Aetna Case Manager (RN) Interview Questions

Updated May 29, 2015
11 Interview Reviews

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Helpful (4)  

RN Case Manager Interview

Anonymous Interview Candidate in Boston, MA
Accepted Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 4+ weeksinterviewed at Aetna (Boston, MA) in April 2015.

Interview

i got a phone interview and followed with face to face, the interviewers are very nice and helpful, the phone interview asked about basic typical interview questions, such as your weakness and your strength, and your background. you will need to think quickly and the interview last about 40-45 mins

Interview Questions

Other Interview Reviews for Aetna

  1.  

    RN Case Manager Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Aetna.

    Interview

    Went well. No complaints. Overall a good experience. Contacted by a recruiter. Interview done at office. Went well . No complaints. Went well no complaints. A positive experience. Great experience overall

    Interview Questions

    Reasons for Declining

    Found a better opportunity

  2. Helpful (2)  

    Case Manager (RN) Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through other source – interviewed at Aetna in June 2013.

    Interview

    I was interviewed over the phone and there were at least 4 to 5 managers. I was already nervous so knowing that it was going to be MORE than the average 1-3 only increased my anxiety and made me very, very nervous. They asked me questions mainly about case management and how I would handle a situation. For example, what 3 things would be most important before discharging a member who was receiving CM services.

    Interview Questions

    • They all were difficult only because I was very nervous, lol. But, I survived   Answer Question

    Negotiation

    The amount offered was satisfying it was more than I expected.

  3. Helpful (9)  

    RN Case Manager Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Aetna.

    Interview

    Interviewed for 2 jobs and still waiting to hear back on last phone interview 1 month ago. My status on the website says "under consideration" and I was invited via Email to submit an application and signature page for a background check. My fingers remain crossed.

    Interview Questions

    • Given a scenario and asking to be specific in describing a similiar situation and how it was handled.   Answer Question
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  5. Helpful (1)  

    Case Manager (RN) Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Aetna (Atlanta, GA) in January 2013.

    Interview

    2 Interviews and a couple of scheduling/offer calls with Human Resources. One face-to-face interview. Hard to locate the correct office, but enjoyable. Mostly quetioned about my prior experience and then we discussed the position I was applying for.

    Negotiation

    Yes, but not much wiggle room.

  6.  

    RN Case Manager Interview

    Anonymous Interview Candidate in Blue Bell, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Aetna (Blue Bell, PA) in July 2012.

    Interview

    phone , then in person interview with two managers, was not a difficult process no real negotiation, low salaries, only had one interview, and it seemed like if you had the credentials you would get the job, not challenging at all

    Negotiation

    there was no negotiation, low salary offered

  7. Helpful (3)  

    RN Case Manager Interview

    Anonymous Interview Candidate in Hartford, CT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Aetna (Hartford, CT) in March 2012.

    Interview

    Applied on line for several positions. A few weeks passed before initial call. Interviewed for one position by several people, all friendly and clear in expectations of position, and what I could expect for call back time frame. All sounded positive, but then I was called to interview for another position. My impression was I was pulled from a candidate pool even though I was not selected for the position I initially applied for. Second interview went well, follow up and offer was within 2 weeks. Very thorough orientation and training.

    Interview Questions

    • One manager asked me " What about you would you not want me to know as your manager? " Bit of a head game. That was not the manager that hired me, and that I now work for thankfully.   Answer Question

    Negotiation

    Not much room for negotiation of salary, but it was the low end of fair market and made up the difference in what I would have preferred within 1 year.

  8. Helpful (1)  

    Case Manager (RN) Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online – interviewed at Aetna in March 2012.

    Interview

    Phone interviews followed by face to face. Interview process went smoothly - very organized. Be prepared to describe your background and how you can apply it to the current position.

    Interview Questions

    • The questions were based on gaining knowledge on my clinical expertise, my ability to assist members with empathy and getting an understanding on my level of flexibility. Questions were appropriate for the position.   Answer Question

    Negotiation

    No negotiation

  9. Helpful (2)  

    RN Case Manager Interview

    Anonymous Employee in Newark, DE
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 6 weeksinterviewed at Aetna (Newark, DE) in November 2011.

    Interview

    I have interviewed for an RN case manager position with Aetna three times. I am currently employed and have been with the same employer for over five years now. I have a very impressive resume and usually get any job I want. To be called to the same place three times says something about my experience as far as recruiters in HR goes. My second interview with aetna I had a phone interview before being called for a face to face. Two of the three interviews were with two managers. One of the managers I recognized from a prior interview. I am not sure of the problem I am having at this particular office but in my opinion I think I may not be the right "fit" for them at that office. I know people will say maybe they didn't like me or that I din't give a good interview but I can assure you that was not the case. I have all the qualifications for that job plus more and it was stated that I would be a good fit for the job. That being said I still received the rejection email weeks later. I found out through some associates that a woman I went to school with got hired at Aetna on her first interview and she has NO hospital or case management experience. I don't know what else to think but I guess I'm done for now trying to work for Aetna. Each time the interviewers tell me it's all in HR's hands and they have nothing to do with the process from here but what happens next? The last time I interviewed 12/16/11 they were hiring 35 new case managers for a new Medicare project. They told me they wanted to get the ball rolling fairly quickly so everyone could start by Feb 6th. I never got an email so I thought I was in but the Feb 6th deadline was approching and I hadn't received anything from HR. Jan 16 (a month later) I called one of the managers that I interviewed with and she said they were getting together that Friday to make their decisions and she appologized for the delay. The next week on Jan 27th I got the dreaded rejection email. LOL!! I just say everything happens for a reason. Right? Maybe there will be a better opportunity at a better company.

    Interview Questions

    • Name a time that you had to make a difficult decision in your work environment.   1 Answer
    • Have you ever had to ask your co-workers for advice or to double check (second opinion/brainstorm)........... Not in the exact words.   1 Answer
  10. Helpful (5)  

    Case Manager (RN) Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Aetna (Dallas, TX) in August 2007.

    Interview

    Started with phone interview, came in for an interview with the immediate manager, and then ended with a panel interview with four people, doctors and nurse managers. A bit nerve racking, but everyone was very nice and seemed to not want to totally intimidate you. A normal interview I believe.

    Interview Questions

    • What are your goals within the next five years?   Answer Question
    • WHy have you left your last jobs and what did you say in order to leave notice?   Answer Question

    Negotiation

    Able to negotiate a little- within 1-2,000. Try your hardest but don't overshoot it or they'll just say why bother?

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