American Express Analyst Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Financial Analyst (25)
- Customer Care Professional (17)
- Senior Manager (16)
- Analyst (13)
- Customer Service Representative (12)
- Marketing Analyst (12)
- Business Analyst (11)
- Customer Care Representative (10)
- Director (10)
- Project Manager (9)
- Marketing (8)
- Finance Manager (8)
- Marketing Manager (7)
- Intern (7)
- Marketing Intern (6)
- Senior Marketing Manager (6)
- Manager (6)
- Team Leader (5)
- Senior Software Engineer (4)
- Business Development (4)
- Software Engineer (4)
- Programmer Analyst (4)
- Senior Analyst (4)
- Business Systems Analyst (4)
- Home Based Customer Care Professional (3)
- HOME BASED SERVICE - Customer Care Professional (3)
- Vice President (3)
- Marketing Director (3)
- Human Resources Manager (3)
- Credit Analyst (3)
Financial Analyst Interview (Neutral Experience; Average Interview)
I applied online and the process took 2+ weeks - interviewed at American Express.
Interview Details – First was contacted by HR for a phone interview. Then followed by an interview with the hiring manager. The second interview was with the director and VP.
Interview Question – They asked if I had any hobbies. View Answer
Business Analyst Interview (Neutral Experience; Easy Interview)
I applied through a recruiter - interviewed at American Express in July 2013.
Interview Details – Wired! They interviewed me for a position they already filled. I was asked by a recruiter to apply for a new business analyst role, after two months they suddenly made an appearance with a phone scree and a show onsite for the job which had been filled previous week. I am surprised at AMEX culture.
Marketing Analyst Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 1+ week - interviewed at American Express in May 2013.
Interview Details – A recruiter contacted me about the position scheduled a phone interview with AmEx manager within two days of conversation. The phone interview consisted of questions about my background and familiarity with American Express. After the phone interview concluded, I was contacted by the recruiter for an in person interview with two other marketing managers. I was questioned about my background, interest in American Express and previous marketing experience.
Interview Question – Why are you here? Answer Question
Project Analyst Interview (Neutral Experience; Difficult Interview)
I applied in-person and the process took 1+ week - interviewed at American Express.
Interview Details – Third party reviews submissions and they have to find all qualifications...really annoying when you have been developing for the role but don't have each item exactly. Third party recruiter phone interview, then hiring manager interview full of "Tell me about a time" questions. Hear back pretty quick.
Interview Question – Some "tell me about a time" questions are too specific. Answer Question
Negotiation Details – No negotiation
Very Easy Interview
Analyst - US Banking, Affiliate Agreement Validation Interview (Negative Experience; Very Easy Interview)
I applied online and the process took 5 days - interviewed at American Express in March 2013.
Interview Details – The interview process was pretty straight forward. I applied online, and received an email from the AXP Recruiter two days later stating that they had 'received [my] application for this role and were impressed with [my] background,' and that they 'would like to schedule a 30 minute phone-screen to discuss this opportunity with [me].'
I replied with back to the email confirming the day & time and received an email shortly thereafter to schedule the time on my calendar.
Interview Question – No unexpected or difficult questions. The biggest hurdle was getting past the recruiter's robot -like personality. He asked me to tell him what I was doing in my current role, what my salary expectations were for the role, and if I had any other questions. Answer Question
Very Difficult Interview
Municipal Bond Analyst Interview (Negative Experience; Very Difficult Interview)
I applied online and the process took 4 weeks - interviewed at American Express in March 2013.
Interview Details – The reason for my post here is to publicly state my strong suspicion that a certain department at AmEx is using job candidates to do uncompensated work for them under the disguise of testing them. I was assigned a three-day research project on issues that have a current importance and value, then heard nothing more from AmEx and the job opening was posted again.
