American Airlines Interview Questions

Updated Jun 30, 2015
284 Interview Reviews

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  1.  

    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at American Airlines in July 2011.

    Interview

    AA hires out the HR function and they call them Talent Services, American Airlines i.e. IBM Business Services
    I have yet talked to one person who speaks clear English. They sound like they work from home and really can’t provide any details after they have called you and tell you to call with any questions you might have.
     I’ve had better experiences talking to a wall.

    FYI if you live in the SEA, PDX area you can forget about a face to face interview in DFW or TUL unless you are willing to buy a ticket with no discount. This puts you at a big disadvantage right off the bat. You will find this out after you get your e-mail on June 21st stating your interview is scheduled for June 27th. Someone from Talent Services then e-mails you asking for your information for the flight so you respond on the 21st and when you don’t hear anything after days of trying to get hold of that person they call you the night of the 26th telling you that it’s a phone interview.

    One would think they might check flights and city pairs before e-mailing you and calling you about flights.

    Once the phone interview is complete expect not to hear anything for up to four weeks.

    Then you get an e-mail that you are going to the next level, they send you a link to another company who does back ground checks. You follow the directions to a T as stated on all the forms and blocks. Once you hit submit wait for two days and you will start to get e-mail requesting copies of documents because the company can’t verify any of the information you have submitted. Ok fare enough so you send them both scanned copies via e-mail and fax. Wait another two days and you will get the same e-mails again. You send everything again and even call to verify they received the documents if you get someone who speaks clear English you lucky and I would head straight for the lotto and buy a ticket. After six days of sending items back and forth they will tie it all together. Total days sending items back and forth are about 2 weeks.

    Now they are ready to fly you out for finger prints keep in mind you still don’t have the job, nor do you get to meet the hiring manager like to the others who got flights and got the opportunity to present nice clean hiring packages and examples of past work.

    In short if you live in the Northwest AA is very difficult to get on with. Look at Delta or another airline. I now see why American can’t make a profit i.e. has lost money. I mean the EPS for the last four years if not more have been in the negative. Not the AA I dreamed of as a kid and always wanting to work for.

    Go LUV i.e. Southwest

    Interview Questions

    • What aircraft have you worked.   1 Answer
  2.  

    No Offer
    Negative Experience
    Difficult Interview

    Interview

    I was told it would be a two hour telephone interview followed by further stages that may include up to 5 stages by HR. The HR person seemed very uninformed and did not follow up to inform me of outcome and when I contacted HR, they have no idea what is going on. Extremely unprofessional. Needs serious improvement in staff and recruitment process.

    Interview Questions

    • Questions about have you used t series test, have you use linear regression tests, etc. it was like a firing squad of questions by a robot. After 1 month after the 2hr telephone they didnt evene have deceny to notify me I didnt get the role, and when I contacted HR they have no idea what was going on. Shocking. Truly expected better standards.   Answer Question
  3.  

    Bilingual Flight Attendant Interview

    Anonymous Employee in Boston, MA
    No Offer
    Difficult Interview

    Application

    I applied online. The process took 3 weeksinterviewed at American Airlines (Boston, MA) in November 2014.

    Interview

    Hi everyone!!!please advise!!! I applied online a few weeks ago and I got an email inviting me to record a video intervew which I did yesterday BUT I DON'T think I did well... I was very nervous... Is this "step" very important?

    Interview Questions

    • Please tell me about an outstanding customer service experience.   1 Answer
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  5.  

    Business Analyst Interview

    Anonymous Employee
    No Offer
    Difficult Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at American Airlines in October 2014.

    Interview

    First round is a phone interview, second round is a firm visit and face-to-face interviews for several rounds, you will talk to other business analysts and some higher level managers. There will also be group panel interviews depend on the specific situation.

    Interview Questions

    • 1. Small case question: American Airlines and another air flight company both have a regular flight from SF to NY, one day the competitor suddenly dropped the price, should AA match the price? Why?
      2. Now that the airline market demand is smaller than supply, what measures can AA take to improve the competitiveness?
       
