American Express
3.6 of 5 1,745 reviews
www.americanexpress.com New York, NY 5000+ Employees

American Express Interview Questions & Reviews

Updated Jul 9, 2014
All Interviews Received Offers

Getting the Interview 

44%
18%
14%

Interview Experience 

77%
13%
9%

Interview Difficulty 

Average Difficulty
294 candidate interviews Back to all interview questions
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Accepted Offer

Neutral Experience

Consultant/Platform Development Interview

Consultant/Platform Development

I applied through a recruiter and interviewed at American Express.

Interview Details – Phone, 2 face to face interviews. Tough interviews. People are digging deeper in to your skills set and experience. Hiring manager takes the call. The process took no more than a week. Decision was made within 24 hrs of the interview.

Interview Question – Process related question.   Answer Question

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Accepted Offer

Neutral Experience

Average Interview

Senior Manager Interview

Senior Manager
New York, NY

I applied through an employee referral and the process took 6+ weeks - interviewed at American Express in March 2011.

Interview Details – The process was long and involved. 5 interviews total: HR screening, hiring manager interview, interview by one of hiring manager's direct reports, interview with a subordinate, and a final HR screening. All were behavioral questions. I was not presented with a case and did not have to show any analytical skills.

Interview Question – How do you get a senior leader to buy into your idea when they display resistance initially?   Answer Question

Negotiation Details – Hiring leaders was not willing to negotiate salary

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Accepted Offer

Positive Experience

Average Interview

Technologies Vendor Specialist Interview

Technologies Vendor Specialist
Phoenix, AZ

I applied online and the process took 3 weeks - interviewed at American Express in June 2013.

Interview Details – The process was pretty quick and painless. I had a brief phone screen with HR to ensure that my salary requirements were within range and then they scheduled a phone interview with the hiring manager. My phone interview was pretty basic, covered skills and what the job would entail. They then had me come in for a face-to-face interview where I spoke with the Director and VP.

Interview Question – It honestly was a very easy interview process and I got the job so I don't know how to answer this...   Answer Question

Negotiation Details – I asked for a higher salary and they said they would have to take that back through HR and the VP and it would most likely put me out of the running so I accepted the initial offer (which was still about a 9% increase from my previous salary).

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Accepted Offer

Positive Experience

Average Interview

Software Engineer Interview

Software Engineer
Phoenix, AZ

I applied online and the process took 4+ weeks - interviewed at American Express in January 2014.

Interview Details – It was a 3 step process. 1. An initial screening over phone the which is very easy. Simple questions like what is the difference between Java and Javascript. 2. Next after 2-3 weeks they took a technical interview over the phone on topics like OOPs concept, multithreading, memory management etc. You will be asked to do the coding on screen share. 3. After 2 days I was called for an on-site interview. This had 2 rounds, one was behavioural round such as what would you want to be 5 years down the line, what are the qualities you look for in a leader etc. The next round consisted of an estimation question and a root cause analysis where you have find the solution by asking questions to the interviewer.

Interview Question – Nothing was difficult. They are very helpful and will help you solve the problem.   View Answers (3)

Negotiation Details – gave me what I asked for

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Accepted Offer

Neutral Experience

Customer Care Professional Interview

Customer Care Professional

Interviewed at American Express

Interview Details – phone interview followed up by face to face Describe a time when you had to go above and beyond? Describe a time when you had a very difficult client? Answer Question
Why do you want to work for American Express? ical

Interview Question – typical star questions   Answer Question

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Positive Experience

Average Interview

Manager Technical Operations Interview

Manager Technical Operations
Phoenix, AZ

I applied online and the process took 1+ week - interviewed at American Express in October 2010.

Interview Details – Compentency based questions for situational experiences, as well as specific role and responsibility technical questions - relate past work with expected roles and responsibilities including personal career plans within 5 years

Interview Question – Technical questions where one lacks experience and/or situational questions not encountered before   Answer Question

Negotiation Details – No negotiation - made offer with dollar amount that was within the pay scale structure based on experience and perceived skill sets - a question of accept or decline

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Accepted Offer

Positive Experience

Average Interview

Corporate Account Administrator Interview

Corporate Account Administrator

I applied online and the process took a day - interviewed at American Express in January 2010.

Interview Details – The prospective employee will be interviewed in front of other applicants and the hiring staff. It is designed to be stressful, however, it you're not intimidated by crowds or thinking on your feet, you'll do wonderful.

Interview Question – Because it was such a fast paced interview process, I can not remember specfic questions.   Answer Question

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Positive Experience

Average Interview

Risk Management Representative Interview

Risk Management Representative
Fort Lauderdale, FL

I applied online and the process took 4+ weeks - interviewed at American Express in May 2010.

Interview Details – Its a 4 step process, you will have multiple interviews, including one with role play. be prepared to answer questions on how to do your job. its best to review the companies website for what they look for in a candidate to answer correctly.

Interview Question – Typical collection interview where you need to show empathy and still get paid   Answer Question

Negotiation Details – there isnt any all classes start at the same amount to train unless your already an employee and switching division

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Accepted Offer

Neutral Experience

Easy Interview

Senior Travel Consultant Interview

Senior Travel Consultant
Phoenix, AZ

I applied online and the process took 1+ week - interviewed at American Express in January 2012.

Interview Details – HR will contact you and a manager will interview you. After that they will send email of employment procedures and background check. If you pass everything they will tell you to your location.

Interview Question – Will give you personality questions and travel industry quiz.   Answer Question

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Accepted Offer

Neutral Experience

Average Interview

Associate Interview

Associate

I applied through a recruiter and the process took 2+ weeks - interviewed at American Express.

Interview Details – Good process, two interview rounds, quick offer, was able to receive a little higher than initial offer after negotiations, background check completed fast, official documentation received quickly as well, would recommend

Interview Question – Why leaving current employer   Answer Question

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