Amtrak Interview Questions

Updated Oct 4, 2014
Updated Oct 4, 2014
14 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Amtrak.

    Interview Details

    I applied online and was contacted about a month later to see if I was interested in attending a testing session. I showed up the next day and was surprised to see a group of candidates there as well. Total, there were over 50 people. Two days later, I received a call stating I had passed the personality test and would be contacted later to set up an interview. A week later, I had an interview date set. The next week, I was interviewed by two managers, both extremely nice and personable. Process took about an hour. It's been 2 weeks, I'm still patiently waiting on a call to let me know if I have been chosen for employment.

    Interview Questions
    • give me the name of a company who has terrible customer service and one who has great customer service   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2.  

    Passenger Information Display Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 3+ monthsinterviewed at Amtrak.

    Interview Details

    Called to interview after 3 month of application. 3 people from the team interviewed. After I ansered that I do not know the system, the interviewer put down the paper in hand and took another paper ( which has basic behavior questions) and ask me questions from it.

    Interview Questions
    • Do you know a certain kind of system, do not remember the name sounds like chelsea system.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  3.  

    Revenue Analyst Interview

    Anonymous Interview Candidate in Washington, DC
    Anonymous Interview Candidate in Washington, DC
    Application Details

    I applied online. The process took a weekinterviewed at Amtrak in June 2014.

    Interview Details

    I had applied on line for the revenue analyst position. With in a week of applying i was called to come in for a in person panel interview. The entire interviewing process took about 45 to 60 minutes. Most of the questions were focused on understanding how good i was at data and revenue analysis and how i am at identifying or analyzing patters present in historical data.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
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    Assistant Conductor Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    interviewed at Amtrak in January 2014.

    Interview Details

    3 tests taken at Chicago. Video situation analysis, math, and personality

    Interview Questions
    • I was told I scored extremely well in the first two tests and failed the personality test. Don't read too much into the questions   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Electrician Interview

    Anonymous Interview Candidate in New Haven, CT
    Anonymous Interview Candidate in New Haven, CT
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Amtrak in December 2013.

    Interview Details

    I applied online using the Amtrak Careers web site. I was contacted about two weeks later to schedule a skills test and group informational interview. I took the skills test, which apparently almost everyone passed, and then scheduled a one-on-one interview for the next month. I also scheduled a physical strength test at another location.

    On the day of my 1:1 interview, it snowed. The interviewer did not bother to show up, nor did anyone contact me. I showed up at the Amtrak office for the interview only to be greeted by a very confused operations person. They made several calls to find out what was happening, and eventually put me on the phone with somebody. It also turned out that the person who was interviewing me was going to be on vacation for the next two weeks, and any rescheduled meeting would happen after that.

    I then went back home (on still mostly unplowed streets) to contact the original HR person. I was told that someone had called me (they didn't, I have caller ID) and sent an email (again no, not even in the spam folder). I was also told that we would be rescheduling. I was not contacted at all to reschedule, and my queries and reminders went unanswered until I gave up about 6 weeks later.

    It was an extremely disappointing experience. I went out of my way to take the tests (one in New Haven and one in Fairfield) and made sure I showed up early for the interview even though it had snowed heavily. I was not given the courtesy of a cancellation call, nor was I rescheduled as promised. If the position was simply filled, a simple email, letter, or phone call indicating this would have been appreciated. As it is, the Amtrak hiring process came across as extremely unprofessional, and did not seem to be taken very seriously by the staff involved.

    Interview Questions
    • There were several questions about vacuum tubes on the skills test!   View Answer
    No Offer
    Negative Experience
    Average Interview
  7.  

    Business Manager Interview

    Anonymous Interview Candidate in Boston, MA
    Anonymous Interview Candidate in Boston, MA
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Amtrak in October 2013.

    Interview Details

    An unexpected panel interview with four members of the NE Division's top brass in Boston. Shortly into the interview (first 3 minutes), I learned that this was a newly created position following an internal restructuring and that the job would likely go to one of the five recently displaced incumbent employees. The interview proceeded nonetheless and was most professional and very formal. Despite this, I received, as expected, a form rejection letter about a month later and no responses to any of the follow-up inquiries I submitted. Interview cost me a full day of time and a $200 train ticket to Boston. The had a list of questions and went around the room twice with each person asking me two questions. They limited my responses to two minutes and strictly enforced this limitation, several times cutting me off -- rather awkward.

    Interview Questions
    • Describe your methodology for task management and prioritization.   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  8.  

    Senior Analyst Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Anonymous Interview Candidate in Philadelphia, PA
    Application Details

    I applied online. The process took 1+ weekinterviewed at Amtrak in March 2013.

    Interview Details

    Applied online. Approximately 1 week later was contacted by HR recruiter for an interview. The interview was supposed to be a 2 person panel interview with the hiring mgr and his superior. His superior was a "no show" and attended via conference call. All questions were centered around working with difficult people or in a difficult situation. The interviewers seemed quite aggrevated when I could not detail a time I worked for an "impossible" mgr. Instead of probing the question in a different way they instead collaborated on how they could not believe I "never" had an "impossible" mgr. The interviewer folded up the corner of his notes like a high school test taker and asked only behavioral questions like how you handle criticism and difficult people. I was never asked questions related to the position. Outside of these unusual behaviors, the interviewers were pleasant. The HR recruiter was very pleasant and informative.

    Interview Questions
    • Tell about a time you had a manager that was impossible to work for.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  9.  

    Legal Department Interview

    Anonymous Interview Candidate in Washington, DC
    Anonymous Interview Candidate in Washington, DC
    Application Details

    I applied online. The process took 3 weeksinterviewed at Amtrak in January 2012.

    Interview Details

    I interviewed with two Directors. One of the interviewers was pleasant, but the other was rude, acted as if she was annoyed, and spent most of the interview trying to intimidate me.

    Interview Questions
    • I was asked the same question several times....Tell us what you say is your weakness.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  10.  

    P/T Sales Reservation Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3+ monthsinterviewed at Amtrak in August 2012.

    Interview Details

    The process is long...received an email for an invite to test in June...took the test on 7/25....the process is abt 3 hrs..got a call to interview 1 week later...interviewed 1 month later in aug. Got an email 2wks later sayn I didn't get the job

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  11.  

    Engineering Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took a dayinterviewed at Amtrak in September 2011.

    Interview Details

    Interesting interview in that the questions were suited for someone who was familiar with Amtrak procedures which requires an in depth understanding of Amtrak's operating procedures and practices. If one has an understanding of rail roads it wasn't a problem.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview

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