Bank of America Sales & Service Specialist Interview Questions

Updated Apr 27, 2015
31 Interview Reviews

Interview Experience

Interview Experience

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Sales & Service Specialist Interview

Anonymous Employee
No Offer
Neutral Experience
Average Interview
No Offer
Neutral Experience
Average Interview

Application

I applied through an employee referral – interviewed at Bank of America.

Interview

Made it through 3 different levels of phone interviews. Was called back for an informal meeting, advanced to a formal interview. After about 45 min of introductions and questioning I left feeling confident. I was assured of a follow up in the next few weeks. No follow up whatsoever, I even tried numerous times to contact but never received a response.

Interview Questions

  • How do you see yourself contributing to the B of A team?   Answer Question

Other Interview Reviews for Bank of America

  1.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate in North Arlington, NJ
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Bank of America (North Arlington, NJ) in February 2015.

    Interview

    The branch manager was very kind and professional. She asked me about my career goals and also gave small scenarios. She wanted to know how I would react if we had angry customers.

    Interview Questions

    • Where do you see 5 years from now?   1 Answer

    Negotiation

    16$ an hour. There was no room for negotiations

  2.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate in Vancouver, WA
    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Bank of America (Vancouver, WA).

    Interview

    Phone interview with recruiter and face-to-face interview with manager. The whole process takes about a month with background checks and fingerprinting etc. Very easy interview with situational and behavioral questions.

    Interview Questions

  3.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate in Hartford, CT
    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Bank of America (Hartford, CT).

    Interview

    Hiring process was great....Had an interview with the manager and received a callback the same day. The whole process was easy not like now where they ask a million questions and play that mind game test

    Interview Questions

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  5.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Bank of America.

    Interview

    Very long but I liked that they made sure they weren't hiring just anyone who would quit in 3 months, the recruiters who initially call were very nice and professional, and Very helpful with education you on the company.

    Interview Questions

    • Tell us about a time you disagreed with a managers decision.   Answer Question
  6.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Accepted Offer

    Interview

    After passing the assessment a formal interview with the branch manager was set up. Pretty standard interview questions. After that I got a phone call with an offer and had to get fingerprinted, provide documents, etc. No drug testing. All in all a fairly easy experience.

    Negotiation

    Did not attempt negotiation.

  7.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Easy Interview
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Bank of America.

    Interview

    My interview was with branch management

    Negotiation

    Not negotiable for me.

  8.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at Bank of America.

    Interview

    Interview was fairly simple but was with a manager that left before I started my position.

    Negotiation

    There was no negotiation phase, they gave me an offer and it was not negotiable.

  9.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate in Fairless Hills, PA
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Bank of America (Fairless Hills, PA) in March 2014.

    Interview

    Filled out an application for teller position. Then had phone interview, then face to face interview next day with branch manager. Two days later offered position for a sales and service specialist even though I applied for the teller position.

    Interview Questions

    • Why Bank of America? Lots of role playing. Where do you see yourself in five years?   Answer Question

    Negotiation

    They told me a number and I accepted.

  10.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate in Cape May, NJ
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Bank of America (Cape May, NJ).

    Interview

    My friend worked for the bank and was being promoted to a personal banker. She told me to apply so i did online. I had 1 phone interview with the recruiter it lasted about 10 minutes and 1 in person interview with the banking center manager it was about 20 minutes.

    Interview Questions

    • What made you want to work for this company?   1 Answer

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