American Express Interview Questions

Updated Oct 19, 2014
Updated Oct 19, 2014
222 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Software Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at American Express.

    Interview Details

    Started at the career fair, Then had an on campus interview. This was half behavioral and half technical. After this you get moved onto a phone interview round. This round is also half behavioral and half technical, though the technical questions become more abstract. Overall, not too bad, the people that recruited me seemed to have freedom to move around in the company and to advance, so it seems that the company is structured nicely.

    Interview Questions
    • How would you go about setting up a mobile application to tell the user when he/she is in range of a food place he/she likes?   Answer Question
    No Offer
  2.  

    Risk Management Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at American Express.

    Interview Details

    Two 45 minute on campus interview, several behavior questions and cases questions, and introduction to the structure of the whole team. One week later received rejection. Interviewers were very friendly.

    Interview Questions
    • If expand our business into other country, what should be do?   Answer Question
    No Offer
  3.  

    Software Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at American Express in October 2014.

    Interview Details

    Met with AMEX at a college career fair and had a great first impression. Everyone seemed really passionate and enthusiastic about the company. The process took about 2 weeks to get an interview from the career fair. People kept telling me that I would not need any technical skills for the job or interview and that they would teach me on the job.

    The interview was suicide for a person who hasn't taken high level math and Java courses. Asked me to write code, solve math problems, and problem solve for various situations. There were behavioral questions, but mostly technical. Interviewers were very friendly and encouraging and I heard back from the interview 9 days later.

    Interview Questions
    • Write the code for a program to find the maximum value and a value greater than or equal to the minimum value.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
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  5. 2 people found this helpful  

    HOME BASED SERVICE - Customer Care Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a dayinterviewed at American Express.

    Interview Details

    I applied online. I got a response the next day that they weren't interested. Likely based on the fact this would have been my first at home customer servicing positions.

    Interview Questions
    • You will need to explain an instance where you have worked in a similar capacity.   View Answer
    No Offer
    Neutral Experience
    Average Interview
  6. 1 person found this helpful  

    Work From Home Customer Care Interview

    Anonymous Interview Candidate in Albuquerque, NM
    Anonymous Interview Candidate in Albuquerque, NM
    Application Details

    I applied online. The process took 3 weeksinterviewed at American Express in September 2014.

    Interview Details

    Applied online. Received response approximately one week later for initial interview via webcam thru Hirevue. Approximately two weeks later received a phone call to set up second interview the following day. Completed second interview and was told would receive email or phone call for third interview. Received rejection letter stating I had not made it to the job offer portion of the process. Interview with webcam basic questions, however the interview with live person was very thorough. They state up front there is a background check that goes back to the age of 18 and a drug test. I stated that would not be a problem.

    Interview Questions
    • Standard STAR method questions. You definitely need to have your A game on and be prepared and be specific. In hindsight, I can see where I could have done a little better.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7.  

    HOME BASED SERVICE - Customer Care Professional Interview

    Anonymous Interview Candidate in Ocean Springs, MS
    Anonymous Interview Candidate in Ocean Springs, MS
    Application Details

    I applied online. The process took 3 weeksinterviewed at American Express in September 2014.

    Interview Details

    I filled out the application on the American Express Careers website and attached my resume. From that I was contacted for an interview. The interview was done as a recorded interview with the video camera being utilized. I do feel that the recorded interview process was a bit awkward and impersonal. I would have preferred to have spoken with a "real" person. It felt a bit like making one of those dating site videos instead of a job interview. And with no interaction with another person, I don't feel it gave your true abilities a chance to shine through.

    Interview Questions
    • All of the questions were pretty standard and straightforward interview questions.   View Answer
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Marketing Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Went through a series of phone screenings and then came in for an in person interview. I met with three different people and had three separate 30 minute interviews with each of them.

    Interview Questions
    No Offer
  9. 1 person found this helpful  

    Director Global Merchant Insights & B2B New Product Development Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at American Express.

    Interview Details

    Very professional HR Recruiter & hiring Manager who asked good questions by phone. Recruiter felt my background fit the job description perfectly but was concerned that the salary was lower than my previous employer. The hiring manager interviewed me by phone as well, and did not move me to the next round as there were other candidates "more aligned to the role", although she provided very positive feedback on being "thoroughly impressed" by my background and my "fantastic energy". I received timely feedback from the recruiter, which allowed me to pursue other opportunities. I had the impression that the hiring manager may already have had a candidate in mind for the role.

    No Offer
    Positive Experience
    Average Interview
  10.  

    Customer Care Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at American Express in August 2014.

    Interview Details

    Applied online and then did an assessments which are very relevant to the job.. Once you finish the assessment you will be contacted by a recruiter who will send you the information as to do a web interview. . They'll ask you competency based questions, in a "STAR" method. So, they're looking for a situation, that has a beginning, middle and end. Google "Star method" and this will help you out. It was easy.

    Interview Questions
    • Describe a time when you helped a customer and its outcome.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11.  

    Senior Analyst, Campaign Management Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 3 weeksinterviewed at American Express in August 2014.

    Interview Details

    A recruiter reached out to me via email after I applied online to schedule a phone interview. Phone interview was about 20-30 minutes long with general questions asked and background information given about the role. The usual "you seem great, I'm going to give your resume to the hiring manager and if interested in setting up a face-to-face, we'll reach back out later on this week." Very pleasant. I received an email from the recruiter a few days later to schedule a face-to-face interview. Met with the whole six-member team each with 30 minute interviews from 9a - 12 noon. Everything went really well. General questions were asked. No case questions. Unfortunately, they went with someone who had an extra year of experience over on me.

    No Offer
    Positive Experience
    Average Interview

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