Altria

  www.altria.com
  www.altria.com

Altria Sales/ Sales Manager Interview Questions

Updated Dec 11, 2014
Updated Dec 11, 2014
89 Interview Reviews

Interview Experience

Interview Experience

65%
18%
15%

Getting an Interview

Getting an Interview

47%
27%
22%

Interview Difficulty

3.4
Average

Interview Difficulty

Hard

Average

Easy

89 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty
  1.  

    Territory Sales Manager Interview

    Anonymous Interview Candidate in Knoxville, TN
    Anonymous Interview Candidate in Knoxville, TN
    Application Details

    I applied through a recruiter. The process took 4 weeksinterviewed at Altria in December 2014.

    Interview Details

    Initially screened via telephone by a recruiter. Was scheduled for a "round 1" interview at a local hotel by 2 area Unit Managers a lady and a man. Both were very warm and friendly and fully explained the 3 step process of round 1. 1)Background screening based on your resume, 2)Behavioral interview and 3) turn the tables and allow me to ask them questions about the position and the company. I was told that we would be informed in a week or so if we make it to round 2 which is a panel interview with 3 or 4 people.

    Interview Questions
    • I was asked to use the STAR method with this scenario: One of my customers agrees to try one of our new products based on a current promotion and based on the fact that I told him he could return the product for a full refund if it didn't sell for him. I somehow missed a new policy that came out the day before that said he could no longer return the product. He now calls me and he is ticked and wants an explanation. How would you handle this situation?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2.  

    Territory Sales Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Altria.

    Interview Details

    I interviewed at my college. I spoke with a recruiter who e-mailed me later and encouraged me to sign up. The interview was a 2-on-1 conversation, and they asked a series of behavioral questions (asked me to answer using the STAR method). Took very little interest in my past work and internship experience. I felt uncomfortable throughout the entire interview: the interviewers did not seem receptive to me or my answers at all, although I had solid work experience. I did not get an offer, but was sure upon leaving the interview that I did not want to go any further in the process anyways. I got a very negative impression of the company and its atmosphere through this interview and knew it was not a place I wanted to work.

    Interview Questions
    • They asked what I would do if other members of my team were lying to meet sales goals and making me look bad by comparison.   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  3. 1 person found this helpful  

    Territory Sales Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Altria.

    Interview Details

    It was difficult but fair 4 step process. I applied online and was contacted by a recruiter. The recruiter moved me on to a phone screening with a Unit Manager and from there I was sent on to a 3 person panel interview that included a case study and 10-15min role play. I was contacted a few days after the panel interview for a day in the field with a unit manager and a seasoned TSM. Throughout the whole process everyone was extremely nice and did everything to make me feel comfortable.

    Interview Questions
    • Typical SCAR/ STAR behavior based format.

      Tell me about a time when you had to prioritize a few different tasks and how did you decide what to do first?

      What is your biggest regret/ mistake in your current job and how would you do things differently if you could?

      How do you feel about selling tobacco products to adult consumers?
       
      Answer Question
    Negotiation Details
    I did attempt to negotiate and was told that the offer that was made was all they could offer at this time. I still accepted the job as the offer was very fair and was significantly better than what I was coming from.
    Accepted Offer
    Positive Experience
    Difficult Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Territory Sales Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Altria.

    Interview Details

    The first interview is a two on 1 interview and then the second round interview is a panel case study in front of executives. Then the third round is a day in the field with an experienced territory sales mananger

    Interview Questions
    • When was a time you took something from a previous experience and used it to help you solve a problem   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Territory Sales Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Altria.

    Interview Details

    I applied online. Was contacted via email to set up phone interview. Phone interview was mostly behavioral questions. I was contacted via email that I was moving on to the panel interview. Definitely recommend going to company website for the Interview Preparation Tips. These tips will fully prepare you for the interview.

    Interview Questions
    Accepted Offer
  7.  

    Territory Sales Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The initial interview consists of many behavioral type questions. Answering in the STAR method is the most beneficial because if you miss a step they will ask you about it. Ex. If you explain a situation in which you faced diversity in the workplace, but did not explain the end result, they will ask you about it and note that you did not answer the question fully.

