Getting an Interview
Getting an Interview
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Helpful (141)Accepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 1+ week – interviewed at Apple.
Hey guys! Here's my review of Apple's interview process. I hope this helps any potential Apple employees in their quest to join Apple! So I applied back in September actually. I didn't hear back at all. I then re-applied at the beginning of this month again and I heard back within a week about attending the hiring event.
Hiring Event: I read so many articles and nearly all of them said that the hiring event would have 70+ people. Mine only had 15 so I guess I lucked out a little. We were told to sign in and wait. Make sure you start smiling and greeting every Apple employee you see as soon as you enter the hotel?banquet hall, etc. They will start grading you the moment you enter. Start up a conversation with a couple people. This shows you're a people person and not a wallflower. We were lead in shortly after and we had introductions. All of the Apple employees introduced themselves and then we introduced ourselves. We were asked to say something about ourselves that is unique. After introductions, we were broken up into groups of 5. We passed around an iPad that had questions on it and took turns answering the questions. Make sure you seem engaged and try to tell a story with your answer. Don't just give a one word answer. Once that was over, we re-convened in the big group. We were shown videos about Apple and everyone gave a rundown about their role. After that, they asked if we had questions. Make sure you have some ready! Good ones too. Questions that will get them thinking and challenge them. They like that. I was offered the next interview right after the hiring event. It took roughly 45 minutes.
Second Interview: I had the second interview two days later at the store that I will be working at. It lasted about 30 minutes. It was all personal questions. They want to get to know you so make sure you have good answers for questions such as, "What's your hobby?", "What are you passionate about?", "Where do you see yourself in 5 years?", "Why Apple?". Don't give one word responses. Again, craft a story with your words. Think of a personal experience and relate that to the question. I was offered the the interview right after.
Third Interview: I had this interview 2 days after the second one. I expected to have a one on one but I had an interview with another gentleman. Keep in mind this isn't meant to be a competition and chances are the person you are interviewing alongside didn't even apply for the same role as you so don't get nervous. Try to speak first when possible. This interview had harder questions but if you remain calm and think for a second, you should be okay. I was asked questions like, "Name a time where you had to deal with an unruly customer", "Name the most profound experience you had with a customer", "Name a time where you were overwhelmed with projects and how you dealt with it". Again, not to awful. All in all, this interview challenged me to think outside the box and craft my answers accordingly. I got a call 2 hours later inviting me to attend the fourth interview.
Fourth Interview: This is usually the last interview for most people unless you are applying for a higher role. This interview was days after my third interview. It took place with the market leader, myself, and two other gentlemen who also applied for jobs. This one was more technical in nature so heads up. They can ask you anything from the 3 Mac's Apple offers, difference between android and iOS, difference between an SSD & HDD, explain RAM, Hard Drive, & Processor, etc. If Apple is launching a new product, know that product inside and out. I was only asked one technical question however. I was also asked what my passion in life is so when asked that, let the passion soak up the room! Let your passion take over and encapsulate everyone! I was told I'd get a response within 24-48 hours and I got one 4 days later with an offer. Don't worry if you don't get a call within the 24-48 hour time frame. Apple prides themselves on reaching out to their applicants. You will get a call.
In conclusion: Apple looks more at how you talk than what you know. Their whole mantra is, "we can teach you about technology but we can't teach you to be confident, talk to people, not be an mean, etc." So keep that in mind. It's okay if you don't know the answer to a question but don't just say "I don't know". Apple loves stories so let your inner J.K. Rowling out! All in all, be confident, smile a lot, don't be nervous, and stay calm! That will take you very far in the job process! Good luck everyone!
I posted the interview as "difficult". My reason was not that the questions were difficult, but rather that you have 4+ interviews so it becomes difficult to keep the energy going, not to repeat yourself too much, come across personable, etc. Hope that helps!
- What is your passion in life? Name a time you went above and beyond for a customer. Explain RAM, Hard Drive, and Processor. Why Apple? Where do you see yourself in 5 years? Name a time you had to deal with an unruly customer. 3 Answers
Helpful (133)Accepted OfferDifficult Interview
Around 2 months after I submitted my resume for Apple software engineer position, I got a call from the hiring manager. He asked me what was the good day for the interview. It took half day for meeting 5 people. It was long hour interview for me. Each interviewer spent ~ 30 minutes and asked ~ 4 questions. Each interviewer asked questions in the different areas.
Helpful (61)Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 4+ weeks – interviewed at Apple (Seattle, WA) in May 2015.
