Affiliated Computer Services Customer Service Representative Interview Questions

Updated Jul 13, 2014
Updated Jul 13, 2014
21 Interview Reviews

Interview Experience

Interview Experience

57%
31%
10%

Getting an Interview

Getting an Interview

72%
16%
8%

Interview Difficulty

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Average

Interview Difficulty

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Average

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21 Candidate Interview Reviews Back to all interviews

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Customer Service Representative Interview

Anonymous Interview Candidate  in  Federal Way, WA
Anonymous Interview Candidate in Federal Way, WA
Application Details

I applied online. The process took 2 days - interviewed at Affiliated Computer Services in April 2014.

Interview Details

Interview process was a breeze. Basically if they ask you to come in for an interview, you can assume you've got the job. They never made me feel uncomfortable, which is a first when it comes to interviews!

Interview Questions
  • This never happened, the only unexpected thing was how easy it was to get the job.   Answer Question
Reasons for Declining

My current employer begged me to stay and I felt bed enough to do so.

Declined Offer
Positive Experience
Easy Interview

Other Interview Reviews for Affiliated Computer Services

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at Affiliated Computer Services.

    Interview Details

    easy and didnt have to take alot of timeasy and didnt have to take alot of time doing anything to get the jobe doing anything to get the job
    easy and didnt have to take alot of time doing anything to get the job

    Interview Questions
    Accepted Offer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Tigard, OR
    Anonymous Interview Candidate in Tigard, OR
    Application Details

    I applied through a recruiter. The process took 5 days - interviewed at Affiliated Computer Services in November 2012.

    Interview Details

    Had an interview with Jessyca Gurnoe who was very professional. She then sent me to see another person who was a Supervisor to further my interview. The Supervisor took me to the floor and showed me around a little and allowed me to ask questions until she finally interviewed me.

    She took me back to Jessyca Gurnoe and recommended me for hire.

    Negotiation Details
    Just about my hours to work. I stated that I would prefer days as I had children at home and they said that after training, they could do that, and they did.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Tigard, OR
    Anonymous Interview Candidate in Tigard, OR
    Application Details

    I applied through other source. The process took 1 week - interviewed at Affiliated Computer Services in September 2011.

    Interview Details

    It seems most interviewees have responded to a Craigslist ad. The interview is very brief. I think most of the hiring decision is based on a computer test they give you testing basic typing and customer service skills.

    Interview Questions
    Negotiation Details
    There was no negitiation. It was take it or leave it. Most of their interviewees are desperate for income, so why negotiate?
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Albany, NY
    Anonymous Interview Candidate in Albany, NY
    Application Details

    I applied online. The process took 3 months - interviewed at Affiliated Computer Services in January 2013.

    Interview Details

    Difficult but fair

    Interview Questions
    • can you work outside of regular business hours   View Answer
    Negotiation Details
    there was no negotiation available. I took the position because I liked the hiring agent but the hiring person puts a very good spin on the company. If you are hired you may regret it.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Cary, NC
    Anonymous Interview Candidate in Cary, NC
    Application Details

    I applied in-person. The process took a day - interviewed at Affiliated Computer Services in February 2011.

    Interview Details

    The turnover rate is high. Go there with a resume and suit and you will get hire. They hire everyone. They do no background checks or call references. No experience necessary.

    Interview Questions
    • There is nothing difficult. They just ask you why do you want to work here. Make up something. Honestly it doesnt matter they are going to hire you.   Answer Question
    Negotiation Details
    No there is no negotiation. For Sprint department its 10.00. Training is 9.50.
    Accepted Offer
    Negative Experience
    Easy Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at Affiliated Computer Services.

    Interview Details

    Interview was super easy found out my schedule and start date within 20 min of interview

    Interview Questions
    Accepted Offer
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Lexington-Fayette, KY
    Anonymous Interview Candidate in Lexington-Fayette, KY
    Application Details

    I applied in-person. The process took a day - interviewed at Affiliated Computer Services in October 2012.

    Interview Details

    Very relaxed/casual, but lengthy. Took about an hour total. They have you complete an online test first - very simple stuff but takes a little time, then if you get past that, you wait until they call down a supervisor to interview you, which takes maybe 5 minutes total.

    Interview Questions
    Negotiation Details
    No negotiation as the pay was a set rate & job is contracted w/ a potential full hire after a 90-day probation period.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Cary, NC
    Anonymous Interview Candidate in Cary, NC
    Application Details

    I applied in-person - interviewed at Affiliated Computer Services in December 2008.

    Interview Details

    Answered ad in the newspaper, invited to Job Fair, filled out application, interviewed by future supervisor, hired.

    Interview Questions
    • What is your philosophy on attendance? Name a time where you had difficulty with a coworker.   View Answer
    Accepted Offer
    Negative Experience
    Easy Interview
  10. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Federal Way, WA
    Anonymous Interview Candidate in Federal Way, WA
    Application Details

    I applied online. The process took a day - interviewed at Affiliated Computer Services in July 2012.

    Interview Details

    If you can type 30 wpm and can keep a positive attitude when dealing with negative people on the phone this job is for you. I went to the office and conducted a typing test and personality test. Upon successful completion i was offered a job as long as I could pass a UA and background check.

    Interview Questions
    • How can you be sure you wont quit or run out of juice while working here and going to school?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

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