American Airlines Reservation Representative Interview Questions

Updated Oct 2, 2014
Updated Oct 2, 2014
3 Interview Reviews

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Reservation Representative Interview

Anonymous Interview Candidate in Miami, FL
Anonymous Interview Candidate in Miami, FL
Application Details

I applied online. The process took 3 weeksinterviewed at American Airlines in September 2014.

Interview Details

I applied online and received an invitation to a phone interview within a week. The phone interview was fast but thorough. The interview consisted of a phone interview, domestic code exam, and face to face interview if you passed the exam.

Interview Questions
  • What process have you performed to troubleshoot your computer?   Answer Question
No Offer
Positive Experience
Average Interview

Other Interview Reviews for American Airlines

  1.  

    Reservation Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Define quality customer service? What does customer service mean to you?

    No Offer
  2. 1 person found this helpful  

    Reservation Representative Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 3 weeksinterviewed at American Airlines in August 2012.

    Interview Details

    I applied online and received an email next day to complete Assessment completed that successfully then two days later received a phone call about the phone interview in september interview went well three weeks later received a rejection email

    Interview Questions
    • Please tell us about a situation when you had to deal with a irate customer and how you resolved it.   View Answer
    No Offer
    Average Interview

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