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Apple Mac Specialist (Apple Store) Interview Questions

Updated Nov 14, 2014
Updated Nov 14, 2014
232 Interview Reviews

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Mac Specialist (Apple Store) Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

3 interviews, 1 with assistant manager, 1 with store manager and 1 with market director

Interview Questions
Accepted Offer

Other Interview Reviews for Apple

  1.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Apple.

    Interview Details

    It had a very intense interview process. It first started with a phone call seeing if I would be interested in attending a hiring event. This is after I had my resume in the system for two years. I then went to the hiring event which had group questions and movies and they asked what we thought of what we watched. I then had a group interview with four other people and then the next had just me and another person. It was very vague questions but still applicable.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  2. 1 person found this helpful  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Apple in March 2014.

    Interview Details

    The group interview consisted of 40-50 applicants in one conference room at a hotel. They had workers from two Apple stores represented for that region. There were about 10 or so Apple workers of various job positions present.

    I've only had a couple experiences with retail group interviews in my life, but this one felt like one of those events your company makes you go to to strengthen group synergy, or if I was in a cult, this is how I imagine the orientation would be.

    I enjoy using Mac products, but I'm by no means an 'enthusiast' to the nth degree. I'm just a regular Joe or Jane, who enjoys the aesthetic appeal of Mac products and its ease of use. However, at this interview, I felt surrounded by enthusiasts or wannabe enthusiasts. It was an interesting experience to say the least. I would also compare it to being in a classroom with a bunch of hotshots who seem to know the answer to everything. Whenever a question was posed to the group, everyone's hand shot up at a startling fast rate that it was like watching Jeopardy.

    At the start of the group interview, everyone is seated while each Apple representative was standing at the perimeter of the room watching intently ready to take tedious notes on you. Looking around, there was a diverse mix of ages. Some dressed up, some dressed down. I don't think it particularly matters, but I would just err on the business casual side. The interview was a mix of watching videos, which inspired the best of us to clap afterwards, answering questions in reaction to the videos, and answering situational questions in smaller groups. This is not the time to refrain from speaking or be shy. Speak up and be heard because they take note. I would emphasize this more in the smaller groups.

    Overall, it was an interesting experience, but I was surprised at how overly eager applicants were to get a retail job at Apple. I'm sure it is a great place to work, but if one wants to garner more experience in the creative/technical realm, there are better alternatives to gain that experience.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  3.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied online, and I got an email 2 weeks for attending an hire event. It's very different from traditional interviews. we splitted ip into different groups and got to know with each other, each group has leader from apple, he or she will ask us couple questions, and every one will answer these questions like what's the accomplishment you're most proud of?

    Interview Questions
    • You don't really have that much time think about the answer.   Answer Question
    No Offer
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at Apple.

    Interview Details

    I've heard there are 5 interviews the initial is a seminar where we were applauded into the store but after that the real interviewing starts and they just call you or email you as you proceed further into the interview process.

    Interview Questions
    • If you could be any Apple Product which would you be and why?   Answer Question
    No Offer
    Difficult Interview
  6.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate in San Jose, CA
    Anonymous Interview Candidate in San Jose, CA
    Application Details

    The process took 2 daysinterviewed at Apple.

    Interview Details

    Demonstration knowledge of products

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Apple.

    Interview Details

    It is a group interview. They give you a few minutes to learn all you can about a product then you pretend to sell that item to a worker pretending to be a customer. The rest of the time you are watching videos about how great a company Apple is.

    Interview Questions
    No Offer
    Difficult Interview
  8.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interviews and multiple in person interviews in order to obtain basic skills and knowledge. Also you are chosen based on how you act as a person and not by what apple skills you have.

    Interview Questions
    • What is a song someone would never guess was on your iPod.   Answer Question
    No Offer
  9.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Apple in January 2014.

    Interview Details

    There were multiple group interviews with multiple levels of Apple management involved. Not long interviews but four within a week or two. My decision to accept the offer or not was needed within a day and there was no negotiation of salry as far as I sensed.

    Interview Questions
    Negotiation Details
    none
    Accepted Offer
    Positive Experience
    Average Interview
  10. 2 people found this helpful  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at Apple.

    Interview Details

    The entire process consisted of 3 interviews. I applied online and received an e-mail invitation to interview about a month later at a nearby Apple Store. I had to sign up online and make an interview appointment, of which there were multiple days and times to choose from.

    Interview 1: This was a group interview with 2 other people. We were asked basic "Get to know you" questions about our work and personal history, then we were asked why we wanted to work for Apple. The majority of this interview was a 10-minute task in which all 3 of us had iPads and we had to plan a trip to England for the interviewer. The most critical point was asking questions and determining what her budget and needs were (as you would in an Apple store). We then filled out a basic application with our available hours and store preferences.

    Interview 2: I got a call from the store manager of my 1st preference of stores about 1 week after the first interview. She offered a time to interview in the afternoon and I accepted. I dressed business casual and the interview was conducted on some couches in the mall hallway. I interviewed with the Store Manager and the Sales Manager simultaneously. It was very conversational. They began with their backgrounds, interests, and how they came to Apple. I have my "elevator speech", then it was basic questions about past work experiences. Ex - can you describe a time when you were pressured by time to complete a task and needed someone's help to meet your deadline? We concluded the interview talking about vacations and just having a fun conversation.

    Interview 3: I got the call for this interview within a couple days and I knew they were pretty interested in me as a candidate. This interview was with the District Manager and HR Regional Rep. More or less the same as Interview 2 - they gave their background and I did the same. Most questions were based on past experiences that would relate to your job at Apple.

    Be sure to focus your answers on Apple values - customer satisfaction, teamwork, efficient time allocation, leadership, cooperation, etc.

    Interview Questions
    • Tell us about a time where you went above the call of duty for a customer but it STILL wasn't enough to satisfy them   View Answer
    Negotiation Details
    None. I did have an opportunity before the offer was made to name my current/most recent salary and what I hoped to make at the job. They came in above what I hoped to make.
    Accepted Offer
    Positive Experience
    Average Interview

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