Amazon.com Senior Technical Manager Interview Questions

Updated Oct 7, 2014
Updated Oct 7, 2014
22 Interview Reviews

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  1.  

    Senior Product Manager (Technical) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Amazon.com in September 2014.

    Interview Details

    First interview was a phone interview with a hiring manager. I only had one interview, but applied to at least 7 positions. My interviewer had a heavy accent. It was hard to understand what he was asking about. The interview lasted 1 hour. He did not ask any technical questions or agile process.

    Interview Questions
    • How do you justify what features should be added to the roadmap?   View Answer
    No Offer
    Negative Experience
    Average Interview
  2. 5 people found this helpful  

    Senior Technical Program Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through an employee referral. The process took 2+ monthsinterviewed at Amazon.com.

    Interview Details

    Sent my CV to an ex-colleague and was contacted by a recruitment coordinator. The initial contact was very promising, including a detailed explanation of what to expect. The problem is that the process was not as described. The recruiter never got back to me within the expected 2 days after each interview and I had to repeatedly contact her for an update. The two phone interviews I had were weeks apart. Both were very similar, where I was asked to solve technical problems. The recruiter messed up agreed times, the interviewers called me up to 20 mins late and one interview was cancelled 5 mins beforehand. After many weeks, I was invited for a third phone interview, only it turned out to be a different person on a different team and for a different position! So I can only imagine I was unsuccessful with the first team. I will write another review about the interview process for the other position. The interviewers both seemed quite arrogant and although they asked predominantly technical questions, they both admitted that the role was mostly about feature prioritisation and program management, since the senior developers handle the technical stuff - go figure.

    Interview Questions
    • Based on a list of when buses entered & left for the day, design an algorithm for the bus depot manager to determine the resourcing requirements for tomorrow.   Answer Question
    • Design a system that captures when someone hovers or clicks on an ad and stores the information for later processing.   Answer Question
    • Design an ad server that returns relevant ads from a store of 100m unique ads. It must be fast and must scale across 1b different pages and 1b requests per day.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  3. 1 person found this helpful  

    Senior Cloud Technical Account Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through a recruiter – interviewed at Amazon.com in May 2014.

    Interview Details

    AWS recruiter found my resume online and contacted me. Afterwards, there were two phone screenings. They gave me several customer relationship technical scenarios and asked how would I react. Some technology related questions related to Cloud, Internet, Networking, DDoS attacks, tools for troubleshooting and monitoring. Later I was called for more formal face to face interview at Seattle. The interview was 1 to 1 with 6 people from different backgrounds - database, networking, customer relationship, sales, and support. Most questions centered around customer interactions and soft skills. Some deep technology questions about database - NoSQL, and related technologies. Some questions about Internet-workings.

    Interview Questions
    • Complicated Customer support and escalation scenarios   View Answer
    No Offer
    Difficult Interview
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  5. 1 person found this helpful  

    Senior Technical Product Manager Interview

    Anonymous Interview Candidate in Irvine, CA
    Anonymous Interview Candidate in Irvine, CA
    Application Details

    I applied through an employee referral. The process took 2+ monthsinterviewed at Amazon.com in April 2014.

    Interview Details

    Multiple phone interviews led to an on-site interview. They asked lots of questions about projects previously worked on, experience with project management, know when and why to turn a project to a Red status, etc. Be sure to answer with as many actual experiences and stories as possible.

    Interview Questions
    • Do as much research as possible and be prepared to answer questions that highlight the various amazon leadership principles (google it) as possible.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  6.  

    Senior Technical Program Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Amazon.com in April 2014.

    Interview Details

    They searched my profile on LinkedIn and contacted me for this role. The recruiter asked for a time to talk. She asked me a few sample questions and told me the sample answer formats to it as well. Then she sent me a document with the leadership values for Amazon and said that the document gave a fair idea of what may be asked in the interview.

    In the first interview, the hiring manager called and asked the usual behavioral questions. However, what I didn't expect was him to ask me a dollar amount or impact for every statement in the resume and for every answer to the question. This became irritating after a certain time because it was evident that he was following a questionnaire template and wanted to fill answers in the template from the interview result. A manager should know that while most of the business situations are quantifiable, not all are. Also, when you are managing an account, there are some things that you do to build relationships and can also be a financial loss, but the value lies in the brand building and the relationship building.

    I didn't clear the interview which I gauged from the interview. When the process started with the recruiter I was quite impressed, but as the process moved ahead, the process wasn't impressive at all.

    Interview Questions
    • What was the dollar impact for every statement in the resume and for every example I gave   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  7. 2 people found this helpful  

    Senior Cloud Technical Account Manager Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 1+ weekinterviewed at Amazon.com in March 2014.

    Interview Details

    Submitted resume, contacted by company recruiter and had phone interview a couple days later.

    Interview Questions
    • No chit chat, All business! Ask how my products fit into the amazon cloud then started with hypothetical questions mainly about security and ddos attacks. Waiting to hear back, if they move forward, next interview will be more Personality.   View Answer
    No Offer
    Neutral Experience
    Difficult Interview
  8.  

    Senior Technical Program Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Overall I was very impressed with Amazon's interview process. They were very organized and efficient. After 2 phone interviews I went onsite for a round of in person interviews. I was less impressed with the people I interviewed with. Several didn't bother to introduce themselves to me, they just jumped right in with questions.

