American Express Interview Questions

Updated Aug 31, 2015
311 Interview Reviews

Interview Experience

Interview Experience

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311 Candidate Interview Reviews Back to all Interviews

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  1.  

    Technical Project Manager Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a staffing agency. The process took 6 days. I interviewed at American Express (Phoenix, AZ) in August 2015.

    Interview

    Two rounds of interview. Manager and Director. Interview was technically very hard. More focus on Agile process. Very deep on Java technical. Total process took 1.5 hours. Director questions were more on Quality and processes.

    Interview Questions

    • How do you motivate teams in agile process ? What methods have you used for estimation ? What tools have you used from general tracking and agile projects ? How do you track progress ?   Answer Question
  2.  

    Program Manager Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at American Express (Phoenix, AZ) in August 2015.

    Interview

    Phone and face to face interview. The interviewer gave an indepth review of what was expected for the job. She detailed the activities, timelines and expectations. The over-arching structure of the departments was also discussed.

    Interview Questions

    • Question was what do you feel was your most significant contribution.   1 Answer
    • Another questions - what was the work done at my last American Express assignment.   1 Answer
    • The interviewer was personable and asked about my background without going out of the bounds of the HR   1 Answer
  3.  

    Business Analyst Interview

    Anonymous Employee in New York, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at American Express (New York, NY) in August 2015.

    Interview

    You setup an online profile through their website. Review and submit for potential job opportunities. If the system selects you as a job match, a talent recruiter contacts you to setup initial phone interview. If you pass that level of the process, then 1:1 personal interviews and group interviews are scheduled. If you pass that level, then a preliminary offer is given and a background check is performed

    Interview Questions

    • How would you handle resistance by a member of senior leadership to a decision made for process change?   Answer Question
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  5.  

    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 4 days. I interviewed at American Express in August 2015.

    Interview

    Very disappointed. After a nerve racking vídeo interview. 15+ years of experience. I received the dreaded email. I did not get the position. I was notified in less that 24hrs. No feedback. So not very helpful ..

    Interview Questions

  6. Helpful (2)  

    Director Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at American Express.

    Interview

    I was contacted by the recruiter and was told she wanted to consider me for two positions. She was going to talk to the hiring team to see which one was the best fit. She NEVER got back to me and I followed up twice. I was excited and then annoyed at the rudeness.

    Interview Questions

    • Actually it was about money which I think is a horrible way to start an interview.   Answer Question
  7.  

    Lead Developer Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at American Express in July 2015.

    Interview

    Initially went through Hirevew interview which is an online based multiple choice screening test. After a whopping month and half long long wait, I received a call from Recruiter for my first round of telephonic interview. A week later second round of interview. And now its 3rd week.. No feedback nor any kind of notification from HR yet. Dropped an email to HR but so far no response. Still waiting. This hanging in air really kills.

    Interview Questions

    • Mostly technical questions.. and couple of case studies.   Answer Question
  8.  

    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at American Express in July 2015.

    Interview

    Applied online and had HireVue video interview (just me talking to webcam and answering preset questions on the screen. This was awkward for me, as I've never done an interview this way, but not bad. Approximately one week later I had phone interview with recruiter. He said I was an excellent candidate and forwarded my information to the hiring manager and another senior employee who scheduled a video interview for the next day. It was 1 hour long and typical behavioral based questions. It wasn't easy - they want VERY specific cases, not generalities so be prepared! Also had to have 3 questions about American Express to ask at the end. I was told I would hear back within 4 days (my video interview was on a Friday, so by the following Tuesday). It's been over a week and I've heard nothing yet. I'm told this is a good sign, as I would have gotten an email rejection had they not wanted to hire me. So I'm hopeful that an offer is in the works.

    Interview Questions

    • Tell us about a time you had to deal with an irate customer. How did you handle it and what was the outcome?   Answer Question
  9.  

    Customer Care Representative Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at American Express (Phoenix, AZ) in July 2015.

    Interview

    Applied online, took a couple days, did a video interview then waited a few more days for a phone interview. Waited about a week or so to get an answer. The hiring process is pretty tedious and they take a while to get back to you since there are so many other candidates

    Interview Questions

  10.  

    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at American Express.

    Interview

    Initial phone screening from American Express recruiter who asked for my background. Future interviews may include panel interviews. Recruiter will also compare my profile to other positions she has to determine if there is a good fit.

    Interview Questions

  11.  

    TPF Developer Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at American Express (Phoenix, AZ) in June 2015.

    Interview

    Competency based interview questions. This type of interview style is increasingly popular and many online and published articles may be found to understand and prepare for a competency based interview. They have either two or three interviewers in the process, and the hiring manager does not participate in the competency based interview, they use peers and team members for this part of the process.

    Interview Questions

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