      Answer Question
  6. Helpful (1)  

    Software Engineer Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at American Airlines (Dallas, TX).

    Interview

    College Interview. Recruiters came to campus. Got an interview a week later with one of the recruiters. I was later selected to interview on-site for more in person interviews. The interviews on-site consisted of 4 interviews, technical and behavioral. This was followed by an exam.

    I was flown to-from Dallas in the same day for the on-site interviews. Never heard a response. Had to email my initial recruiter to find out I was not selected for the position. No specific feedback given, just told I didn't get the job.

    Interview Questions

    • Name the three principles of object oriented design   1 Answer
  7. Helpful (1)  

    Financial Analyst Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at American Airlines in February 2015.

    Interview

    Received screening interview with HR basic questions about your resume. Then invited me to a phone interview with the hiring manager. The interview with the manager was ok. She had a lot of questions and they are really interested on what you know about excel. Also make sure you have scenarios prepared for challenge behavioral questions they ask I would recommend using the STAR approach. The manager was really discombobulated, I was totally lost.

    Interview Questions

    • How do you deal with an employee that is asking for money for a certain product?   Answer Question
  8.  

    Systems Administrator IV Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 1+ weekinterviewed at American Airlines (Phoenix, AZ) in April 2015.

    Interview

    I was contacted by a recruiting firm, who got me an interview with the company directly.. The Interview was a grilling which is what is to be expected.. lots of questions about IIS, Ports, and DNS. I believe I hit well on about 70/100 scale, considering you really dont know what you're gonna get as far questioning until you are in it.

    At the end I asked them if it was any reason they I would be unable to move forward with being hired, and they responded in saying they have already offered the job to 2 individuals. This made me feel as if why in the world would they make me come in and waste my time if you have already given the job away.

    Finally the recruiter for the position NEVER contacted me back. If i were you reading this, dont waste your time interviewing here..

    Interview Questions

  9. Helpful (1)  

    Flight Attendant Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 5+ weeksinterviewed at American Airlines in May 2015.

    Interview

    I applied and almost two months later heard back for a video interview. It was a little awkward for sure. They sent me a couple reminder emails because they only give you five days to complete it. Now I'm just waiting to hear back for a potential f2f I'm not quite sure how it went and they don't send you any confirmation after you finish the video either

    Interview Questions

    • Do you have any visible tattoos or piercings?   2 Answers
  10. Helpful (1)  

    Flight Attendant Interview

    Anonymous Employee in DFW, TX
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at American Airlines (DFW, TX).

    Interview

    It was a long time a go and the process has completely changed. Today you have a phone interview, then a video interview, then you are asked to go to DFW for group interviews, then one on one. If you pass all that, you have to pass a medical exam, finger prints, and I think that's it.

    Interview Questions

    • Why I wanted to become a flight attendant   1 Answer
  11. Helpful (7)  

    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 1 dayinterviewed at American Airlines.

    Interview

    It actually took a while before making it through the entire process. Upon applying, the send you an email requesting that you complete an online interview. They ask various questions pertaining to the job position you applied for. Make sure you dress professionally and ensure that your background is not distracting. After completing, it could take a while for them to review and get back with you, don't get discouraged (I did). They enventually sent me a follow email requesting that fill out some more information on my application and then......I waited...I waited, for about 4 months. I finally received an invitation email to arrange a flight to Dallas to complete a face to face on-site interview. It was scheduled for about a month and half out. When arriving, you take a shuttle to their training center. Very nice, might I add! It is the training center where if you offered employment, you will spend roughly 7 1/2 weeks. I must say that, althought I was rather nervous, the whole process was actually a lot of fun!! Met some really amazing people and a good time. The questions asked are not out of the usual and the recruiters were all pleasant and inviting! Waiting to hear back as to whether I will be considered for training, but all in all, it was a really good experience!

    Interview Questions

    • Nothing was too difficult. Please pay attention to instructions!! They will ask you to complete various tasks in the form of a game. Its all fun, but they are paying attention to if you have followed their instructions.   Answer Question

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