn't so much in need of a job I would have passed this one up based on their interview process.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  6.  

    Center Manager Interview

    Anonymous Interview Candidate  in  Virginia Beach, VA
    Anonymous Interview Candidate in Virginia Beach, VA
    Application Details

    I applied online. The process took a day - interviewed at Advance America in September 2009.

    Interview Details

    Once I got there, the general manager asked me basic questions about my skills and level of expertise. He then said that the center management position would be something to work up to but if I was offered the job pending a background check and drug test, I would start in customer service then can enter a training program to become a manager, which was not stated in the advertisement.

    Interview Questions
    • What activities do you like to do outside of the workplace in your free time?   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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