Amazon.com

  www.amazon.com
Work in HR? Unlock Free Profile

Amazon.com Operations Manager Interview Questions & Reviews

Updated Aug 11, 2014
All Interviews Received Offers

Getting an Interview  

33%
18%
16%

Interview Experience  

68%
14%
16%

Interview Difficulty  

Average Difficulty
90 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

No Offer

Positive Experience

Average Interview

FC Operations Manager Interview

FC Operations Manager
Seattle, WA

I applied through an employee referral - interviewed at Amazon.com in July 2014.

Interview Details – Telephone interview - simple and straight forward review of resume. Recruiter had specific questions for each job I had on my resume - he wanted to know more details. Know the Amazon Leadership Principles and recommend linking the principles to your experience and how you can apply your past experience to Amazon.

Interview Question – Unexpected question - are you willing to move overseas?   View Answer


No Offer

Positive Experience

Average Interview

Operations Manager Interview

Operations Manager

I applied through a recruiter and the process took 2 weeks - interviewed at Amazon.com in July 2014.

Interview Details – I am still early (and hopefully will continue) in the process. I was contacted by a recruiter who saw my resume. I did see them at a job fair, but didn't talk to them at the time as I didn't think I was moving to a location where they have a DC.
The recruiter sent me an email questionnaire with basic questions (which others have described).
I didn't think I would hear back from them after a week or 10 days went by, but then I got an email about a day and time for a phone interview.

What I did appreciate was the phone interview was with the Sr. Ops Manager at the location I wanted to work at. From what I have read, this isn't the normal experience.

The phone interview lasted about 45 min.
First she told me about herself, and her career with Amazon.
Then she asked me to walk her through my resume.
Next, she talked about the Amazon leadership principles and said the rest of the interview would be based on 3 of these with one math problem.
The questions were all behavioral (give me an example of a time when...) and related to the Amazon leadership principles of Teach, Think, and Deliver. There are more principles, but those were the 3 that I was asked to speak to.
After that, she asked me to solve a production output problem. (Also on here in a previous review).

As others have stated, it was very script based and she stuck to her part. There were a couple time where she asked me to explain something a little deeper.

Oh, she also did ask me about my strengths and weaknesses and specifics about how many people I have had to lead in past positions.

Overall, I thought the interview went pretty well. She said I'd hear from the recruiter in 2-3 days (one way or the other), and although I haven't heard anything yet...based on the previous response time I don't think that means anything. It's been 5 business days...and I will contact the recruiter tomorrow and will update this appropriately.

Interview Question – Not difficult per say... but she did ask if I would be willing to relocate in the future. After I asked her about career progression, and she asked me about relocation (in the future) it seems that if you want to move up, you have to move around.   Answer Question


Accepted Offer

Neutral Experience

Difficult Interview

Operations Manager Interview

Operations Manager

I applied through a recruiter - interviewed at Amazon.com in June 2014.

Interview Details – I reached out to an Amazon recruiter on LinkedIn and the process moved quickly from there. Within a weeks time, I had a phone interview with a senior operations manager and a week later an onsite interview with the entire FC team (GM, HRM, SOM, OM).

The interview started with a building flow equation which you can find here on glassdoor. This was later discussed during my 4th interview of the day during which we also discussed a prepared essay regarding an innovative solution I implemented during my career.

The first 3 interviews were spent speaking to behavioral based questions that dug into my inherent strengths as a leader. Amazon interviewers do an excellent job of staying objective and getting to the root of each question to ensure the story is based in facts.

It was exactly one week after the interview that I was offered the position. The package came a day later via email and followed up with a call.

All-in-all it was a very quick and efficient process. I was pleasantly Given that giant mission, Amazon has decided to continue to invest to arm itself for a much larger scale of business. If it were purely a software business, its fixed cost investments for this journey would be lower, but the amount of capital required to grow a business that has to ship millions of packages to customers all over the world quickly is something only a handful of companies in the world could even afford. Joey Chestnut doesn't just wake up one day and win the Coney Island hot dog eating contest every year, he has to spend months of training to prepare his digestive system for the feat.

All-in-all I was pleasantly surprised given some of the poor experiences other professionals have had on this site with the interview process.

Interview Question – Explain how you go about engaging a team and the process you used to do so.   Answer Question

Negotiation Details – No room for negotiation


No Offer

Negative Experience

Difficult Interview

Circuit Provisioning Operations Manager Interview

Circuit Provisioning Operations Manager

I applied through a recruiter and the process took 1 week - interviewed at Amazon.com in February 2014.

Interview Details – Was contacted by a recruiter who saw my resume on Monster. I did a 30 minutes interview with him and the next day, I received an email to schedule another interview with the hiring manager. Did the interview with the hiring manager and it was fairly basic. He asked questions pertaining to the job and my previous experience. But he kept focusing on technical questions that had nothing to do with the job function.