I'm a municipal bond credit analyst, and the majority of my work consists of writing ratings opinions on bonds, similar to S&P and Moody's reports. The job opening required precisely this. I interviewed with a bond analyst who said that he was overwhelmed with work and had needed someone to help him for a long time already. I also interviewed with some kind of administrative manager of the department who did not know anything about the technical side of the work. The interview went smoothly, and I was told that there is nothing in my experience or skills that falls short of the job requirements.
Some time later I received a request to do a research project, allegedly as a test of my writing. At the interview before, I had already brought about 20 recent report samples, and offered my former manager's reference to confirm the authenticity of my work. Despite this, they now said that they needed 2 new reports on specific bonds of their choice. I did the research and delivered the reports. New credit research is something that is objectively valuable, with a value (conservatively) of at least $100 per report.
I immediately received a short email saying I will not be considered for employment and nothing else. My request for feedback was refused. The same day an identical job posting was published on the AmEx website: "Mgr-Risk & Information Management Job – New York, NY, US".
From all the facts it is possible to reasonably surmise that they are using job candidates to help them with their large burden of work. The fact that the position was immediately reposted meant that they did not refuse me as a result of finding a better candidate. They told me I satisfied the job requirements, that they had an urgent need for help with their work burden, and refused to give any feedback on my reports. Either they discovered something about me that they discriminate against and can't say it, or they are illegally using people to do their work for free.
I hope that anyone applying to this position will carefully consider all the above before spending days doing work for them.
Interview Question – A 3-day research project was assigned, writing ratings opinions on the credit condition of certain municipal bonds. View Answer
Financial Analyst Interview (Neutral Experience)
I applied online and the process took 5 weeks - interviewed at American Express.
Interview Details – The first time they called was to set up a phone interview a week later. The interview was about a half hour. After that, i waited on a scheduler, they set up an in person interview. Once there I met with the finance manager and team manager. They asked very few questions, more compliance questions.
Interview Question – They asked if I knew what an accrual was. It was so unexpected and considering it is the most common thing it threw me off. Answer Question
Marketing Analyst Interview (Neutral Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at American Express in March 2013.
Interview Details – I applied through their website, and was contacted by HR over phone. I had a 15 mins phone screening. Questions are pretty basic, such as "walk me through your resume", "salary requirements". I was told to schedule an in person interview with the hiring manager within the same week. The manager was busy, and the interview lasts less than 30 mins. The questions were all very basic, too, including "walk me through your resume" (yes, again), "why this position"....and etc.
Interview Question – Nothing too difficult. Answer Question
Risk Management Analyst Interview (Positive Experience; Average Interview)
I applied online and the process took 4+ weeks - interviewed at American Express in January 2012.
Interview Details – I had 4 rounds of interview for this position. The first round was a phone screen by HR. The secound round was with a Senior Manager and the third round was with another Senior Manager. The final round was with the VP head of the group. The first and last round were more relaxed because they just wanted to see if I would be a match for the group. The second and third round interview was very intense and consisted of 80% situational questions. I think it would have been better to combine the two sessions with the Senior Managers into one interview as they both asked very similar questions. I think they must have used the same question sheet.
Interview Question – I can't remember exactly but it was a situational question asking what I would do in a certain situation. Answer Question
Negotiation Details – I did not negotiate which I regret.
Technologies Analyst (Leadership Development Program) Interview (Positive Experience; Average Interview)
I applied through college or university and the process took 6 weeks - interviewed at American Express in October 2012.
Interview Details – Got past on campus round of interviews and was invited to a superday at their location in Phoenix, AZ. I had never been to Phoenix before and was pleasantly surprised with the city and the Amex campus. The interview itself(at both the campus round and the superday round) was all behavioral questions with a couple of questions about what technologies I am familiar with. Overall a very pleasant experience.
Interview Question – There honestly were not too many difficult questions asked... Answer Question
Interviews for Top Jobs at American Express
See What American Express Employees Are Saying
Pros: “may be good benefit, good reputation company. one of the leading credit card company. can learn various areas of knowledge” “may be good benefit, good reputation company. one of the leading credit card company. can learn various areas of knowledge” – Full Review