American Express
3.6 of 5 1,586 reviews
www.americanexpress.com New York, NY 5000+ Employees

American Express Interview Questions & Reviews

Updated Apr 2, 2014

Getting the Interview 

65%
10%
9%

Interview Experience 

36%
33%
29%

Interview Difficulty 

191 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Neutral Experience

Average Interview

Accounting Manager Interview

Anonymous Interview Candidate
Salt Lake City, UT

I applied online and interviewed at American Express.

Interview Details – The process took several weeks. First interview was over the phone with the HR recruiter. Second interview was in person. Took about an hour.

Interview Question – A few situational based questions. They asked why I wanted to work for them.   Answer Question

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No Offer

Neutral Experience

Business Development Interview

Anonymous Interview Candidate

I applied online and the process took 2 weeks - interviewed at American Express.

Interview Details – The process happened fast. The recruiter called me one day and two days later I had a phone interview with the hiring manager. The call was an hour and he asked questions based on my experience and how it fit in with his team. Two weeks Later I received an email saying they are not moving forward with my application. I was surprised he did not give me a live interview.

Interview Question – How I would handle a deal when it is the highest proposal?   Answer Question

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Neutral Experience

Average Interview

Senior Financial Analyst Interview

Senior Financial Analyst

I applied online - interviewed at American Express in February 2014.

Interview Details – I had an initial phone interview with an HR contact. There were so many moments of awkward silence after my responses that I tried to cut, but after a while it was out of control. I followed up our conversation with a thank you e-mail, and was expecting to hear back from her. However, after 2 weeks I still had not heard anything, so I reached out with an e-mail asking if there was any update on my status as a candidate. After over a week there has still be no response. In my opinion this is just unprofessional, and I would have appreciated even a system-generated e-mail stating that they were no longer going to pursue me as a candidate.

Interview Question – What is the biggest challenge you've faced with doing your current job?   Answer Question

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2 people found this helpful

No Offer

Positive Experience

Easy Interview

Digital Commerce Intern Interview

Anonymous Interview Candidate
New York, NY

I applied online and the process took 2 weeks - interviewed at American Express in February 2014.

Interview Details – First had two phone interviews, each lasting roughly a half hour. Mostly behavioral - ex. "What was a time you overcame a difficult situation to obtain a result?" and the like. Relatively easy stuff.

Next was in person interview at their office in NYC. Met with two managers, both for a half hour, then had a half hour break between and talked with their "ambassadors", or recent hires. Overall a pretty nice experience.

Interview Question – Tell me a time you took a risk to do what you thought was right.   Answer Question

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No Offer

Neutral Experience

Average Interview

Risk Management Summer Analyst Interview

Anonymous Interview Candidate
New York, NY

I applied through college or university and the process took 1 week - interviewed at American Express in January 2014.

Interview Details – On campus, two 45 minutes interviews. No break. Informed by email. First asked to tell about myself, then a lot of behavior questions like leadership, group teamwork. And technical question like how to expand business in emerging market. Then a lot of description about the structure of their department.

Interview Question – Technical Question   Answer Question

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2 people found this helpful

No Offer

Negative Experience

Difficult Interview

641e4470@opayq.com Interview

Anonymous Interview Candidate
Phoenix, AZ

I applied online and the process took 4 days - interviewed at American Express in February 2014.

Interview Details – I submitted a resume and had to go through a 1 hour questionnaire online before receiving my first call. My first call was to set up my initial interview which was scheduled for the following day. The interview went great and I was asked to interview the following day with the hiring manager. That interview was much different, questions were harder and the interviewer was "harsh". It made me very nervous.

Interview Question – When answering the questions, make sure you're precise and to the point, don't get too wordy. Set up the situation, what you did to resolve the issue and its outcome.   Answer Question

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No Offer

Neutral Experience

Difficult Interview

Data Analyst Interview

Anonymous Interview Candidate

I applied in-person and the process took 3 weeks - interviewed at American Express in November 2013.

Interview Details – Pre-interview at a conference followed by a phone interview.

Interview Question – Tell me about AdaBoost and Random Forests.   Answer Question

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No Offer

Positive Experience

Average Interview

Internal Controls Analyst Interview

Anonymous Interview Candidate
West Valley City, UT

I applied online and the process took 3 months - interviewed at American Express.

Interview Details – 3 interviews with multiple people at each time. Questions focused on risk analysis, communication skills with upper management, past initiation of internal controls, team skills...

Interview Question – Give examples of project management skills internal controls initiated, how solved difficult situation, time management skills...   Answer Question

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No Offer

Neutral Experience

Finance Internship Interview

Anonymous Interview Candidate

Interviewed at American Express

Interview Details – I was contacted by a recruiter who informed me that I had been selected to participate in the first round interview process. The first round consisted of two 30 minute phone interviews which were both very casual and very relaxed. Focused on mostly behavioral and 1 situational question and wanted to know if I knew the basics of the American Express's business.

Interview Question – What are American Express' main revenue drivers? Walk me through how American Express obtains it's net income. What was a time where you had to make a tough decision, were there any trade offs?   Answer Question

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No Offer

Positive Experience

Average Interview

Graduate Risk Management Internship Interview

Anonymous Interview Candidate

I applied online and the process took 1+ week - interviewed at American Express in February 2014.

Interview Details – Initial two 30 minute interview with two team members! Very polite and nice! Basically behavioral and some what would you do questions!

A HR member calls you to notify you of whether you are selected for the next phase or not. They call you to even let you know that they have decided to not continue with your application which is nice but also gets your hopes up!

Interview Question – Tell me about a time when you used a cutting edge technology and convinced others to use it!   Answer Question

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