Bank of America Interview Questions

Updated Apr 22, 2015
1,770 Interview Reviews

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  1.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Average Interview
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at Bank of America.

    Interview

    Pretty standard interview process. You first need to create a candidate profile online and pass a pre-employment assessment specific to the position. Then a recruiter will call you for a phone screening prior to an interview with a banking center manager. After that, you'll have a final interview with a consumer market manager(CMM).

    Interview Questions

    • Tell me about a time when you handled an irate customer and resolved an issue or a concern.   Answer Question
  2.  

    Vice President - IT Interview

    Anonymous Interview Candidate in Lake Ronkonkoma, Suffolk, NY
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3+ monthsinterviewed at Bank of America (Lake Ronkonkoma, Suffolk, NY).

    Interview

    My interview process was completely over the phone. Initially it was my manager that screened me, followed by a second call with the rest of the team. They fired technical questions at me, and I answered them. I was then asked if I had any questions about the role. My position is interesting because of the geographical dispersement of my team. Nearly everyone in the group works from home, thus they phone interviews. A lot of what they were looking for was both my technical abilities and my ability to communicate and blend with the rest of the team.

    Interview Questions

  3.  

    UAT Tester Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeksinterviewed at Bank of America.

    Interview

    Initial phone interview with recruiter then a 3 person phone interview with the company and department heads. They asked the typical interview questions relative to the position along with is the location suitable for driving. They described the department and the work involved. very comprehensive interview

    Interview Questions

    • Is the company location an issue in driving to work?   1 Answer
    • Q: do you have any experience with TSYS?   1 Answer
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  5. Helpful (4)  

    Professional Teller Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Negative Experience
    Easy Interview
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Bank of America (New York, NY).

    Interview

    The initial interview process was terrible. The HR rep emailed me to schedule a phone interview (phone screening). They missed the interview and I got an email later that evening to reschedule. They were late to the reschedule interview. The rep forwarded my info to the hiring branch manager. They spelled her name wrong and I felt so embarrassed for getting a relatively simple name incorrect. The interview was weird. They were workers and employers constantly leaving and coming. They were professional and they provided pertinent info to the job that one might not think to ask such as the dress code, no sitting policy, etc.

    Interview Questions

    • Describe a time when you went above and beyond for a customer?   1 Answer
  6.  

    Loan Funder Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency – interviewed at Bank of America.

    Interview

    Went to work through Temp service worked part time for 6 months. Moved to full time and was given perm position. Not much of an interview process was based on my performance as temp.

    Interview Questions

  7.  

    Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Bank of America.

    Interview

    it was a normal interview. had questions that most employers want to know about. interviewer was very friendly and made me feel at ease. believe they have a set of standard questions that are discussed.

    Interview Questions

    • Tell me about a time when you had an employee issue to resolve   Answer Question
  8.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Accepted Offer
    Positive Experience

    Interview

    I applied online, and received a call the next day to set up an in person interview with the branch manager and the market area manager. They were very nice, respectful of time, and easy to talk to. Questions centered totally around sales experience- what have you done, why did you do it, how were you successful, etc. I have worked in similar jobs before so I was able to provide specific sales numbers which was helpful. We also role played a scenario where a customer comes into the branch and how I would add value. I received a call from the recruiter twenty minutes after the interview to set a phone interview with another woman (I did not catch her title). This was very similar to the previous one- we walked through my resume, did a role play scenario, and she asked why I wanted to work for BOA.

    Interview Questions

    • Role play- current customer's financial picture. What do you present and why?   1 Answer

    Negotiation

    I received a salary offer, and I said that I had other offers on the table of $X. They met me in the middle and I am satisfied with the pay.

  9.  

    Commercial Banking Credit Analyst Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 2 weeksinterviewed at Bank of America.

    Interview

    On campus recruiting which led to an in person interview. Second was in local office and various fit questions were asked. Grades were a little shaky so was asked to explain that.

    Interview Questions

  10.  

    Personal Banker Interview

    Anonymous Interview Candidate in Toms River, NJ
    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 7 weeksinterviewed at Bank of America (Toms River, NJ) in April 2015.

    Interview

    this site was very helpful to me while my very longgg interview process was taking place... about 6 weeks ago I applied for a banker position. I had a quick phone interview followed by a more depth phone interview a few days later. after that see a recruiter set me up for an interview with the branch manager about a week later. following that interview I waited about 2 more weeks and met with the market manager. That interview lasted about 45 minutes and he made it seem like I had the position. after a week of not hearing anything I contacted the recruiter you asked if I was still being considered for the position. She responded and said that they thought I would be a better fit in the relationship banker role. I asked for feedback and never got a response. A month later the recruiter emailed me asking to go to an open house they were having. I assumed it was for relationship banker roles. When I got there the branch manager and market manager that I already interviewed with were there and wanted to have an additional interview. I was there about 45 minutes and they said they would talk about it and I would hear back from the recruiter. the recruiter contacted me the following day and said the interview went well and that she wanted me to have another interview over the phone with the sales Regional Manager. That interview took place the following day. I finally received an offer the day after that. it was the longest interview process I've ever been through but well worth it at the end.

    Interview Questions

    • give an example of a unique customer that you were able to help?tell me what your process would be during an account opening?   Answer Question
  11.  

    Administrative Assistant I I I Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Bank of America in April 2015.

    Interview

    Submitted application online. Recruiter called within days and set up a phone interview with the hiring manager. I was brought in for a face to face about a week later.

    Interview Questions

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