Amazon.com Operations Manager Interview Questions

Updated Apr 14, 2015
Updated Apr 14, 2015
117 Interview Reviews

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  1. Helpful (1)  

    Pathways Operations Manager Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Amazon.com in March 2015.

    Interview

    Applied online, was sent an assessment to take online, and an HR representative sent an e-mail to schedule two phone interviews approx 2 weeks later.
    2, 30 minute phone interview. Completely behavioral based. Both interviewers were senior operations managers. They tell you their name, background, and how long they've been working for Amazon.
    Don't forget to relate to Amazon's priciples when answering questions. They wanted specific examples, not just broad, general answers

    Awaiting on reply for next steps to interview process.

    Interview Questions

    • BOTHinterviewers asked, name a process you've changed.
      BOTH interviewers asked, tell me about a time that you had to step in to help a colleague/step in because a colleage was not doing well with their role
      Tell me about a time you performed a duty that was not part of your job
      Tell me about a time you had to quickly make a decision that you could not speak to your supervisor about. How did it go? If good, then asked tell me about a time it did not go well.
      Tell me about a time you had to use data or analytics to make a decision/change
       
      Answer Question
  2.  

    Operations Manager Interview

    No Offer
    Neutral Experience
    Difficult Interview
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online – interviewed at Amazon.com.

    Interview

    Very long interview process. 5 interviews in a row. First interview asks math questions. Questions are often geared to trip you up. I was well prepared, but the entire culture of the place didn't seem right. From the very start it seemed artificial. Furthermore, it was very prison like. There is a security gate where you go through a metal detector. There are no cell phones or any other devices allowed in the building. No places for employees to break. The day started out with me observing a "pep rally".

    I was ready for the interview, I thought I had good rapport, but in the end I thought even if I was offered a position, I might be reluctant to take it. I have spoken to many people who all have reported from worker to management, it is run like a sweatshop.

    Interview Questions

    • In what way did you invent a new process or procedure to improve your last company or organization?   Answer Question
  3.  

    Operations Manager Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral – interviewed at Amazon.com.

    Interview

    Phone interview less than 30 min, have been invited to personal interview. Questions in line with amazon principles, basic math flow question that you have to answer while interviewer waits. I had three questions, got the initial math question correct and follow up math question as well. Interviewer was pleasant and personable.

    Interview Questions

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  5.  

    Operations Manager Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at Amazon.com (Phoneton, OH) in February 2015.

    Interview

    Started out by asking me to walk the interviewer through my resume. The key point here is that because I did not include dates to correspond with my very extensive work experience the interviewer was clearly trying to determine my age. Sad but true. He never specifically asked my age. I believe that when he decided I was older than the "typical" applicant the remainder of the interview was more of an exercise in courtesy. There was a distinct change in the tone and tenor of the interview from this point on. I was well prepared and qualified. I have not yet received a response either negative or positive at this time.

    Interview Questions

    • What Amazon coorporate leadership principals did I feel most matched my person, my work experience and why. The list is on their site.
      Asked what I knew about the company culture.
      They asked probing questions trying to determine how you would handle a particular glitch in the process or activity . Looking for you thought process.
      Stressed safety first.
      Can you give me an example of a time you improved a process. Then explain.
       
      Answer Question
  6.  

    Operations Manager Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3+ monthsinterviewed at Amazon.com (Carlisle, PA) in February 2015.

    Interview

    I was waiting for the phone interview and after 20 minutes, I did not receive a call. The recruiter notified me via email that the call had moved to 4 days later. When I received that call, it was from some one else...not the individual I was told would call. I made it to the next round, but was told it would be 2-3 months.

    Interview Questions

    • "Tell me about yourself". I was asked do a math problem with a number of employees and a productivity requirement. Determine the rate at which workers operate.   1 Answer
  7.  

    Operations Manager Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Amazon.com (Middletown, DE) in February 2015.

    Interview

    After an initial phone screen by a General Manager I was contacted by Amazon and asked to travel to a facility for a tour and a series of interviews. All of the communication throughout the process was timely and very professional - exactly what you would expect from Amazon. The tour was fascinating. There were four interviews following the tour, each being approximately 45 minutes. One interviewer was an HR Manager, two were Senior Operations Managers, and one was a Facility Manager.

    Interview Questions

    • The questions were designed to get a response where I would describe a situation or task, what action I took, and what type of result did I get.   1 Answer
  8.  

    Operations Manager Interview

    Declined Offer
    Positive Experience
    Difficult Interview
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at Amazon.com (Fort Worth, TX) in February 2015.

    Interview

    The one-site interview is a full-day, with three to four separate interviews with various Amazon team members. Typically it is HR, one or two people in the job you are applying for, an a supervisor of the job you are applying for. You will also get a tour of the facility, which is fantastic.

    Interview Questions

    • The questions are all behavioral based. Describe a time when you... Also, there is a math question, which can be found with a little bit of research. Be prepared to not only answer the math question but also to be able to, by changing one or two variables, answer the question again during an interview. Be able to clearly speak to how you got your answer.   1 Answer
  9.  

    Senior Operations Manager Interview

    Accepted Offer
    Average Interview
    Accepted Offer
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeksinterviewed at Amazon.com.

    Interview

    The phone interview will have a two part math question, the biggest thing is being able to answer how you came to your conclusion rather than just simply getting the right numbers. Very relaxed questions but do require use of the STAR method.

    Interview Questions

    • Math question was straight forward, then they threw a little curve. I.E. what if you need to increase productivity by 1500 units, how many more associates do you need. Again not a difficult question, just be able to explain how you made your decision, explain the steps in your math.   Answer Question
  10. Helpful (1)  

    Operations Manager Interview

    Declined Offer
    Positive Experience
    Average Interview
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at Amazon.com (Los Angeles, CA) in January 2015.

    Interview

    Classic few phone interviews and then an in person interview with four separate interviewers consisting of 45 minutes maximum each at a facility. Fairly straight forward and simple. An understanding of mathematics is helpful; however, if you can explain how you would go about the answer that is also helpful.

    Interview Questions

  11.  

    Operations Manager Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral – interviewed at Amazon.com in January 2015.

    Interview

    Conducted the phone interview process and it is pretty straight forward. The ask you about yourself and your qualification. They ask you to explain why you would be a good fit for the company and what you will bring to the team. They ask you a mth flow question because this job is about logistics and number are important.

    Interview Questions

    • Trying to answer the math question in a reasonable time   Answer Question

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