Affiliated Computer Services

  www.acs-inc.com
  www.acs-inc.com

Affiliated Computer Services Interview Questions

Updated Nov 23, 2014
Updated Nov 23, 2014
21 Interview Reviews

Interview Experience

Interview Experience

31%
47%
21%

Getting an Interview

Getting an Interview

55%
20%
15%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy

21 Candidate Interview Reviews Back to all interviews

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  1.  

    Benefits Customer Service Interview

    Anonymous Interview Candidate in Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Application Details

    I applied through a recruiter – interviewed at Affiliated Computer Services in September 2014.

    Interview Details

    First interview, very throughal, informative. Excellent Interviewer. Interviewer explained policies of Xerox. Benefits start as soon as you are a permanent employee. Dress is business casual, very strict on dress policies.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Care Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Affiliated Computer Services in August 2014.

    Interview Details

    I brought in hard copy of resume to Xerox. Took the tests (which were online) and passed them. Went the same day to take the urine test. Got the job. Very easy process. I started training the following Monday. Training is 5-7 weeks. 5 weeks of learning the system and everything you need to know. 2 weeks of "nesting", getting on the phones. If you do well, you go to the floor.

    No Offer
    Neutral Experience
    Easy Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Affiliated Computer Services.

    Interview Details

    applied via walk in , took typing test and knowledge test. Had an interview afterwards with a team manager and hr rep . Could not commit to schedule so respectfully ended interview.

    Interview Questions
    No Offer
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  5.  

    Recruiting Manager Greeley CO Interview

    Anonymous Interview Candidate in Greeley, CO
    Anonymous Interview Candidate in Greeley, CO
    Application Details

    I applied online. The process took 3 daysinterviewed at Affiliated Computer Services in June 2014.

    Interview Details

    Two phone interviews; second with three leaders. I requested to reschedule first meeting by VM and email and no one responded. They told me they would make decision in two days. Several days passed and I left VM and email again to contact me via email. One week later I left a final email stating my opinion they were unprofessional and rude; would leave a Glassdoor review. Then the group leader responded saying she tried calling. I question it because my messages stated email was my only current option.

     They had a second candidate interviewing in person. When I asked if I was disadvantaged by this I was told no. Everyone knows F2F candidates have an advantage. Rude; especially recruiting leaders doing this to candidates for a recruiting leader role. They communicate when they need to and leave you hanging.

    No Offer
    Negative Experience
    Average Interview
  6.  

    Accounting Assistant Interview

    Anonymous Interview Candidate in Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Application Details

    I applied online. The process took 3 daysinterviewed at Affiliated Computer Services in August 2013.

    Interview Details

    I received a call for the interview. The interview consisted of two people. Everything went well until the salary was disclosed. They knew that I had worked for a higher paying contract so the interview was more of an exercise. The people were all friendly.

    Interview Questions
    • The most unexpected question that I have ever had from this company was not for the position mentioned above. The question was, "Why are man hole covers round?".   View Answer
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Raleigh, NC
    Anonymous Interview Candidate in Raleigh, NC
    Application Details

    I applied in-person – interviewed at Affiliated Computer Services in January 2013.

    Interview Details

    one on one interview with supervisor

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  8. 2 people found this helpful  

    Case Research Specialist Interview

    Anonymous Interview Candidate in Schaumburg, IL
    Anonymous Interview Candidate in Schaumburg, IL
    Application Details

    I applied online. The process took 2 weeksinterviewed at Affiliated Computer Services in February 2012.

    Interview Details

    I was initially contacted by an HR recruiter who had a phone interview with me. She was very nice and even told me that the job would pay 30-33K and it would eventually be a "work from home" position and if I was comfortable with that. I said sure, b/c if I say no, I won't advance forward. But in reality, I don't think working from home is the greatest idea in the world b/c working in an actual office allows people to soley focus on work, and working from home might not necessarily be the same case.

    Then, she had me complete some computer typing test online to see how many wpm I can type. I was granted a face-to-face interview. When I came, this gentleman escorted me to complete another typing skills test even though I had just completed one before. I guess I did worse on that one probably b/c the keyboard was different from what I'm used to using but w/e.

    Then, the guy took me into a room where he and another lady interviewed me for close to an hr. They were dressed as if they had gone for coffee(regular clothing like jeans and hoody). While, I was there wearing my suit, so I felt a little out of place. They kept asking question after question and I think a combination of just being launched question after question and being interviewed by 2 people who weren't wearing business casual or better clothing must have gotten to me b/c I probably had my worst face-to-face interview that I had ever had.

    Then, a few business days later, I found out I would no longer be considered for the position. Good riddance though. To be honest, I didn't think the people who interviewed me were very professional. It was hard to take them serious when they were dressed as if they were going grocery shopping and the environment seemed to be very quiet and not employee-friendly. I must've been asked something like 15 or 16 questions, 1/2 by each person and it was just a constant barrage, so I just didn't step up to the plate, but to be honest, I realized that was not the type of place I wanted to work at.

    No Offer
    Neutral Experience
    Average Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Lexington-Fayette, KY
    Anonymous Interview Candidate in Lexington-Fayette, KY
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Affiliated Computer Services in April 2010.

    Interview Details

    The interview process consists of a typing test, a customer response test to see how you would handle different scenarios, and a few face to face interviews where you will be asked questions pertaining to your experience in customer service, and your beliefs on what good customer service means.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Tier I Technical Representative Interview

    Anonymous Interview Candidate in Raleigh, NC
    Anonymous Interview Candidate in Raleigh, NC
    Application Details

    I applied online. The process took a dayinterviewed at Affiliated Computer Services in February 2010.

    Interview Details

    The interview process was very unprofessional. I had been invited to come interview, but was not told that it was actually for a cattle-call open house. I had one on one interviews with 2 people who both did not even work for the branch that was doing the hiring and had no clue about the position it was for. After the second meeting, I was supposed to have a third one. As I waited a bit, the woman came back in and just told me that they were really busy and someone would get in touch with me. I knew it wasn't because I had interviewed badly nor scored badly, since I had seen the markings on the sheet that I was scoring highly. There weren't even any technical questions asked during either interviews, just questions about showing up for work and general work ethics.

    The whole problem was that I had come from Mississippi to Raleigh, NC based on the company's recruiter saying that I was a good candidate and it resulted in a 30 minute shuffle with nothing to show of it. I still haven't heard back from them, and it has been a month.

    From what I gathered, they were looking for people that they could work hard for little pay and anyone who had any intelligence would not go for that.

    Interview Questions
    • What time would you show up for your shift?   View Answer
    No Offer
    Negative Experience
    Easy Interview
  11.  

    Customer Care Agent Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    Anonymous Interview Candidate in Colorado Springs, CO
    Application Details

    I applied through other source. The process took a dayinterviewed at Affiliated Computer Services in July 2009.

    Interview Details

    I went to a hiring fair locally. The interview process was really chaotic because there were 500 people there. You had to sign up for the fair in advance and they sent out emails to take the skills tests online in advance. When you got there you were prescreened, then they checked your test scores to ensure you met the score requirements. After that you had to fill out a bunch of forms online and an online application before being accepted to interview. After the interview you went to get signed up for a training class and they gave you paperwork to get a drug screen done. It seemed rather lengthy for a company that supposedly has an easy hiring process.

    Interview Questions
    • Can you give an example of a time when you had to comply with something you did not agree with and how you handled it?   Answer Question
    No Offer
    Positive Experience
    Easy Interview

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