American Express

  www.americanexpress.com
Work in HR? Unlock Free Profile

American Express Interview Questions & Reviews

Updated Jul 6, 2014

Getting an Interview  

63%
10%
10%

Interview Experience  

35%
33%
31%

Interview Difficulty  

Average Difficulty
203 candidate interviews Back to all interview questions
Relevance Date Difficulty
in
1 person found this helpful

No Offer

Negative Experience

Very Difficult Interview

Management Interview

Management
Phoenix, AZ

I applied online - interviewed at American Express in May 2014.

Interview Details – Recruiter, then hiring staff internally. Then you may interview with your potential peers, then leader then business leader. Then they ask you 3-4 competency based questions. They move you to the next level if you do well. If you don't, you receive a decline letter.

Interview Question – Tell me about a time when you failed at your job.   Answer Question


No Offer

Negative Experience

Difficult Interview

HOME BASED SERVICE - Customer Care Professional Interview

HOME BASED SERVICE - Customer Care Professional
Orlando, FL

I applied through other source and the process took 1+ week - interviewed at American Express in June 2014.

Interview Details – The application is pretty simple as well as the assessment. Although the assessment can be a little bit intimidating. Once you have taken it, they don't tell you right away if you failed it. either you get an email the next day that you were not considered for the position, or you will receive a email/call to set up a possible interview.

Interview Question – one of the most difficult questions asked, or at least so I thought was, "tell me a time when you have a difficult manager and what you did"? Really, I was prepared for all types of types of question even practiced the Star method of answering and I choked.   View Answer


1 person found this helpful

No Offer

Negative Experience

Difficult Interview

Team Leader Interview

Team Leader

I applied online and the process took 3 weeks - interviewed at American Express in June 2014.

Interview Details – Was given 6 comptency questions to anwer. Was told that if this position was not right for me, the director-who was interviewing me-would work with me to find a position that was suitable. This was a lie. I asked to take her up on her offer-no response.

Interview Question – None-however-they asked two different questions regarding how do you develop your staff.   View Answer


1 person found this helpful

No Offer

Negative Experience

Average Interview

Client Manager Interview

Client Manager
Washington, DC

I applied online and the process took 3 months - interviewed at American Express in May 2014.

Interview Details – First: totally automated online video interview where I read questions off the screen with time clock and answered into a web cam. Second: phone interview with a Director who wasnt even the right one. Third a 10 min. sale presentation was expected with almost no data. I withdrew myself.


1 person found this helpful

No Offer

Neutral Experience

Easy Interview

Senior Manager Interview

Senior Manager
New York, NY

I applied online and the process took 4 weeks - interviewed at American Express in February 2014.

Interview Details – I applied online and the recruiter contacted me after a week or so. I was scheduled for an onsite interview to meet the VP and Director. I wasn't comfortable with the interview with the VP right from the start. He never introduced his role, his team, where the position fit in the org chart. I answered all his questions but I was confused through out the process. Every time I asked him whether this is what the newly hired person would do, he responded by saying that they have a person for this. So, I was left very confused. The interview with the director was a little better off. I ensured I asked him more about the position, what they want, and where does the role fit in the overall scheme of things. The first interviewer never mentioned all this and asked me how I would contribute to the team.

Culture wise the company seems good. Laid back and not very demanding. It seemed that they treat their employees well

Interview Question – The first question - how would you contribute to the position. As I didn't have a telephone interview and this was the first time I was speaking with the hiring leaders, I had no idea what they want, why are they hiring. The job description was very vague - a list of tasks that perhaps even an intern could perform   Answer Question


No Offer

Neutral Experience

Average Interview

Marketing Intern Interview

Marketing Intern

I applied through college or university and the process took 3 weeks - interviewed at American Express.

Interview Details – Applied through on-campus recruitment center and was notified of an interview request at the specified interview-request date.

Interview Question – Tell me about a time you failed.   Answer Question


No Offer

Negative Experience

Average Interview

Global Business Consulting Interview

Global Business Consulting
La Mesa, CA

I applied through a recruiter and the process took 4 weeks - interviewed at American Express in April 2014.

Interview Details – Somewhat canned - very routine questions - the interviewers were not engaging.

Interview Question – Typical question - what have you done that's good and bad   Answer Question


1 person found this helpful

No Offer

Positive Experience

Difficult Interview

Manager/Entry Level Interview

Manager/Entry Level

I applied through college or university and the process took 4+ weeks - interviewed at American Express.

Interview Details – applied through university. had 2 phone interviews. last round in office with 4 people, 4 hours

Interview Question – what we should consider if we want to hire you   View Answer


No Offer

Neutral Experience

Average Interview

Accounting Manager Interview

Accounting Manager
Salt Lake City, UT

I applied online and interviewed at American Express.

Interview Details – The process took several weeks. First interview was over the phone with the HR recruiter. Second interview was in person. Took about an hour.

Interview Question – A few situational based questions. They asked why I wanted to work for them.   Answer Question


No Offer

Neutral Experience

Business Development Interview

Business Development

I applied online and the process took 2 weeks - interviewed at American Express.

Interview Details – The process happened fast. The recruiter called me one day and two days later I had a phone interview with the hiring manager. The call was an hour and he asked questions based on my experience and how it fit in with his team. Two weeks Later I received an email saying they are not moving forward with my application. I was surprised he did not give me a live interview.

Interview Question – How I would handle a deal when it is the highest proposal?   Answer Question

Worked for American Express? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.