    Interview Questions
    • Explain a time, in the workplace, when you used analytical skills to solve a complex problem?   Answer Question
    No Offer
  8.  

    Territory Sales Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Altria in September 2014.

    Interview Details

    Overall, the interview was about 30 minutes. The interview was an in person interview. The interviewers were very perceptive and asked many follow up questions to learn about the your behavior and see how you handled situations. Further, be prepared to have a least a minimum of 3-5 situations or experiences you are able to give many details and examples about.

    After the first interview, their will be a panel interview followed by a day in the field experience.

    Interview Questions
    • Tell Me About A Time Questions. Ex. Tell me a time you disagreed with your group and how did you resolve this?   View Answer
    No Offer
    Neutral Experience
    Difficult Interview
  9. 7 people found this helpful  

    Territory Sales Manager Interview

    Anonymous Interview Candidate in Pasadena, CA
    Anonymous Interview Candidate in Pasadena, CA
    Application Details

    I applied online. The process took a dayinterviewed at Altria.

    Interview Details

    The initial contact was from someone in admin and she explained that the sales managers were interested in interviewing me for a "screening" interview. They select the dates and times and ask if those are good times for you. I was told that there was a total of 3 interviews before being hired for this position/company.

    The first interview is a "screening" interview where they ask you behavioral questions. There are 3 sections of questions during the screening interview. The questions cover your work history and skills, how you work with other people, and how you perform in leadership roles. The most important question is the question where they would like you to answer in the S.T.A.R. (or S.C.A.R.) format. That stands for Situation Task Action Results (or Situation Challenge Action Results). If you are unfamiliar with this form of answering, you can find a link to it on the Altria website in the "Careers" section. This interview was 30 to 45 minutes long.

    The second interview is a panel interview with more than one person at the same time. And the third interview is a field interview where a Sales Manager takes you out in the field to show you a typical day in this job position.

    Both the person that initially contacted me and the person that performed the screening interview were very nice and very professional.

    Interview Questions
    • STAR Question: The question was a WWYD question where I was asked what I would do if a client made a purchase based on a current promotion and signed the contract, only to find out that the promotion was changed at the last minute that morning before the client signed the contract and without the client being aware that the promotion had been changed. Upon finding out about the change, the client asked to return the products for a full refund. But since the contract was already signed, your sales manager tells you that there is nothing they can do because it is written in the contract and they have to honor it. What would you do?   View Answer
    No Offer
    Neutral Experience
    Average Interview
  10.  

    Territory Sales Manager Interview

    Anonymous Interview Candidate in Albuquerque, NM
    Anonymous Interview Candidate in Albuquerque, NM
    Application Details

    I applied online. The process took 2 weeksinterviewed at Altria in August 2014.

    Interview Details

    Applied online after meeting with a Local Unite Manager at a career fair (Not University). Applied for position located in Albuquerque, NM.

    Participated in phone screening call. Basic Behavior Questions in STAR format.

    Next was in person panel interview. They flew me out to Albuquerque and put me up in a hotel for the night. Next morning, met with Unit Manager and another TSM. Filled out some paperwork that was misplaced by someone thinking that my application was for some other territory. This took about 30 minutes before we were able to actually start the interview. I was then handed a packet of fictional sales data for a hypothetical company. I was to review the information and participate in a case study. Then answered some more behavioral questions.

    After the panel interview, we went out in the field and participated actively in the TSM role. Only visited 2 outlets before they had to have me back to the airport for my return flight.

    Overall, positive interview, nice folks and I would have loved to receive a job offer.

    Interview Questions
    • The case study was difficult, make sure you're prepared to actually sell to someone. I wasn't.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  11.  

    Territory Sales Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Altria.

    Interview Details

    There is an initial interview, panel interview which includes a case study, and a day in the field. All questions are centered around the companies values and leadership responsibilities. Typically it is college graduates asking the questions so the interviewers are looking for unique answers instead of the same answers about the same class/group projects.

    Interview Questions
    • When is a time that you failed because you were in a group?   Answer Question
    Negotiation Details
    There wasn't much negotiation. The offered salary was good.
    Accepted Offer
    Negative Experience
    Difficult Interview

Work at Altria? Share Your Experiences

Altria

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.