    Interview Questions
    • I realized during the interviews that we might have had a miscommunication. Some of the interviewers expected me to have a stronger technical background. When I pointed out to them that I don't and that I'd been very upfront with the recruiters about this potential skill gap they seemed a bit surprised.   Answer Question
    No Offer
  9. 9 people found this helpful  

    Senior Technical Program Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at Amazon.com in December 2013.

    Interview Details

    Amazon recruiters contacted me after finding my LinkedIn profile, and asked me to interview for a Principal TPM position. I wasn't really intending on considering the position (as I lived in Boston) but I figured it would be good to get the experience. She arranged for a phone screen with another principal TPM a week later.

    The first phone screen was primarily a discussion of my background. The interviewer had me walk him through my career, focusing on responsibilities, challenges faced, and how I handled situations. The interviewer said another phone screen would follow up a week later.

    The second phone screen was also with a Principal TPM. This time we focused on lots of "how would you handle this situation" type of questions, and then requests to relate it to previous work experiences. At the conclusion the interviewer stated he would like me to come to Seattle to take an in-person interview. This was right around Christmas, so I asked for a few weeks to figure out my holiday schedule.

    Before my in-person interview, another recruiter called and informed me that there is a writing assignment I would need to complete before the in-person interview. He emailed me with instructions and three scenarios from which to choose to write a 2-4 page paper. The options were all "tell us about a time where..." situational questions. The actual answer to the question is only used to seed follow-up questions in-person; the real intent of the assignment is to assess your ability to organize and communicate thoughts clearly and concisely.

    I flew in the week before Christmas, arriving Sunday night/Monday morning around 1am. They put me up at a hotel a few blocks from the interview site. I wore a suit (don't bother, it's casual... slacks and a polo is plenty dressed), and arrived at 9.45 for a 10am interview.

    The first interviewer came and got me promptly at 10. She introduced herself (a TPM), and then took me to a conference room where we had a more-or-less typical situational-style interview. "Tell me about a time where..." questions, nothing too tough.

    The second interviewer was a manager of product managers, and he focused on questions about how to recognize and recover from situations where plans have gotten off track. This was another interview where

    The third interviewer was a software development manager, and his interview was definitely the most unexpected and surreal of the day. He started by asking me what business Amazon should invest in next. Based on my answer, we spent the next hour exploring every aspect of my answer... why that particular idea, how to implement it (down to the nuts & bolts), business considerations, etc. The style was very confrontational. This interview was designed to see how quickly I could think on my feet, how rational my answers would be, and how I would handle direct challenges and refutation.

    The fourth interviewer was a product manager. He took me down to the cafe where we grabbed lunch and ate during the interview (hate that). We primarily discussed the proper metrics to gather and correct ways to analyze data in different situations with regards to making business decisions. I think the goal of this interview was to assess critical thinking skills and business acumen.

    The fifth interviewer was a Principal TPM (whom I later found out was the hiring manager, and who is now my boss). This interview was all about technology -- how to design distributed systems, problems that become emergent at massive scale, REST principles, etc. This interview was designed to smoke out folks who don't have a deep understanding of (and passion for) technology.

    The sixth interviewer wasn't really an interview, it was the recruiter who coordinated my process. She checked in to see how I was doing, did I have any of the standard process questions, etc. Short conversation.

    The seventh (final) interviewer turned out to be the VP who later made me an offer of employment. This was more of a philosophical conversation than an interview, where we discussed Amazon principles and culture. He clearly wanted to ensure I knew what Amazon is like, and to make sure I would be a good cultural fit (a lot of people aren't).

    Since the interview lasted all day Amazon gave me a second night in the hotel room, where I was able to shower and grab a few drinks before flying back to Boston at 11pm. By the time I got back in my car on the east coast the next morning the recruiter called with a provisional offer. The VP (final interviewer) called me a few days later with compensation and relocation details. I was given a week to make my decision.

    I accepted the offer, and the VP explained that I would have to start by 6 January (less than 2 weeks away, and right after the holiday season) in order to qualify for the yearly stock grant (very important). So, they allowed me to fly out to orientation and then return to gather my things a few weeks later.

    Interview Questions
    Negotiation Details
    Negotiate up on salary and signing bonus.
    Accepted Offer
    Positive Experience
    Difficult Interview
  10. 3 people found this helpful  

    Senior Technical Program Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at Amazon.com.

    Interview Details

    Contact followed by telephone interviews (2 rounds) then on-site interviews with in-depth technical questions on specific aspects of software development, SOA, agile development before an offer was made a couple of weeks later. Questions ranged from narrative with questions to analytical to providing technical solutions (in some detail) to problems posed.

    Interview Questions
    • mas most surprised by questions on how I would design a financial software architecture to resolve a specific issue - can't give more details for confidentiality reasons.   Answer Question
    Negotiation Details
    The offer was very good and there was a little room to move it up but not much - none on base salary - only on stock and bonus.
    Accepted Offer
    Positive Experience
    Difficult Interview
  11. 1 person found this helpful  

    Senior Technical Program Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through a recruiter – interviewed at Amazon.com in August 2013.

    Interview Details

    I was solicited by an Amazon recruiter via Linked In for a Senior TPM role in Seattle. Following a couple of emails exchanged, had a 30 minute call with recruiter, following two 1 hour technical interviews with software directors. Though they ultimately passed on me, was a great learning experience.

    Interview Questions
    No Offer
    Positive Experience
    Difficult Interview

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