Apple Mac Specialist (Apple Store) Interview Questions

Updated Sep 15, 2014
Updated Sep 15, 2014
225 Interview Reviews

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Mac Specialist (Apple Store) Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online - interviewed at Apple.

Interview Details

It is a group interview. They give you a few minutes to learn all you can about a product then you pretend to sell that item to a worker pretending to be a customer. The rest of the time you are watching videos about how great a company Apple is.

Interview Questions
No Offer
Difficult Interview

Other Interview Reviews for Apple

  1.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate  in  Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied online. The process took 2 weeks - interviewed at Apple in October 2013.

    Interview Details

    Interview process seemed pretty intense for the job. Three different interviews, both on phone and in person, with different levels of management. Questions weren't tough but was a long process.

    Interview Questions
    Reasons for Declining

    Salary was lower than I expected.

    Declined Offer
    Negative Experience
    Easy Interview
  2.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate  in  San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied through an employee referral. The process took 4+ weeks - interviewed at Apple in November 2011.

    Interview Details

    Initially I was introduced to the recruiter through a hiring event at the SF Downtown store. They did a very good job at introducing us to the role, the culture, and what we would be getting into.

    The hiring process is very through and fair; they are most interested in finding out whether you are going to fit the culture.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate  in  Braintree, MA
    Anonymous Interview Candidate in Braintree, MA
    Application Details

    I applied through an employee referral. The process took 1 week - interviewed at Apple in April 2010.

    Interview Details

    Fun, group hiring session. Then individual interviews. Managers are very nice. The group session was partly a presentation by the manager and then team activities with candidates. We had to demonstrate our general knowledge of Apple products, show aptitude in engaging the customer and explaining the products and leading the customer to creative solutions.

    Interview Questions
    Negotiation Details
    No real negotiation. It was retail, so offer and accept.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interviews and multiple in person interviews in order to obtain basic skills and knowledge. Also you are chosen based on how you act as a person and not by what apple skills you have.

    Interview Questions
    • What is a song someone would never guess was on your iPod.   Answer Question
    No Offer
  6.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate  in  Emeryville, CA
    Anonymous Interview Candidate in Emeryville, CA
    Application Details

    I applied through an employee referral. The process took 3+ weeks - interviewed at Apple in May 2010.

    Interview Details

    I was recommended by a current employee. within 2 weeks i received and email to come in a join a group interview. the group interview was abysmal, with no direction or clear goals. within another 2 weeks i received an email to come in for a follow up interview. the second interview was great and very personal. i was offered the job 2 days later

    Interview Questions
    • just your standard interview questions, with ought any of the "psychological" ones, it was a pretty pleasant experience honestly   Answer Question
    Negotiation Details
    They offer me the compensation i was expecting and there was no negotiating
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate  in  Chestnut Hill, MA
    Anonymous Interview Candidate in Chestnut Hill, MA
    Application Details

    I applied in-person. The process took 3 days - interviewed at Apple in June 2009.

    Interview Details

    Very casual. I wore Jeans and a T-shirt. Just make sure you look presentable and no open toe shoes. Act "passionate" about technology. You must know a good deal about the company's products to be taken seriously. They hire old or young so don't worry if you are older.

    Interview Questions
    • Nothing really. They just ask you about yourself and why you want to work there.   Answer Question
    Negotiation Details
    Not able to negotiate. Just took the job as I really needed it.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate  in  Westminster, CO
    Anonymous Interview Candidate in Westminster, CO
    Application Details

    I applied online - interviewed at Apple in September 2013.

    Interview Details

    Open interview with 2 other candidates and 3 of the managers. It was rather high pressure despite how laid back they tried to make it seem. They passed an iPad around with questions on it that you had to answer. Everyone got different questions to answer. There was a bit more pressure since you were speaking in front of 3 managers and also knowing what sort of competition you were up against for the position.

    Interview Questions
    • Tell me one time someone simply did not like you in the work place and how you dealt with it.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  9.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate  in  Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied through other source. The process took 2+ weeks - interviewed at Apple in November 2011.

    Interview Details

    The first interview took place in a group scenario. They where focused on group settings. Really out to look for those who stand out for their unique/personality as well as customer service skills and real life experiences. After that, it took about 5-10 days to hear back and get an offer of employment

    Interview Questions
    • What are your expectations of this role if you get this position?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate  in  Boston, MA
    Anonymous Interview Candidate in Boston, MA
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Apple in January 2009.

    Interview Details

    First you do a group interview. Then four more interview that are one on one. Two with managers, one with store leader, and one with regional manager

    Interview Questions
    • Please tell us about a time when you exceeded a customer's expectations.   Answer Question
    Negotiation Details
    You can negotiate, but not every much. If you have retail experience that helps.
    Accepted Offer
    Positive Experience
    Average Interview

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