Advance America Interview Questions & Reviews

Updated Jul 14, 2014
Updated Jul 14, 2014
28 interviews

Interview Experience

Interview Experience

56%
36%
8%

Getting an Interview

Getting an Interview

45%
42%
4%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy

28 Candidate Interview Reviews Back to all interviews

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  1.  

    Divisional Training Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Initial drug screen and background check, two interviews and the a phone call with an offer. Easy to find jobs on the website. Easy application process. May take a while to get a call back if there aren't any openings.

    Interview Questions
    Accepted Offer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed in-person. The process took 1 week - interviewed at Advance America.

    Interview Details

    Initial interview was to get to know me, what I am about, very nice laid back interview. Depends on interviewer. She wanted someone who she knew would commit to the job and work for at least a year. (It was a part time gig to start, and at minimum wage part time jobs you have to expect people won't stay forever.)

    Negotiation Details
    I was told I would make 7.75/hr. $0.35 over minimum wage. No complaints, I knew coming in.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Center Manager Interview

    Anonymous Interview Candidate  in  San Luis Obispo, CA
    Anonymous Interview Candidate in San Luis Obispo, CA
    Application Details

    I interviewed in-person. The process took 2 weeks - interviewed at Advance America in August 2010.

    Interview Details

    Hiring Process was very traditional. Standard types of questions geared to determine if the applicant is trustworthy and responsible. Typical for a money service business. Phone interview was the first step and then an in-person interview followed.

    Interview Questions
    • What type of animal do you think you are?   View Answer
    Negotiation Details
    I thought the offer was fair initially. In hindsight I should have asked for more in the beginning because merit increases were minimal going forward. When my performance had exceeded my compensation - management was unresponsive to requests to increase my wage.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    DDO Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    interview with regional manager and ask your typical interview questions

    Accepted Offer
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I interviewed online. The process took 1 week - interviewed at Advance America in March 2014.

    Interview Details

    spent one day interviewing, called the day to take a drug test. The next day I was told i was Hired and they gave me enough time to tell my other job about my 2 week notice. They are closed on sunday. There is a 8 week training course so you learn everything and your training may not be at your home store.

    Interview Questions
    • I have had a lot of interviews. so Nothing was hard for me. Being asked to sell something may be hard for some people.   View Answer
    Negotiation Details
    I told them the minimum and I asked for a certain amount. I got what I asked for. Part time is Guaranteed at least 25 hours and the first 8 weeks expect a lot of working with a DDO
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Assistant Manager Interview

    Anonymous Interview Candidate  in  Pekin, IL
    Anonymous Interview Candidate in Pekin, IL
    Application Details

    I interviewed online. The process took 4 weeks - interviewed at Advance America in July 2012.

    Interview Details

    I initially interviewed for a position as an assistant with the company. I had a telephone interview and then two in person interviews. At the second interview I was told that a decision would be made in the next two days and I would be contacted either way. I heard nothing for over a week. When I went into the center to make my payment I told the manager that I felt it was very unprofessional of the district manager for not calling. I received a call 2 days after that telling me they went with another candidate. Two to three weeks later I got another call from the district manager with an offer for a position as a center manager. She said that I was a leader and not a follower. I was then hired in as a store manager.

    Interview Questions
    • There were no unexpected or surprise questions. It was a pretty standard set of questions for any sales position.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Assistant Center Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Advance America in January 2010.

    Interview Details

    During the interview I had many questions about experiences. For example, and instance where I had a disgruntled customer and how I managed to handle the situation, but still keep the customer in good standing with the company. It was mainly examples of how you would handle situations, and customers.

    Interview Questions
    • What benefits could you bring to the company yourself?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  9. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Employee  in  Marianna, FL
    Anonymous Employee in Marianna, FL
    Application Details

    I interviewed in-person. The process took 2 days - interviewed at Advance America in August 2013.

    Interview Details

    N/A

    Reasons for Declining

    I decanted a few insurance agencies. I was propositioned because I am licensed to sale credit and auto insurance.

    Declined Offer
    Positive Experience
    Average Interview
  10.  

    Branch Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed in-person. The process took 4+ weeks - interviewed at Advance America.

    Interview Details

    Very short

    Interview Questions
    Negotiation Details
    None
    Accepted Offer
    Neutral Experience
    Easy Interview
  11.  

    Assistant Center Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 1+ week - interviewed at Advance America in July 2009.

    Interview Details

    Had 1 interview and then wasn't contacted for a second one until a week later.

    Interview Questions
    • If a customer is angry about the high interest rate, how would you explain it and defuse the situation   Answer Question
    Negotiation Details
    There wasn't one.
    Accepted Offer
    Neutral Experience
    Average Interview

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