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Apple Mac Specialist (Apple Store) Interview Questions

Updated Nov 14, 2014
Updated Nov 14, 2014
233 Interview Reviews

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Mac Specialist (Apple Store) Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

The interview is broken down into three sections. The first section was the questions while the prospective employees were in a group. The second was with the assistant manager who asked you questions about your personal reasons for the job etc. The last stage was the store manager explaining their culture and asking if you have questions. Its not a difficult thing, just be yourself!

Interview Questions
  • What do you love about Apple products more than Microsoft products?   Answer Question
Declined Offer

Other Interview Reviews for Apple

  1. 1 person found this helpful  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate in Boston, MA
    Anonymous Interview Candidate in Boston, MA
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Apple.

    Interview Details

    Started off by submitting an application online with a resume and cover letter.
    Received an email a week later inviting me to a seminar at a nearby Sheraton due to my interesting and impressive résumé (their words).
    Shined and impressed at said seminar and got an invited to a one on one interview at the store, a week later.
    The first of 4 interviews with different managers AND the Market leader who happened to be around after my third interview.
    Go offered a job 2 weeks later after the background check came back positive.

    Interview Questions
    • You really really have to shine.
      These guys don't mess around and they have 45,000 other applicants ready to out shine you.
      Be friendly, be a team worker, over achiever and a people person if you even want to begin impressing them.
        Answer Question
    Negotiation Details
    I didn't negotiate. It would be foolish.
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate in South Salt Lake, UT
    Anonymous Interview Candidate in South Salt Lake, UT
    Application Details

    I applied online. The process took 2 weeksinterviewed at Apple.

    Interview Details

    Hiring process was a bit disorganized. Note apple corporate and retail are two different things and in actuality people rarely cross over.

    Interview Questions
    Accepted Offer
  3. 2 people found this helpful  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Apple.

    Interview Details

    Great people to interview with. Its all about confidence and knowing your goals and what you bring to the Apple Store. They don't necessarily look at your resume but ask you more common sense questions and your past experience.

    Interview Questions
    • No difficult moments or unexpected questions. Just be confident and don't make up stories about you. Mostly common sense type questions.   Answer Question
    No Offer
    Easy Interview
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  5. 3 people found this helpful  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Apple.

    Interview Details

    Initial communications were done through the web and I received a follow up phone call to schedule the first and only interview. I met with two managers who asked basic interview questions. They offered me the position on the spot.

    Interview Questions
    Negotiation Details
    Rates were fixed and I found out after working there a while that raises are few and far between.
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 2 people found this helpful  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Apple.

    Interview Details

    Had many group interviews at a local hotel. Got a call back the same day for another interview later in the week. Casual interviews, I dressed up too much I was later told, when I wore business casual attire. Eventually, had two one-one interviews at the local food court in the mall at which the store was located.

    Interview Questions
    • Know your Apple products, there are opportunities to stand out when they ask you about certain photos and references. (During Group Interviews)

      Why Apple?
      How many Apple products do you have?
      How would you handle this or that situation?
      What makes you a good fit for the team?
        Answer Question
    Negotiation Details
    No negotiation. It wasn't going to be fair to pay me more than the other guys who have Master degrees.... In Philosophy and Graphic Design.
    Accepted Offer
    Neutral Experience
    Average Interview
  7. 6 people found this helpful  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate in Cambridge, MA
    Anonymous Interview Candidate in Cambridge, MA
    Application Details

    I applied online. The process took 6 weeksinterviewed at Apple in January 2013.

    Interview Details

    Like most other people, I started by submitting an application online. Within a couple days, I received an email inviting me to an in-store hiring seminar. The dates listed in the email were incorrect and I had to ask for clarification. I was then given a date over three weeks away. The email also said I had to fill out another application online, but the link was broken and I was later told not to worry about it.

    After three weeks, I received an email the day before the seminar saying it had been moved to a nearby hotel. The next day, I arrived at the hotel early and eventually we were let into a big conference room to begin filling out some paperwork. This included a quiz about various Apple products, basic technical knowledge, customer relations, etc. After that, the four Apple Store employees introduced themselves and explained how the seminar will work. Our first task was to talk to the person next to us and find out who they are, why they want to work for Apple, an interesting fact about them, and what super power they would want. Since there were about 25 people, introducing everyone took a LONG time. After introductions, we were shown videos about the Apple Store and asked questions about them. They then went through and discussed all the positions. At the end, we were asked if we had any questions. The whole thing lasted about three hours.

