American Cancer Society
2.9 of 5 347 reviews
www.cancer.org Atlanta, GA 1000 to 5000 Employees

American Cancer Society Community Manager Interview Questions & Reviews

Updated Mar 20, 2014
All Interviews Received Offers

Getting the Interview 

85%
14%

Interview Experience 

57%
14%
28%

Interview Difficulty 

8 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Accepted Offer

Positive Experience

Easy Interview

Community Relationship Manager Interview

Anonymous Employee
Tacoma, WA

I applied online and the process took 2+ weeks - interviewed at American Cancer Society in June 2011.

Interview Details – Interviewed on two separate occasions for the same position, got it the second time. I was never contacted to let me know I did not get the job the first time. The management is very casual and made interviewing simple. Communication is not their strong suit if you won't benefit them.

Interview Question – What's your favorite ice cream?   Answer Question

Negotiation Details – They were not open to negotiation.

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1 person found this helpful

No Offer

Negative Experience

Average Interview

Relay for Life Specialist and Community Manager Interview

Anonymous Interview Candidate

I applied online and the process took 2 months - interviewed at American Cancer Society.

Interview Details – I have interview for four positions with ACS. All of the questions were situation (tell me about a time when...). I have yet to be offered a position. When I asked the Human Resource contact person what I was lacking, each time I am told that I interviewed very well, but the hiring manager chose a person who already lived in the area/community. But, that I should keep applying, as ACS is re-organizing and there will be many more opportunities available.

I have over ten years experience in public outreach experience, where most of the time I was the new person. I am incredibly acclimated to introducing myself to new people, understanding their perspectives and assisting them to reach their goals. All of which I have been able to share in my interviews by answering they situation questions.

If ACS is only interested in selecting candidates who already live in the area/community, please do not interview candidates who are interested in relocating. It only frustrates these candidates, who more than likely have been personally touched by cancer, believe in the ACS mission and/or who have a strong desire to drawn on their experiences to further ACS goals.

Interview Question – What did you do to prepare for this interview?   Answer Question

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Declined Offer

Neutral Experience

Average Interview

Community Manager-Income Interview

Anonymous Interview Candidate

I applied through other source and the process took 2 weeks - interviewed at American Cancer Society.

Interview Details – I had already fulfilled a temporary position before beginning the interview process for a full-time position. It is important to stress being a mentor for the volunteers and not strictly being the decision maker. Events such as the Relay For Life fundraisers are volunteer driven by committees. Questions included how I would handle a difficult/headstrong volunteer who may try to use his/her "years of experience" to push his/her weight in the decision making process. Questions also consisted of how I would ensure fundraising goals were met and ideas I had to offer.

Interview Question – In both interviews I have had for ACS, I have been told that ACS is a non-smoking environment and whether or not this would be a problem for me. As a non-smoker it is not an issue, but this is something to consider as it is not allowed on their property.   Answer Question

Reason for Declining – I knew I would be relocating inside of a 2 year time frame and was told the position would ideally be best for someone who could commit to a 2 year season.

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No Offer

Positive Experience

Average Interview

Community Relationship Manager Interview

Community Relationship Manager
Phoenix, AZ

I applied online and the process took 2+ weeks - interviewed at American Cancer Society in March 2013.

Interview Details – I applied online and within 24 hours received an automated email requesting I participate in an online questionaire (test). It consisted of presenting a series of situations and options as to how you would handle each situation. Within the next 24 hours I received an email requesting to set up a time for a phone interview. I felt very comfortable in my conversation with the recruiter, though many of the questions were directly taken from the online questionaire. In less than 5 days I received a phone call asking to set up a face-to-face interview in my local ACS office. I met with 2 hiring managers and had very positive conversations. Basic professional background inquiries, further explanation of the position, and questions regarding my desire to work for ACS. Within 5 days I received another phone call asking to set up a second face-to-face interview. I met with 2 different hiring managers and, again, felt like the conversation was very positive. I did ask specifics regarding the work/life balance and was flat out told there is no balance. That the CRM position is essentially on-call 24/7 and at the mercy of the volunteers and coordinators. I was, however, reassured that ACS does hire from within and if I were to excel in the CRM position and strive for growth within the organization the potential does exist. So my third interview was yesterday, and now I'm just waiting to see what the next step will be. (Hopefully an offer.)

