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Amazon.com Digital Specialist Interview Questions & Reviews

Updated Apr 9, 2014
All Interviews Received Offers

Getting an Interview  

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Interview Experience  

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Interview Difficulty  

Average Difficulty
4 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Accepted Offer

Positive Experience

Average Interview

Digital Specialist Interview

Digital Specialist

I applied in-person and the process took 5 days - interviewed at Amazon.com in October 2011.

Interview Details – I applied for the job of Customer Service Rep at a job fair. After getting invited to interview, the interview was quick. Whether I was tech savvy or not, can I deal with customers well, etc.

Interview Question – What do you consider exceptional customer service?   Answer Question


Accepted Offer

Neutral Experience

Very Easy Interview

Digital Specialist Interview

Digital Specialist
Kennewick, WA

I applied online - interviewed at Amazon.com in June 2010.

Interview Details – For customer service you come in as a temporary employee called a "Green Badge". The interview is not bad, and there is a background check. However to keep your job you have to perform according to the metric goals and be a good "amazonian" which is subjective, your manager has to fight for you in a conversion meeting against all the other employees that are temporary. Chances are you will go on unemployment at the end of the season

Interview Question – The questions just to get hired for temporary are easy. Now if you want to become permanent and move into Management they ask you questions about the companies Leadership principles and you have to give very specific examples just for starts.. very difficult promotion process   Answer Question

Negotiation Details – There is no negotiation if you start at entry level


Accepted Offer

Neutral Experience

Very Easy Interview

Digital Specialist Interview

Digital Specialist
Seattle, WA

I applied online and the process took 3 days - interviewed at Amazon.com in June 2012.

Interview Details – 2 Phone interviews. 1 with a recruiter, another with the hiring manager.

Interview Question – How would you tell a customer what Wi-Fi is?   View Answer

Negotiation Details – They give you an offer, it's not really negotiable, you either accept the offer, or find another apportunity.


2 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Digital Specialist Interview

Digital Specialist
Seattle, WA

I applied through a recruiter and the process took 2 days - interviewed at Amazon.com in June 2012.

Interview Details – My initial interview was with Recruiting at Amazon, it was a phone interview. My experience was casual, and a lot of the interview consisted of me talking about what I've done so far and what made me consider being employed at Amazon. The second interview was with my Hiring Manager, it was very pleasant and like the first interview, it consisted of a lot of casual conversation about hobbies and interests, as well as goals.

Interview Question – The most difficult question was during the first interview, and I had to explain certain features in an operating system like a five year old. Really it was just to make sure I could create analogies on the fly as well as be technical, but not confusing to customers.   Answer Question

Negotiation Details – It was a full day at the Amazon campus, enjoying free food, employee gifts, and explanations about the culture there at Amazon. In the morning, we were seated in front of laptops and given a manila folder filled with employee benefits options and our job offer. It was a very casual process and when free food is involved, the process isn't as boring as most orientations are.

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