Apple Mac Specialist (Apple Store) Interview Questions

Updated Jun 27, 2015
251 Interview Reviews

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Mac Specialist (Apple Store) Interview

Anonymous Interview Candidate in Portland, OR
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through an employee referral. The process took 6+ weeksinterviewed at Apple (Portland, OR) in June 2015.

Interview

Interviewing at apple was really fun!! I was nervous going into it, as i am somewhat introverted, but it was so easy to chat with people and answer questions with the group. We moved onto small groups and answered more normal interview questions, and that was the beat part. The part i was most nervous about was the most fun to me. It felt more like a comfortable conversation than an interview.

Interview Questions

Other Interview Reviews for Apple

  1. Helpful (2)  

    Mac Specialist (Apple Store) Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Apple (Los Angeles, CA).

    Interview

    Brought to a group interview, conducted various team interviews. Met with managers from various area stores. Overall a positive experience. Group setting was in the room with about 30 other applicants. Management gave a very positive atmosphere for candidates.

    Interview Questions

    • Describe an experience in which you interacted with a team.   Answer Question
  2.  

    Mac Specialist (Apple Store) Interview

    Anonymous Employee in San Diego, CA
    Declined Offer
    Negative Experience
    Average Interview

    Application

    The process took 1+ weekinterviewed at Apple (San Diego, CA) in May 2015.

    Interview

    Disaster of a process. First they sent the RSVP email to the wrong email account. I use my icloud email for work related emails, but I have to sign into the jobs website with my apple ID aka a different email. I called the store twice both times them telling them about my situation. They told me both times that someone would get back to me the next day. After four days they returned my calls and I could only RSVP for the last available spot. When I arrived at the store there were four other candidates and they escorted us to somewhere they deemed "more private" which ended up being in the food court area. I could barely hear anything anyone said the entire interview. The employees seemed nice enough, the process took a solid hour of having to talk very loudly and then not being able to hear the other responses. Overall they seemed unorganized. It seemed like there was very little direction for the interview and even less for the structure of said interview.

    Interview Questions

  3.  

    Mac Specialist (Apple Store) Interview

    Anonymous Employee in Des Moines, IA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Apple (Des Moines, IA) in April 2015.

    Interview

    I have been through the process twice. The first time was about four years ago and I was invited to a hiring event, via email after submitting an application online and was asked for a second interview and then I got the email saying they were going with someone else. This most recent time I was emailed about four months after I updated my resume and cover letter online and was asked to set up an interview no hiring event needed. The interview was a small group, myself and two others, and the few questions we were asked that I remember was "why apple?" And "what areas do you need to improve" aka what are your weaknesses. They also asked about a stressful situation and how you handled it, and a couple more but I don't remember. I got a call back and had a one on one with two different managers who asked the most of the same questions and after I was asked if I could meet with the GM and she asked the same questions but only 3 but They had previously been asked by the other managers. Then I received my automated rejection email about 3 days later from the store hiring manager.

    Interview Questions

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  5. Helpful (5)  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate in Phila, PA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Apple (Phila, PA) in March 2015.

    Interview

    A little drawn out, but worth the initial offer for employment. Group interview with 20 prospects from all walks of life. Some people talked a lot and tried to stand out, others sat back in the pocket and enjoyed the ride. Second interview with 3 other prospects, store manager (basic personality screen). Final interview with the regional market leader which I assume was simply to put a face to a name. Lastly was made an offer via phone pending a background check. BE YOURSELF

    Interview Questions

    Negotiation

    Took the first figure they gave me

  6. Helpful (3)  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate in San Francisco, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4+ weeksinterviewed at Apple (San Francisco, CA).

    Interview

    I was recommended by an employee. I went to a general hiring event at a hotel. It was a two-hour, multiple-sessions affair, about 40 people present, 8 interviewers. It wasn't easy, mostly because of the circumstances --striving to make a solid impression on the interviewers-- but it was very interesting.

    Interview Questions

    • Tell us about a disappointing outcome during an interaction with a customer.   1 Answer

    Negotiation

    One more meeting with a regional Manager and a store manager. It was very pleasant. - The background check took the longest, because the Courts had additional closed days, due to budget cuts.

  7. Helpful (13)  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate in Charlotte, NC
    Accepted Offer
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at Apple (Charlotte, NC).

    Interview

    (4 interviews total, 6 week process)
    I applied for this position online and two weeks later I got an email about a Hiring Event that would take place in 10 days (Sunday at 10 AM for an hour and a half). This was actually pretty fun - they clapped as everyone walked in and they showed videos about employees loving their job. They started off by going around the whole room and having everyone introduce themselves individually by saying: our name, something we're passionate about, and something we learned at our last job. Then we broke up into individual group sessions where two employees held an iPad and asked us questions off of it. They joked around a lot and were really nice. There were 5 people in my group and everyone got asked different questions, two each, that were mainly situational ("how did you handle a situation where a customer wasn't happy" etc.)
    I got a call that day at 5 PM from the guy who ran the Hiring Event asking if I could come in for another interview in two days with him. That went well; I talked about my background and he asked similar situational questions. He called me that night asking if I could meet with the store manager in 2 days. This interview was super relaxed, she was interested in my background and we had a lot in common so it was easy to talk to her. More situational questions. Then she pretty much told me she wanted to move me along in the process so I would get a call later that week to set up another interview.
    Five days passed and I got a call to schedule another interview in a week. This time it was with 2 Market Leaders and one other person being interviewed. They asked us the same questions and we took turns answering. We talked about our background and interests, our past experience, and basically what we had to bring to the table. Then we asked a few questions and that was it.
    I got a call the next night saying I got the job, what my pay would be, and that I needed to submit to a background check. Overall it was a pretty lengthy process (one month and almost two weeks) and I still have to wait another 3 weeks to start training (3 day process). I am excited and hopefully this will all have been worth it!

    Interview Questions

    • Describe a time where you had to deal with new technology at a job   Answer Question
  8.  

    Mac Specialist (Apple Store) Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Apple in November 2014.

    Interview

    Just finished the group interview and awaiting to hear back if I made it to the next round. It was very easy, just don't be shy and show them who you really are.

    Interview Questions

    • The most difficult for me is the pass and play activity because This would be my first job and trying to come up with experiences that they want to hear about.   Answer Question
  9. Helpful (3)  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral – interviewed at Apple (New York, NY) in October 2014.

    Interview

    I have just been for the phase 1 of the interview as of yet. But been called in for the second interview. The first interview was with a group. Two other people and I. We had a very pleasant interviewer. The same questions were asked of all three in turn.

    Interview Questions

    • She asked whether anyone knew which company Apple had partnered up with recently?   1 Answer

    Negotiation

    I have just got the call for the second interview.

  10. Helpful (5)  

    Mac Specialist (Apple Store) Interview

    Anonymous Employee
    No Offer

    Interview

    I submitted my resume online and was emailed within a couple days asking me to RSVP for a hiring event. I was called a couple days after the event asking me to come in for a one on one interview, but that's as far as I got in the process.

    Interview Questions

    • Describe a time in which you exceeding expectations, even your own?   Answer Question

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