Interview Question – Would you describe your management style as ask for permission or beg for forgiveness?   Answer Question

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1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Community Mission Manager Interview

Anonymous Employee
Cedar Knolls, NJ

I applied online - interviewed at American Cancer Society in March 2010.

Interview Details – Hiring and interview process was to be expected. Standard questions with a group interview. Not enough details on actual job duties and expectations or the amount of people one would report to.

Negotiation Details – Basic-here's what we offer, here's what I will accept, let's meet in the middle.

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1 person found this helpful

No Offer

Negative Experience

Easy Interview

Community Manager- Distinguished Events Interview

Anonymous Interview Candidate
Corpus Christi, TX

I applied online and the process took 2 weeks - interviewed at American Cancer Society in March 2012.

Interview Details – I first applied online and recieved a robo-email telling me they were moving forward with someone else just a few days later. Then, a few weeks later, I got a call from the regional office representative, asking to set up an in-person interview. The interview was easy enough and pretty short. (45 min) They kept me in the waiting area for 20 min. I wasn't sure I really wanted to take the pay cut for the job, and perhaps they sensed that because I didn't ask as many questions as I would have typically. Less than 4 hours after my interview, they called and asked to set up a second interview. The day they asked me to come in was not possible for me, but I let them know I had openings the rest of the week. She told me she would call back and set something up once she got a handle on everyone's schedule. Instead, I recieved a call from her a week after my first interview, telling me they had hired for the spot. I thought it was incredibly unprofessional to reach out to someone for a second interview, have only a 2-day notice for what day you wanted it to be held and have no flexibility for that, and then not follow through.

Interview Questions

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2 people found this helpful

No Offer

Positive Experience

Average Interview

Community Relationship Manager Interview

Community Relationship Manager

The process took 4+ weeks - interviewed at American Cancer Society in September 2011.

Interview Details – I was contacted by the national ACS recruitment team to be a part of the pre-screening process for this position after applying to other similar positions. This consisted of completing a questionnaire, which was a written document asking for a modified/expanded resume as well as answers to a couple of short answer personality questions. After submitting this document via e-mail, I was contacted 2 weeks later via phone. I had a brief (20 minutes) screening phone interview with an assistant to the hiring manager to expand on my written application as well as to clarify the job description; this was very casual. 9 days later, I heard back from the same assistant to schedule an in-person interview. The interviews were all taking place on the same day (4 days after hearing from the assistant). The interview itself was comfortable, but certainly professional. About half of the questions were general personality questions, while the other half were specific to actions I would take as a CRM. There were three hiring managers present, since the position available was flexible in location. The interview lasted about 30 minutes. I heard back from one of the hiring managers via phone one week later letting me know that they had not chosen me for the position. There was no background check or reference check throughout my process; I assume that these are done after an individual is chosen for the position. My biggest piece of advice when applying to ACS is to be patient; decisions seemed to take a long time, and I had to wait at least 1 week between each stage of the interview process.

Interview Questions

  • In a fast paced fundraising environment, how do you stay motivated and organized?   Answer Question
  • When given a fundraising goal and an assigned district, what would be your first 3 action steps in recruiting event participants, volunteers, and donors?   Answer Question
  • When given a fundraising goal and an assigned district, what would be your first 3 action steps in recruiting event participants, volunteers, and donors?   Answer Question
  • What is your favorite and least favorite part about giving public presentations? Tell us about a time when you had to prepare a presentation for a very specific audience.   Answer Question
  • What type of supervisor do you work best with?   Answer Question

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1 person found this helpful

No Offer

Positive Experience

Average Interview

Community Manager Interview

Community Manager

I applied online and the process took 3 weeks - interviewed at American Cancer Society in May 2010.

Interview Details – Initial interview consisted of 1:1. The 2nd interview was a group/panel interview of 3. The interview process was over a period of 3 weeks.

Interview Question – If someone told you that their company does not pay for mammograms and they do not have the money to pay for one, what would you say to them?   Answer Question

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