Bank of America

  www.bankofamerica.com
  www.bankofamerica.com

Bank of America Sales & Service Specialist Interview Questions

Updated Nov 15, 2014
Updated Nov 15, 2014
27 Interview Reviews

Interview Experience

Interview Experience

56%
40%
4%

Getting an Interview

Getting an Interview

52%
43%
1%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy

27 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Sales & Service Specialist Interview

Anonymous Interview Candidate in Vancouver, WA
Anonymous Interview Candidate in Vancouver, WA
Application Details

I applied online. The process took 4+ weeksinterviewed at Bank of America.

Interview Details

Phone interview with recruiter and face-to-face interview with manager. The whole process takes about a month with background checks and fingerprinting etc. Very easy interview with situational and behavioral questions.

Interview Questions
Accepted Offer
Neutral Experience
Easy Interview

Other Interview Reviews for Bank of America

  1.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate in Hartford, CT
    Anonymous Interview Candidate in Hartford, CT
    Application Details

    I applied in-person – interviewed at Bank of America.

    Interview Details

    Hiring process was great....Had an interview with the manager and received a callback the same day. The whole process was easy not like now where they ask a million questions and play that mind game test

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  2.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Bank of America.

    Interview Details

    Very long but I liked that they made sure they weren't hiring just anyone who would quit in 3 months, the recruiters who initially call were very nice and professional, and Very helpful with education you on the company.

    Interview Questions
    • Tell us about a time you disagreed with a managers decision.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    After passing the assessment a formal interview with the branch manager was set up. Pretty standard interview questions. After that I got a phone call with an offer and had to get fingerprinted, provide documents, etc. No drug testing. All in all a fairly easy experience.

    Negotiation Details
    Did not attempt negotiation.
    Accepted Offer
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Bank of America.

    Interview Details

    My interview was with branch management

    Negotiation Details
    Not negotiable for me.
    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Bank of America.

    Interview Details

    Interview was fairly simple but was with a manager that left before I started my position.

    Negotiation Details
    There was no negotiation phase, they gave me an offer and it was not negotiable.
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate in Fairless Hills, PA
    Anonymous Interview Candidate in Fairless Hills, PA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Bank of America in March 2014.

    Interview Details

    Filled out an application for teller position. Then had phone interview, then face to face interview next day with branch manager. Two days later offered position for a sales and service specialist even though I applied for the teller position.

    Interview Questions
    • Why Bank of America? Lots of role playing. Where do you see yourself in five years?   Answer Question
    Negotiation Details
    They told me a number and I accepted.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate in Cape May, NJ
    Anonymous Interview Candidate in Cape May, NJ
    Application Details

    I applied online – interviewed at Bank of America.

    Interview Details

    My friend worked for the bank and was being promoted to a personal banker. She told me to apply so i did online. I had 1 phone interview with the recruiter it lasted about 10 minutes and 1 in person interview with the banking center manager it was about 20 minutes.

    Interview Questions
    • What made you want to work for this company?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Bank of America in September 2013.

    Interview Details

    Applied online and was contacted by the recruiter the next day. Went in for a 1 on 1 interview with the hiring manager. A few days later, went in for another 1 on 1 interview with the market manager. She gave me the position after the interview was done and told me that the recruiter will be contacting me within the next few days to make the offer.

    Interview Questions
    • Why do you want to be a SSS? What are some of the things that you are going to do in order to achieve your goals as a SSS?   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview
  10.  

    Sales & Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview, then interview with banking center manager. Asked about cash handling, customer service, and sales experience. Asked how I would go about selling our products and services to current or potential customers.

    Interview Questions
    • How would you sell business products and services to a personal customer?   Answer Question
    Accepted Offer

Work at Bank of America? Share Your Experiences

Bank of America

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.