Getting an Interview
Getting an Interview
Interviews for Top Jobs at Apple
- Specialist (522)
- Mac Specialist (Apple Store) (262)
- Apple At Home Advisor (170)
- Software Engineer (135)
- Apple Retail Specialist (101)
- Family Room Specialist (68)
- Sales Specialist (65)
- Genius (56)
- Applecare At Home Advisor (54)
- Intern (51)
- Creative (Apple Store) (48)
- At Home Advisor (45)
- Hardware Engineer (38)
- Product Design Engineer (37)
- Mac Genius (34)
- Senior Software Engineer (33)
- Sales (32)
- Apple Genius (27)
- At-Home Advisor (26)
- Global Supply Manager (26)
- Apple Store Leader Program (25)
- Engineering (24)
- Project Manager (23)
- Engineer (23)
- Red Zone Specialist (23)
- Business Manager (21)
- Manager (21)
- Business Specialist (21)
- Software QA Engineer (19)
- Financial Analyst (19)
- Accepted OfferNeutral ExperienceEasy Interview
I applied through college or university. The process took 4+ weeks. I interviewed at Apple.
Typical behavioral and qualification questions. They asked me stuff like where i see myself in five years and how well i work with customers. It was overall a very chill and easy interview. Basic flowing conversation back and forth about my experience and my interests in the company.
- Name the most difficult problem you encountered and how you came to solve it Answer Question
- Accepted OfferPositive ExperienceAverage Interview
I applied through a recruiter. The process took 2 weeks. I interviewed at Apple (Houston, TX) in July 2015.
I did four interviews as a group. The first was the hiring event I was invited to by a recruiter. The second interview was with a hiring manager at one of the Apple stores. The third interview was with another hiring manager. The last interview was with the marketing manager at one of the Apple stores. We weren't asked any technical questions. It was mainly to figure out your personality and how you'd interact with customers and how well you handle difficult situations. I applied for Genius, but am working as a Specialist. Not a big deal though. From the 1st to last interview was a total of about 2 weeks. It was really a quick process!
- Describe a time when you had to deal with a disgruntle customer. Answer Question
Helpful (4)Accepted OfferPositive ExperienceAverage Interview
I applied online. I interviewed at Apple.
I was contacted via Email by the store manager, and selected a time from the slots available for that day. There were 6 of us in that group, and we were escorted into a room where we watched a few videos that provided a general feel for the type of people Apple is looking for, store design, and role definition. Not much attention is paid to how much you know, it seems to be more about feeling out your personality and seeing you you are cut from the same cloth as the people you would be working with. I actually like this approach, I feel like its not the type of job youre going to get giving canned responses you think they want to hear. Store manager was super friendly and the interview, while not a big fan of these cattle call style interviews, was not overcrowded and directed quite well. At the end we were told 24-36 would be needed to make a decision about next steps.
- Give an example of a time where you went the extra mile for a customer. Answer Question
Helpful (4)Accepted Offer
Be ready to expain your past and present accomplishments. You will need to find a balance of showing off your teamwork but also cheerleading for yourself. I find it hard to do because if it's teamwork everyone had success not just yourself. Also have a plan on what you want to do to make your team better.
- Expain the importance of next day repairs Answer Question
Was able to receive more money then they original offered because I asked if the salary was set. I also was able to show how much money I saved them and how I would work to do that team/department wide.
- No OfferPositive ExperienceAverage Interview
I applied online. The process took 2+ months. I interviewed at Apple in January 2015.
Its a three step interview. First interview is a group interview with about 5 people to a group. Second interview is with a team lead from a apple store you applied for, and the last interview unfortunately i didn't make it that far.
- Basic personality questions Answer Question
- No OfferNegative ExperienceAverage Interview
I applied through an employee referral. The process took 3+ months. I interviewed at Apple (Virginia Beach, VA) in November 2014.
Long and drawn out for no reason...I'm well qualified but interview process was horrible. I've had 8 interviews over the course of 3 months. It's overrated. I actually like and am enthusiastic about Apple products have a great personality (so I'm told) but through 8 interviews I get nothing.
Helpful (3)Accepted OfferPositive ExperienceAverage Interview
I applied online. I interviewed at Apple.
Overall the interview process is fairly straight forward, you are first called in for a group interview and then from there you may have up to five one-on-one interviews. I recently finished the group interview which had around 20 applicants. It started by having each applicant introduce themselves including their background and what they're passionate about. From there they show several videos about what it's like to work for Apple and after each there's a discussion on things that you noticed from the video and how service from Apple is different from other retail stores. Next they split us up into two groups and they had us pass around an iPad with different interview questions that we answer in front of the entire group. Expect four interview questions each and then one group question which is basically asking why you would make a good Apple employee. Finally they allow for any questions that you have and then you're finished.
- There wasn't one question in particular, but most of the interview questions are extremely customer service based so if you don't have mush experience in that field then you may struggle. Answer Question
Helpful (1)Accepted Offer
I applied in-person. I interviewed at Apple.
The interview generally consists of determining a personality type more than testing for skills. As long as you have a generally good way with people and a solid head on your shoulders, you should be fine. Be a team player. Each interview is with a manager of higher and higher caliber.
- The hardest questions were about past challenges, what you would do in ambiguous situations, what you could add to the team, etc. Answer Question
- Declined OfferEasy Interview
I applied through a recruiter. The process took 4 weeks. I interviewed at Apple (New York, NY).
Process was a little disorganized on Apple's end. After a phone interview with a recruiter, I went to the group interview at Apple's sales office that has been described by others. I then spoke with four Store Managers and met in person with an Apple recruiter and three Store Managers in several interviews.
- Technical questions were surprisingly basic and the expected answers to at least two were incorrect. Answer Question
Reasons for Declining
Salary was not within the range that the recruiter quoted.
- No OfferDifficult Interview
I applied online. The process took 3 weeks. I interviewed at Apple.
Interview process is long and arduous it consists of 3 rounds the first one being a group interview, second being initial manager interview, and third being regional manager interview. It is an extremely difficult process especially given the fact that people are always look over at you to make sure you are not "looking" for answers in the distances. The first interview is a general introduction interview and most decent applicants get passed that and onto the second one where it becomes tough.
- Why do you want to work at Apple? 1 Answer
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