Interview Question – All the technical questions that were not related to job function.   Answer Question


Accepted Offer

Positive Experience

Difficult Interview

Operations Manager Interview

Operations Manager
Seattle, WA

I applied online and the process took 3 weeks - interviewed at Amazon.com in April 2014.

Interview Details – I applied online through Amazon page, and they contacted me right immediately like on that day which was scary for me. I guess they embody truly the culture of moving fast. I got an e-mail with to complete some online test with 13 questions and they were on:

13 questions:
9 Analytical Multiple Choice Questions – focusing on sets, trend analysis, calculus, stats, etc.
1 open-ended basic SQL question.
1 open-ended normalization question.
1 Multiple Choice English language comprehension question.
1 open-ended language question (this part should be 200 – 300 words).

The entire online assessment test was conducted through hackerrank.com and it was for 90 min.
Personally I did not go and complete the Quiz within couple of days. I did take my time to prepare and I was right. It is a difficult test. I did use apps like ‘the impossible interview’ and ‘the aptitude interview’ from iTunes app store to prepare. They were a help.

Interview Question – Given N sets of integers, remove some sets so that the remaining all sets are disjoint with one another. Find the optimal solution so that the number of sets remaining at the end is maximum   Answer Question


No Offer

Neutral Experience

Operations Manager At A Fulfillment Center Interview

Operations Manager At A Fulfillment Center

I applied through an employee referral and the process took 1+ week - interviewed at Amazon.com in June 2014.

Interview Details – The initial phone screen was pretty straight forward. The interviewer was reading questions from a checklist and only knew the position I was applying for bit had no clue about the location. At the end of the interview he asked if I had any questions for him but he really couldn't answer anything with any certainty. Keep you answers short and to the point. The interviewer is not really interested. Overall the screening went well. I declined to move further in the process because I was not willing to relocate at the time.

Interview Question – All of the questions with with the exception of a simple math problem to calculate number of man hours to process a certain number of units, were all about leadership. The questions all took the form of "Tell me about a time..."   Answer Question


6 people found this helpful

Accepted Offer

Positive Experience

Very Difficult Interview

Operations Manager Interview

Operations Manager
Cincinnati, OH

I applied in-person and the process took a day - interviewed at Amazon.com in July 2013.

Interview Details – Very Tough. 5 hr pod. 4 different interviews, each 50 mins. Use the STAR method of interviewing. They drill down to get the details to verify the story

Interview Question – Tell me about a time when you had to make a decision with little data. How did you handle it and what was the result?   Answer Question


1 person found this helpful

Accepted Offer

Positive Experience

Very Difficult Interview

Operations Manager Interview

Operations Manager
San Bernardino, CA

I applied through a recruiter and the process took 2 months - interviewed at Amazon.com in July 2013.

Interview Details – The process is very structured. It is a POD setting with managers from all over the network participating. You may or may not be meeting with the people that you will eventually work with. You will be in a room with other candidates, who will be interviewing at the same time.

Interview Question – You will be expected to provide detailed summaries of how you have solved problems in the past. You will be expected to solve a series of math problems.   Answer Question


1 person found this helpful

Declined Offer

Positive Experience

Average Interview

Operations Manager Interview

Operations Manager
New York, NY

I applied through an employee referral and the process took 2 days - interviewed at Amazon.com in May 2014.

Interview Details – I applied to the interview through a referral of my friends. They did send my resume beforehand. Interview process took about 4 weeks and it was a normal interview except the weirdo questions they'd ask.

Interview Question – I did use The Impossible Interview App for iOS to learn and prepare for the Amazon Interview Process, and most of the questions where in the app. For me it was very helpful to see the questions and from then on I prepared my answers in my head so they would be more unique and original. I would say to anyone that applies at Amazon just stay calm and try to answers all the questions no matter what in your original and unique way.   Answer Question

Reason for Declining – I got a better offer form another place.


No Offer

Neutral Experience

Difficult Interview

Manager, Deal Operations Interview

Manager, Deal Operations
Addison, TX

I applied through a recruiter and the process took 5 weeks - interviewed at Amazon.com in March 2014.

Interview Details – The Recruiter was really great to work with. She walked me through the process and kept me up to date on the status of things. I had to interview with five different Managers, back to back, over a 4+ hour time period. All of the interviews were in person except for one, which was a conference call with the HR Manager in Seattle. The questions were a bit more challenging than past interviews I've gone through. Each of the interviewers were pleasant except for one. Some of them asked the same question as the previous interviewer so be prepared to provide several different answers/examples to the same question.

Interview Questions

Worked for Amazon.com? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.