Glassdoor is your free inside look at Bank of America interview questions and advice. All 691 interview reviews posted anonymously by Bank of America employees and interview candidates.
Accepted Offer – Reviewed May 19, 2013 New
Interview Details – Initial contact is through recruiter who passes info on to hiring manager. Phone interview, then in-person with hiring manager and 1 other banking center manager. Interview was relaxed and both managers were very friendly. Interviewed in a banking center office.
Interview Question – What have you done in your career to prepare yourself for this position? Answer Question
Negotiation Details – Not much negotiation room.
Accepted Offer – Reviewed May 19, 2013 New
Interview Details – apply online, phone interview, branch interview
Interview Question – why you think i should hire you Answer Question
Accepted Offer – Interviewed in King of Prussia, PA Jan 2011 – Reviewed May 16, 2013 New
Interview Details – I was refereed by one of their employees. I was invited for interview which took place in king of Prussia , I was asked couple of typical questions. Tell me something about yourself? Why should we hire you? Why do you want to work here? Do you know anything about tax procurement? What types of software are you familiar with? Whole interview was around 30 minutes. After interview I was hire.
Interview Question – Non of the questions were difficult. Answer Question
Negotiation Details – Since I was applying for internship there was no negotiation in terms of salary.
Accepted Offer – Reviewed May 15, 2013 New
Interview Details – I submitted my application online and was asked to take a survey for the Teller position. I did a phone interview with a recruiter and scheduled an interview. I did a one-on-one with the Branch Manager and got an offer the next day. I thought the whole process was very easy and the recruiter was very friendly.
Interview Question – No difficult or unexpected question. I know one of my coworkers had to sell something to the Branch Manager and Assistant Manager during his interview. Answer Question
Negotiation Details – There was no negotiating. I had no experience, they started me at $11.36. At the time I was making $8.25, so to me, it was more than acceptable.
Accepted Offer – Interviewed in New York, NY May 2013 – Reviewed May 14, 2013 New
Interview Details –
So this is the interview process for a teller at BofA. First, I applied online through BofA.com. Once I applied they give you about 48 hours to complete the assessment test. The assessment test asks you a variety of questions such as, money counting, typing speed, situational questions, characteristic questions of yourself.
After you pass the assessment test you would be contacted by a recruiter within two days or so through email to set up your first phone interview. The first phone interview will be very easy. She would tell you about the Teller position, salary, and so on. She would then ask you, "tell me about yourself and why did you choose BofA?"
Then after, she would set up a second phone interview with another recruiter the day after and stated that it would be 30 minutes long. The second interview was more detailed. Again she asked, "tell me about yourself, why did you choose BofA, What do you see yourself doing in 3 years, what was your title from your previous job and responsibilities, tell me about a time you went beyond to help a customer, and lastly role play being a teller and she was the customer." During the role play she asked to view the account of her sick brother who was in the hospital. Now all you need to remember is to acknowledge her sick brother and make sure you go back with fulfilling the transaction or a viable solution to the situation if she is not allowed to see her brother's account. Once you do well on the second interview you will receive another email stating you have an interview with the Branch manager and Assistant manager of your desired location I set it up for Monday instead of that Friday (FYI, banks are normally super busy on Friday. I rather get them while they aren't so busy.)
When I went to the third and last interview I wasn't that nervous. I kept in mind everything that was done in the second phone interview and luckily they were the same questions. Both the managers were very pleasant. I left with a good feeling and waited about a week to hear back from my recruiter of the second phone interview and extend the opportunity to me.
Also the background check is very thorough make sure your resume matches your background information. Don't lie on it, you will only hurt yourself.
Best Luck!
Interview Question – The role playing part was the only part in which you have to think a bit. Its manageable though. Answer Question
Negotiation Details – I got a fair deal. If you are looking to start up in the finance field this is a good job for you.
Accepted Offer – Interviewed in Scranton, PA Jul 2012 – Reviewed May 11, 2013 New
Interview Details – I took the online assessment, received a phone call from a recruiter and was set up for live interview. It was one on one, I felt attacked as hiring manager kept implying the distance would be a problem and if my personal life would get in way.
Interview Question – /do you have a problem getting here or personal issues that would hinder your ob performance? View Answer
Negotiation Details – I tried to get more than $13 per hour as I was told that it was not in their budget. Imagine a multi billion dollar company saying this!
Accepted Offer – Interviewed in New York, NY May 2013 – Reviewed May 8, 2013 New
Interview Details – I applied online. Received an email to complete an online assesment. HR communicated about a week after to schedule an interview. After the interview, it took less than a week to get the feedback on the interview. It took about a month to complete the whole process.
Interview Question – There were no difficult questions. The key is being prepared. One question they asked; Why Bank of America? View Answer
Negotiation Details – The was no negotiation.
Accepted Offer – Reviewed May 8, 2013 New
Interview Details –
It's very difficult to land an interview with Bank of America. Best possible way to even get contacted by a recruiter is if you are referred by an internal employee.
Interview process is pretty standard with behavioral questions. The hiring manager will go through a book of questions asking for specific examples of times you succeeded in the past or how you've overcome an obstacle.
It is a very long process.
Interview Question – Have specific examples ready. Actions and RESULTS. Answer Question
Accepted Offer – Interviewed in Charlotte, NC Mar 2013 – Reviewed May 8, 2013 New
Interview Details – Interview was very easy. All questions was directly from your resume
Accepted Offer – Interviewed in Aug 2011 – Reviewed May 6, 2013
Interview Details –
Fairly standard. Selection process starts with a job being posted online (at the company's website, but it can be advertised at other venues). Once you apply, you will be asked to take an online assessment that includes personality questions, work experience, education, etc. It also includes one section that aims at determining your tendency to behave in certain ways under certain conditions (how to handle a difficult customer, a co-worker is being dishonest, etc.) Just be honest and you'll do fine. Also remember how you answer the questions because they recycle questions (reworded) and that's how many are disqualified, because of the inconsistency of their answers. The assessment also includes a section that evaluates your ability to handle money and to perform basic operations and attention to detail, as well as mutiltasking.
Once you complete the assessment, you will be notified via email if you passed and an HR recruiter will call you to set up an initial phone interview. If they want you, they'll set up a second interview with the same recruiter. If you pass this interview, the recruiter will contact you once again to file paperwork that includes fingerprints, background check (beware, they'll leave no stone unturned). If you pass this second interview, the recruiter will invite you to a final interview, this time with the banking center manager and possibly one of two of his/her management team members. This is a very good sign and it is almost a formality (IMHO). Consider yourself hired. Congrats?
Interview Question – No weird questions asked. I'd say, if they ask you an open-ended question such as: What can you tell me about yourself? Capitalize on that moment and shine on! Show them why you'd love to work for that company and why you're the best candidate. Be prepared to give examples of how you handled difficult situations in previous jobs. Definitely negotiate Answer Question
Negotiation Details – If you have any kind of banking experience, by all means negotiate your salary, emphasizing why you deserve such an hourly rate. If not, well, that depends on the particular situation. Are you bilingual? That's more money. Do you have managerial experience? That's more money. Experience in sales? Check.
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