Apple Mac Specialist (Apple Store) Interview Questions & Reviews

Updated Aug 23, 2014
Updated Aug 23, 2014
221 interviews

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5 people found this helpful  

Mac Specialist (Apple Store) Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I interviewed online. The process took 2 months - interviewed at Apple in July 2014.

Interview Details

I submitted my resume online roughly two months before I heard anything back. I was first contacted by an Apple recruiter (who turned out to be one of the store managers) and did a really easy phone interview with him. I was then asked to come in for three in-person interviews (first with that same initial store manager, then another store manager, and then the final one was with the store lead and the regional sales manager). From there I was asked to fill out an application online, and from there I was called with an offer at $16/hour, conditional on a background check. The biggest thing I found prior to interviewing was to stay positive when talking to them. They asked about what Apple products I own, why Apple, my own customer service experiences and how they'd relate to Apple, what I do for personal development. I read prior to my interviews to not be afraid to use the same scenarios with each separate interviewer - and I found that extremely helpful since I felt like I could basically put my story on repeat when I kept going back for more in-person interviews. I've heard from a current employee that Apple as a company does not hire people quickly based off one interview, and I think that's a good sign that they know the people they're getting in their stores! Hope this info helps, and good luck!

Interview Questions
Negotiation Details
No negotiation phase, they offered $16 per hour. No other talk about benefits yet though.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Apple

  1.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed in-person - interviewed at Apple in January 2014.

    Interview Details

    There were multiple group interviews with multiple levels of Apple management involved. Not long interviews but four within a week or two. My decision to accept the offer or not was needed within a day and there was no negotiation of salry as far as I sensed.

    Interview Questions
    Negotiation Details
    none
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Mac Specialist (Apple Store) Interview

    Anonymous Employee  in  Pasadena, CA
    Anonymous Employee in Pasadena, CA
    Application Details

    I interviewed online. The process took 1 week - interviewed at Apple in June 2014.

    Interview Details

    If you are picked they email you for a group interview so be prepared for that.There is about 9 candidates that are within the group. They do ice breakers to get everyone's nerves out and have you introduce one of the candidates. It is the store manager and senior leader that do the interview process. By the way they take a lot of notes based off the answers you give to them.

    Interview Questions
    • Get to know all the latest on there products: hardware, software, and how it works. They will ask about all of it.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  3.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate  in  Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I interviewed online. The process took 1 week - interviewed at Apple in January 2010.

    Interview Details

    Interview process was a group interview with multiple people.It was hard to stand out in the crowd of people, but if you try you can make an impact. Overall it was not a bad process once you got past all the people around you.

    Interview Questions
    Negotiation Details
    There was no negotiation. It was take it or leave it.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Mac Specialist (Apple Store) Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Had 3 interviews. One at the office and then two at the actual store. All on three separate days. They rejected me through an automated email (at least they had the courtesy to let me know). Everyone was friendly but do your preparation; they are going to be tough and ask you a lot).

    Interview Questions
    • They asked a lot about specific examples to each question. Make sure you do your Apple research as well.   Answer Question
    No Offer
  6. 1 person found this helpful  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate  in  Aventura, FL
    Anonymous Interview Candidate in Aventura, FL
    Application Details

    I interviewed online. The process took 2+ weeks - interviewed at Apple in March 2012.

    Interview Details

    Nothing in particular, just questions testing your personality type. And what you would do in certain situations to determine your character as a person. Nothing in particular, just questions testing your personality type. And what you would do in certain situations to determine your character as a person.Nothing in particular, just questions testing your personality type. And what you would do in certain situations to determine your character as a person.Nothing in particular, just questions testing your personality type. And what you would do in certain situations to determine your character as a person.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Mac Specialist (Apple Store) Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    3 seperate interviews as well as one phone interview one was with store assistant manager and one was with gm the final was supposed to be with regional manager but wasnt available

    Interview Questions
    Declined Offer
  8.  

    Mac Specialist (Apple Store) Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    They asked many situational questions: tell me about a time you had to do this or that. Tell me about a time you were faced with a dissatisfied customer, what did you do to fix the situation. After about ten of those, we had a free flowing conversation. Everything was pretty straight forward.

    Interview Questions
    • Tell me about a time you had a disagreement with a coworker   Answer Question
    No Offer
  9. 1 person found this helpful  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate  in  San Tan Mobile Village, AZ
    Anonymous Interview Candidate in San Tan Mobile Village, AZ
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Apple in March 2010.

    Interview Details

    Initially I had a phone interview. Then from there, I was asked to join a group interview of potential new hires. After that, I then had a 1 on 1 interview with the store leader. Then another personal interview with both the store lead and market lead. Then hired.

    Interview Questions
    • Nothing in particular, just questions testing your personality type. And what you would do in certain situations to determine your character as a person.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  10. 1 person found this helpful  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I interviewed through college or university. The process took 3 months - interviewed at Apple in May 2012.

    Interview Details

    Group interview first, then manager from the store you're selected in interviews you and if you pass then the store leaders interview you. After the process which can take about a month, you get an offer and training is around 2 weeks.

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview

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