I applied for this position on April 15th and got a call from the recruiter to do a phone screening on May 4th. She was very polite while we discussed a little more about the position and why I'm interested.She then proceed to ask me " What are some troubleshooting steps if an Iphone does not turn on". First you show empathy to the customer and build a rapport, then you can go along with basic troubleshooting. Things like, have you charged it? And how long has it been charging. Have you tried the soft reset by pressing and holding the power plus the home button. After that, she decided to move forward with me for a Skype/Facetime interview. This one lasted 15-20 minutes. He went in further detail with customer service and how important it is.Now this is the part where you showcase your customer service skills. There is a little technical questions, but how you're dealing with the customer is what he/she is looking for. We did two scenarios and talked more in depth about the position. Then, I got moved on to the final interview where this one was pretty relaxed but lasted 45-60 minutes. This is the interview that counts! Throw everything you got into this one. He then proceeded to go over my background then asked me 3 or 4 technical questions. The third interview is looking to see if you have a clear understanding on how the products work, and if you're mentally prepared to turn your house into a work area. If they ask you, "do you have any questions". A good one is to say why do you like working for Apple? They will smile and be thankful you asked that. My second interview was May 6th and my final one was May 7th. They called me back today!!!!! May 15th is the day they called me back for an offer. I start in July.
*note* Take all of these interview questions you see on this forum and study them. They will ask those questions!!!
They offered me $17.50 an hour at first. Then the final offer was $17.70. I'm very happy with this pay and I can't wait!!!!! Live life!!!!! Hahaha
Helpful (206)Accepted OfferPositive ExperienceDifficult Interview
I applied through a recruiter. The process took 2+ months – interviewed at Apple (Cupertino, CA).
I was contacted by an Apple recruiter who had come across my resume on Monster or some other site that I had it on. The position was for the manufacturing group for mobile devices. It wasn't my typical area of expertise as I'm more design focused, but I have an extensive background in manufacturing and machining, so It seemed like a good time to make a change. I had a quick phone call with the recruiter and was asked the standard questions regarding why I was looking for a job, was I willing to relocate, etc. After this brief (10 minute) phone interview, I received an email and scheduled another brief phone interview with another recruiter, then again with a hiring manager.
The conversation with the hiring manager was very technically focused on manufacturing processes, plastics, metals, composites, tooling, machine tools, inspection, surface finishing, treatments, etc. This was about 30 minutes and the manager was a pleasure to talk to. He had a great sense of humor and the conversation although technical, was enjoyable and relaxed.
Following this I received an email and was invited for an on site interview. The Apple travel site takes care of your airfare, hotel, and rental car and is very efficient.
The on site interview was about 5 hours, meeting with someone every 30 minutes. The bulk of the interviews consisted of a bunch of Apple products and pieces being placed in front of me and discussions on how they were produced, tooling to manipulate them, ensuring accuracy, how surface finishes were produced, why things were done a certain way, how I would do them, and so on.
Everyone I met with was light hearted and seemed to have a sense of humor. All incredibly bright individuals and seemed to really enjoy what they were doing. All in all it was pretty intense, but if you know your stuff there shouldn't be anything unexpected. I was pleased that they didn't give me any brain teasers or abstract stuff like that. It was all straight to the point and was a good test of my manufacturing knowledge.
My advice to anyone in any interview situation is that if you don't know something, admit it. Don't try and BS your way through, especially in a group like I was in, as they will see through it. If you don't know something, just say so. My plastics experience is limited, so when technical questions about plastics and over molding came into the equation, I was up front and told them I knew about the process and could describe it to them, but had no hands on experience in it.
Also, make sure you can back up every single thing you put on your resume. If you have a lot of fluff in there it's going to come out in the interview process.
Lastly, don't show up empty handed. Bring examples of your work and show them how diverse your skill set is and why they should hire you. It's also a great for you to be able to talk intelligently about all the things you've done and explain your thought process behind them. This is what a lot of people you interview with are looking for.
