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Amazon.com Operations Manager Interview Questions

Updated Feb 28, 2015
Updated Feb 28, 2015
111 Interview Reviews

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111 Candidate Interview Reviews Back to all Interviews

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  1.  

    Operations Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Amazon.com.

    Interview Details

    Very long interview process. 5 interviews in a row. First interview asks math questions. Questions are often geared to trip you up. I was well prepared, but the entire culture of the place didn't seem right. From the very start it seemed artificial. Furthermore, it was very prison like. There is a security gate where you go through a metal detector. There are no cell phones or any other devices allowed in the building. No places for employees to break. The day started out with me observing a "pep rally".

    I was ready for the interview, I thought I had good rapport, but in the end I thought even if I was offered a position, I might be reluctant to take it. I have spoken to many people who all have reported from worker to management, it is run like a sweatshop.

    Interview Questions
    • In what way did you invent a new process or procedure to improve your last company or organization?   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  2.  

    Operations Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral – interviewed at Amazon.com.

    Interview Details

    Phone interview less than 30 min, have been invited to personal interview. Questions in line with amazon principles, basic math flow question that you have to answer while interviewer waits. I had three questions, got the initial math question correct and follow up math question as well. Interviewer was pleasant and personable.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  3.  

    Operations Manager Interview

    Anonymous Employee in Phoneton, OH
    Anonymous Employee in Phoneton, OH
    Application Details

    I applied online. The process took 5 daysinterviewed at Amazon.com in February 2015.

    Interview Details

    Started out by asking me to walk the interviewer through my resume. The key point here is that because I did not include dates to correspond with my very extensive work experience the interviewer was clearly trying to determine my age. Sad but true. He never specifically asked my age. I believe that when he decided I was older than the "typical" applicant the remainder of the interview was more of an exercise in courtesy. There was a distinct change in the tone and tenor of the interview from this point on. I was well prepared and qualified. I have not yet received a response either negative or positive at this time.

    Interview Questions
    • What Amazon coorporate leadership principals did I feel most matched my person, my work experience and why. The list is on their site.
      Asked what I knew about the company culture.
      They asked probing questions trying to determine how you would handle a particular glitch in the process or activity . Looking for you thought process.
      Stressed safety first.
      Can you give me an example of a time you improved a process. Then explain.
       
      Answer Question
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Senior Operations Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Amazon.com.

    Interview Details

    The phone interview will have a two part math question, the biggest thing is being able to answer how you came to your conclusion rather than just simply getting the right numbers. Very relaxed questions but do require use of the STAR method.

    Interview Questions
    • Math question was straight forward, then they threw a little curve. I.E. what if you need to increase productivity by 1500 units, how many more associates do you need. Again not a difficult question, just be able to explain how you made your decision, explain the steps in your math.   Answer Question
    Accepted Offer
    Average Interview
  6.  

    Operations Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral – interviewed at Amazon.com in January 2015.

    Interview Details

    Conducted the phone interview process and it is pretty straight forward. The ask you about yourself and your qualification. They ask you to explain why you would be a good fit for the company and what you will bring to the team. They ask you a mth flow question because this job is about logistics and number are important.

    Interview Questions
    • Trying to answer the math question in a reasonable time   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7.  

    Operations Manager Interview

    Anonymous Employee in Los Angeles, CA
    Anonymous Employee in Los Angeles, CA
    Application Details

    I applied online. The process took 6 weeksinterviewed at Amazon.com in January 2015.

    Interview Details

    Classic few phone interviews and then an in person interview with four separate interviewers consisting of 45 minutes maximum each at a facility. Fairly straight forward and simple. An understanding of mathematics is helpful; however, if you can explain how you would go about the answer that is also helpful.

    Interview Questions
    Declined Offer
    Positive Experience
    Average Interview
  8.  

    Operations Manager Interview

    Anonymous Employee in Seattle, WA
    Anonymous Employee in Seattle, WA
    Application Details

    I applied online. The process took 3 daysinterviewed at Amazon.com in December 2014.

    Interview Details

    Very positive, good STAR questions. Do your homework and it will make it easier. Other reviews said there was a math portion, I didn't have one. Know a little about the people you meet, know a lot about the culture.

    Interview Questions
    • Some of the questions were the old, tell me time. So practice, and say them out loud so you know what you sound like.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  9. 13 people found this helpful  

    Operation Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ monthsinterviewed at Amazon.com.

    Interview Details

    Conducted a phone interview with an HR personnel - 30 min interview mainly; questions: tell me about yourself, how do you motivate employees.
    Phone interview with the site managers / Operation Leaders - all situational questions - learn the leadership principles and be ready with examples that would demonstrate how you are applying them at work. This is very important for Amazon, it is more important to have the culture fit than years of experience.
    Example of questions: tell me about a time when you got your employees engaged, most recent failure, responsible for performance of non-direct employees, time when you exceed expectations, example for bias for action, deep dive analysis on data, example of a metric that identified need for a change, etc.
    You would then be invited to an on-site interview where you would have 4-5 back to back interviews (45 min each) with direct manager, colleague, cross-functional colleague (for example quality or finance), HR personnel (who would mainly ask team management questions). They ask different questions still all around situational and behavioral questions that would demonstrate the leadership principles.

    It is important to prepare questions to ask the interviewees - these need to be smart, and indicate that you have done your homework and understand the job and what it requires. Have questions for each of the interviewee (max 3 questions), make sure they are different and relate to the person you are interviewing with. For example, ask about what are the measures for success for this role, what are the challenges they are facing, etc.

    You would be asked to submit before the on-site interview a written interview (a simple question that you would need to answer in 3-4 pages)

    Interview Questions
    • Tell me about a time you were bias for action (At the time I did not go through the leadership principles thoroughly and I didn't understand what he meant)   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  10.  

    Pathways Operations Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university. The process took 4+ weeksinterviewed at Amazon.com.

    Interview Details

    Was asked to take an assessment that was divided in two parts: simple math/verbal questions and a personality test. After answering it i was send a second email two weeks after inviting me to the first round of interviews. This consisted of two behavioral phone interviews which lasted 30 min each. Typical behavioral questions based on amazon's 14 principles.

    Interview Questions
    • No unexpected questions if you read carefully the principles and based your star stories on them.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11.  

    Operations Manager (Pathways for MBAs) Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university – interviewed at Amazon.com.

    Interview Details

    There were 2 Rounds, both on campus. Round 1 was 2 interviews 30 mins each and Round 2 was 2 interviews 45 mins each. The interviews were only behavioral and the interviewers had set questions that they will ask to evaluate you. Prepare good stories for times when you used data to prove something or when you had conflicts in your previous job or internship. This job is a combination of both- data analysis+people management so be sure to showcase your strengths in both these areas.

    Interview Questions
    • Questions are not difficult but they would ask for details so be prepared to know your stories very well.   Answer Question
    Declined Offer
    Easy Interview

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