    A couple days later, I received a phone call asking me to come in for an interview with the store leader later in the week. I was also sent a request for a background check that same day. Day of the interview, I arrived early and waited for the store leader while looking at all the products on display. After a few minutes, the store leader came out and we walked to the food court. We talked for about 20 minutes and he asked me what I thought of the hiring seminar, why I want to work for Apple, a few questions about my resume/past experience, a bunch of behavioral questions, and finally what position I'm interested in. The whole time he acted very neutral and it was difficult to determine how things were going by his reactions. At the end, he asked me if I was familiar with the Family Room Specialist position, what my availability looked like, and if I had any questions. I asked a couple things and we chatted for a few more minutes before he told me that I should hear something back within the next few days.

    Four days later, I received another phone call asking me to come in for a one-on-one interview with the lead genius. It was very similar to the previous interview, but the guy was super easy to talk to and made the interview a lot less stressful. We talked about my previous experience, various customer situations, favorite apps, what Apple products I own, what it's like working at the Apple Store, and if I have any questions. At the end, he told me I did a great job and gave me a few pointers on how I could improve even more. He was a really nice guy and it was great talking with him. Before leaving, he said I should hear back win the next few days.

    The next day, I got another call asking me to come in for a one-on-one interview with he store manager the following week. The guy on the phone even told me that this was good as most people tend not to get this far. The day of the interview, I got a call asking me if I could come in later that day since the store manager was busy. Once at the store, things again went very similar to the past two interviews. The store manager, however, was nowhere near as easy to talk to as anyone at the other interviews and really seemed like he was trying to make you uncomfortable and see how you react under pressure. Most of the things he asked were behavioral questions and, after responding, he would just go right into the next question all the while starring you down. One of the hardest things he asked was how do you act when someone has caused you to lose your cool. I wasn't really prepared for a question like that and it caught me a little off guard. After that, he asked about what position I'd be interested in and whether I would consider working part time since he didn't have any room for full time family room specialists. I said that I would consider it, but that I'd rather work full time in a different position and start really assimilating the store's culture. He then said that he'd talk with the other people who interviewed me and that I'd hear something by the end of the week.

    Sadly, I received a template email the next week saying that they had chosen to proceed with someone else. All and all, I was upset at how disorganized the process seemed and the fact that I had given them a month and a half of my time (from online application to final decision) and gone through four separate interviews only to be rejected with a template email.

    Interview Questions
    • How do you act when someone causes you to lose your cool? Explain your actions, attitude, body language, etc.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  8.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate in Boston, MA
    Anonymous Interview Candidate in Boston, MA
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Apple.

    Interview Details

    1 Group interview and one Private interview with General manager. The process has becoming quite a bit more rigorous since I was hired however. Now you have about 4 interviews and a video submission.

    Negotiation Details
    I was offered a roll that I did not wish to take and asked if there was another opening. I was also offered 12.50/hour which I tried to negotiate and said that I would think about it.
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate in Northridge, CA
    Anonymous Interview Candidate in Northridge, CA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Apple.

    Interview Details

    got a call, then the interview. It didn't last much. He pretty much told us he would know in 5 minutes if we were a fit. At the end all of us in the interview got hired.

    Interview Questions
    • I had to convince the interviewer to "purchase a hammer" that happened to be laying around there. It was very weird to be honest.   View Answer
    Negotiation Details
    negotiation? pffffff... yeah right. It was $10 an hour back then. Take it or leave.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Mac Specialist (Apple Store) Interview

    Anonymous Interview Candidate in Alpharetta, GA
    Anonymous Interview Candidate in Alpharetta, GA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Apple in October 2012.

    Interview Details

    Once applied I was contacted the very next day. At the end of the interview, I was advised that there were a series of 5 interviews before an offer is made. This gives the company a chance to paint a clear picture of their candidate by meeting with different levels of management. Although long this interview process was the most laid back ever!

    Interview Questions
    • What do you dislike most about your current job and what would be your steps to change it?   Answer Question
    Negotiation Details
    N/a
    Accepted Offer
    Positive Experience
    Easy Interview

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