- This was a very 'hands on' interview. No BS questions, but know every manufacturing process you can, regardless how abstract. Same goes for surface finishing, treatments, and manufacturing automation. Also Apple does things very differently, cost is second to quality, So where other manufacturers are stamping sheet metal and molding things out of cheap pot metal, Apple is CNC'ing components, has incredibly tight tolerances, and is highly automated. 3 Answers
I initially received an offer from the recruiter verbally outlining my base salary, sign on bonus, relocation package, stock options, etc. They called me a few days later notifying me that the official offer was in the mail via FedEx next day air, and they had increased the base salary and sign on bonus that he had initially given me. It wasn't a massive increase in pay compared to what I was currently making, but it was enough to get me to accept, and was what I expected the job to pay. Certain things seem pretty set from a corporate standpoint (vacation days, stock vesting period, etc.) so I'm not sure how much negotiation room there actually is. Either way, I was happy with the offer they made me, and I accepted.
Helpful (47)Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 3 weeks – interviewed at Apple.
Hiring process took about 3 weeks after applying online. It was pretty straightforward, an in person interview and a phone interview after which I was given an offer. The interviewer were very friendly and the dress code was business casuals. The interview was conducted by a store manager.
- Why Apple? 1 Answer
Helpful (3)Accepted OfferPositive ExperienceAverage Interview
I applied online – interviewed at Apple.
3 interviews using webcam. Took a month. Questions range from customer service to technical. If you're really upbeat and energetic you may be able to get away with not knowing very much on the tech side since they teach that to you anyway.
- what's the difference between a Hard drive and RAM? 1 Answer
Helpful (5)Accepted OfferPositive ExperienceAverage Interview
I applied through college or university – interviewed at Apple.
The first interview process was a large group at a hotel. It was really fun! It felt like you were at a camp with a ton of people. They showed videos about the company and the culture. You also had to introduce the person that was sitting next to you so everyone in the room got to know a little bit about you.
- What is your favorite apple product? Answer Question
- Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 3 weeks – interviewed at Apple (Los Angeles, CA).
First one was a large group interview. Truly have no idea how they knew who was who. It seems pretty obvious that you have to find a way to stand out, and show that you can be fun and friendly when speaking in front of others.
Second interview was conducted by HR at the store.
- If you could show someone new to Apple one thing about something you love: what would it be and how would you demonstrate it. 1 Answer
Helpful (1)Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 2+ weeks – interviewed at Apple.
Process was a bit lengthy, and not quite what I expected. It is very similar to some of the models on here.
I applied online and the next day I called the store I applied to to see if they got my application. They said the whole process was electronic and they see I submitted it, and that most people get invited to a hiring event after 2-3 weeks of submitting an application.
5 days letter I got an email inviting me to come to a hiring event. There were 3 different options available, all 2 hour time slots in the same day and each with about 20 available slots. Then I got to my hiring event, about 15 applicants were there and about 6 managers. The managers sat in back while one gave a PowerPoint presentation and then asked us a bunch of questions to the public. Be sure to answer them and raise your hand a ton so that you stand out in front of the others. After this you will split into groups and answer questions on how you dealt with different situations in previous work experiences. Each will be directed by one of the managers and they will continue to write everything down. Just answer them to the best of your ability.
A couple days later I got invited to a second interview with the store manager. I said sure, and went to that interview. Much to my surprise I was still interviewing with another person. It was two of us and two managers. They asked us about our lives and what we liked to do in our free time, our favorite Apple products and of course why Apple. They told us they would let us know in 72 hours if we were invited back.
About 20 hours later I got called back in for an interview with the market leader. Once again I was not alone and had another applicant with me when I went to this interview. This interview was more about logistics, how our schedules would work with apples schedule, etc. they also asked a little about us and also wanted us to tell them why Apple, where do we see ourselves in the future.
After this interview I got offered a job while I was in the room. Both of us got offered and we both accepted, but the thing is they DONT hire anyone into genius. They just post that it's open position online, most already existing employees get those jobs. I got hired as a part time specialist to start, but the pay is still great.
Overall you just need to be confident and outgoing. They really don't care how much technical things you know about their products, as they can teach you that. They just want people who can connect to people.
- Why Apple? Answer Question
- Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 2+ months – interviewed at Apple (Aventura, FL).
Apply Online > Wait at least 1 month before getting a call, sometimes even 2-3 months > Get ready for at least 2 interviews (I did 3).
If you can, walk into a store and talk to a specialist get friendly, say you want to work there. They might tell you to send them your resume so they can turn it in as a referral (they get $250) if you get hired.
- All questions will be ABOUT YOU! Get ready to describe yourself. Please Please love the products! Use the products other than the iPhone! Use iMovie, iPhoto in your iPhone. Use the applications and know each one. Not hard at all. Walk in comfortable, describe why you want to work for them? Questions like Describe something you love not being technology. Answer Question
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