Apple Mac Genius Interview Questions

Updated Aug 10, 2014
Updated Aug 10, 2014
25 Interview Reviews

Interview Experience

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  1.  

    Mac Genius Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Apple.

    Interview Details

    Overall the interview process is fairly straight forward, you are first called in for a group interview and then from there you may have up to five one-on-one interviews. I recently finished the group interview which had around 20 applicants. It started by having each applicant introduce themselves including their background and what they're passionate about. From there they show several videos about what it's like to work for Apple and after each there's a discussion on things that you noticed from the video and how service from Apple is different from other retail stores. Next they split us up into two groups and they had us pass around an iPad with different interview questions that we answer in front of the entire group. Expect four interview questions each and then one group question which is basically asking why you would make a good Apple employee. Finally they allow for any questions that you have and then you're finished.

    Interview Questions
    • There wasn't one question in particular, but most of the interview questions are extremely customer service based so if you don't have mush experience in that field then you may struggle.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    Mac Genius Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person - interviewed at Apple.

    Interview Details

    The interview generally consists of determining a personality type more than testing for skills. As long as you have a generally good way with people and a solid head on your shoulders, you should be fine. Be a team player. Each interview is with a manager of higher and higher caliber.

    Interview Questions
    • The hardest questions were about past challenges, what you would do in ambiguous situations, what you could add to the team, etc.   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
  3.  

    Mac Genius Interview

    Anonymous Interview Candidate  in  Plano, TX
    Anonymous Interview Candidate in Plano, TX
    Application Details

    I applied through other source. The process took 8 weeks - interviewed at Apple in March 2010.

    Interview Details

    The hiring process consisted of 5 or 6 interviews which would allow you to reach the next stage in candidacy. I thought it was a bit long of an interview process because I knew more than everyone in the room so in my opinion, there should have been an offer on the spot.

    Interview Questions
    • What would you consider your greatest weakness?   View Answer
    Accepted Offer
    Neutral Experience
    Difficult Interview
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  5.  

    Mac Genius Interview

    Anonymous Interview Candidate  in  Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 3 weeks - interviewed at Apple in May 2010.

    Interview Details

    Three different interviews, if you apply externally, you require a panel interview.

    Interview Questions
    Negotiation Details
    Very flexible
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Mac Genius Interview

    Anonymous Interview Candidate  in  Newport Beach, CA
    Anonymous Interview Candidate in Newport Beach, CA
    Application Details

    I applied online. The process took 1 week - interviewed at Apple in September 2010.

    Interview Details

    I filled out the online application and waited for a call back. They called a week later and scheduled an interview. The interview lasted ten minutes, then I was hired as a salesperson (Specialist). It took four years to get promoted to Genius.

    Interview Questions
    Negotiation Details
    none. I was in no position to negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 2 people found this helpful  

    Mac Genius Interview

    Anonymous Interview Candidate  in  Walnut, CA
    Anonymous Interview Candidate in Walnut, CA
    Application Details

    I applied online. The process took 2 weeks - interviewed at Apple in September 2010.

    Interview Details

    When through a phone interview first and then followed up with 2 interviews with the store manager. They made us feel as though none of us were going to get the job and all of us did

    Interview Questions
    • Name a time when you had stress in the workplace and how you dealt with it   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Mac Genius Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through a recruiter. The process took 4 weeks - interviewed at Apple.

    Interview Details

    Process was a little disorganized on Apple's end. After a phone interview with a recruiter, I went to the group interview at Apple's sales office that has been described by others. I then spoke with four Store Managers and met in person with an Apple recruiter and three Store Managers in several interviews.

    Interview Questions
    • Technical questions were surprisingly basic and the expected answers to at least two were incorrect.   Answer Question
    Reasons for Declining

    Salary was not within the range that the recruiter quoted.

    Declined Offer
    Easy Interview
  9.  

    Mac Genius Interview

    Anonymous Interview Candidate  in  Indianapolis, IN
    Anonymous Interview Candidate in Indianapolis, IN
    Application Details

    I applied through other source. The process took a year or more - interviewed at Apple in November 2010.

    Interview Details

    Group Interview

    Negotiation Details
    I said yes and took the money.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Mac Genius Interview

    Anonymous Interview Candidate  in  Monterey, CA
    Anonymous Interview Candidate in Monterey, CA
    Application Details

    I applied through an employee referral. The process took 2 days - interviewed at Apple in January 2013.

    Interview Details

    Received a phone interview, they asked for basic information. Why you want to work for apple etc. Was scheduled a panel interview. Which consists of Genius manager, genius and the Family room manager. Overall, they asked basic behavioral questions, with some technical questions.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  11.  

    Mac Genius Interview

    Anonymous Interview Candidate  in  Aventura, FL
    Anonymous Interview Candidate in Aventura, FL
    Application Details

    I applied through an employee referral. The process took 4+ weeks - interviewed at Apple in January 2013.

    Interview Details

    2 Interviews and full background and credit check

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview

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