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Associate Claims Representative/Field Claims Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

The process took 2 days - interviewed at Auto-Owners Insurance in May 2011.

Interview Details

I did two 1-1 interviews on two different days. The first interview was with a local Claims manager. It was surprisingly less formal then I thought. It felt more like a meet and greet. He asked about my education and experience, and asked 3-4 standard interview questions. (Angry customer, delivering bad news, and 2 more that I can’t remember). Then he asked if I had any questions. I was invited back for a second interview with the regional manager. It was a bit more formal then the first, but still very relaxed. He also asked about education, experience, and a few interview questions. (Investigated a problem?) Then he asked if I had any questions. The first interview went well, but the nerves got the best of me in the second, my guess was the added formality.

Interview Questions
No Offer
Positive Experience
Easy Interview

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