I applied online and the process took 4 days - interviewed at Bank of America.
Interview Details – Initially I was contacted for a phone interview, followed by a group interview. The interview consisted of situational scenarios. The hiring process was quit lengthy as I had to fill out online forms, take an additional quiz, go in for fingerprinting. The background check is also pretty thorough as they ask for all previous employment including positions held for a short period and have an investigator to confirm your employment.
Interview Question – Nothing really difficult, they just want to know how you are able to handle stress and your experiences working in a team setting. Give examples of each questions and how you overcame obstacles in work and/or life. Answer Question
I applied online and the process took 4 weeks - interviewed at Bank of America in September 2013.
Interview Details –
Saw the listing for the job at the BofA careers website and applied.
Two days later, I received an email from a recruiter wanting to set a phone interview. Set that up within a week.
I was then contacted by the recruiter three days after the phone interview to set a face-to-face interview, which I picked for the next day. The same day, I received a link for the ASI background information.
I thought the interview went alight, all the questions were situational and/or behavioral type. They seemed really interested in my previous job and even asked me questions related to that which has nothing to do with the position but I figured...a test, perhaps? So I was ok with it. The managers told me they still had some more interviews to do but would have an answer in a couple weeks, that if I moved on there would be another interview...etc
I finished up the ASI background information, and I wrote a really nice thank you letter the next day and sent it to the office. An actual letter, not email. I had two other interviews set up for other positions elsewhere so I was focused on them, so I was certainly surprised when I received a call back from the recruiter two days later! I was thinking that was quick, now they want to set up the next interview, but I actually received the verbal job offer!
Interview Question –
Unexpected questions were questions related to my previous job that didn't have anything to do with the current one.
Other questions were mostly behavior/situation type questions, such as how did you deal with upset customers, and what was your favorite thing you liked about your last job. etc. Answer Question
Negotiation Details – I did not need to negotiate, as they offered me more than I expected. I was quite happy with the offer.
I applied through a recruiter and the process took 5 days - interviewed at Bank of America.
Interview Details – Very shallow interview process. Did everything in one day(1st & 2nd interview)
Interview Question – No unexpected interview questions. Answer Question
Negotiation Details – No negotiation as was an internal applicant which is highly preferred coming back off an admin leave
I applied online and the process took 5 days - interviewed at Bank of America.
Interview Details – Received phone call a couple days after submitting resume. Caller set up phone interview for next day. Phone interview was very short and rushed. No situational questions were asked and it was almost like a screening call. In-person interview was set up for the next day. Was told to dress in professional (nice shirt w/tie, etc...). Interview was interesting as it was a group/panel interview with myself and 5 other applicants (along with 2 interviewees who were team managers and quite frankly looked very unprofessional). Thought it was a very odd way for B of A to handle their interviews. Not very impressed. Managers went around and asked applicants different situational questions. I did not answer the questions well enough because I truly believe I was thrown off by this interview style. I don't mind that I did not get the job as I see it as a sign. After they told us you would be taking 80-100 calls and quite a few of them would be irate, I become a lot less interested in the job. Then they talked about measuring stats and it sounds like they like to micro-manage employees. I also want to add that this position is not really "analyzing" fraud. It's taking inbound phone calls from card holders who have had their credit card turned off because of suspicious activity. You verify if they made certain charges and if it is fraud, you send the claim info to another department. You do not handle investigating. Imagine how much fun those phone calls are. Especially when someone's credit card gets declined at dinner or somewhere and they call you screaming at the top of their lungs.
Interview Question –
I believe these were the 3 questions they asked:
Name a time you experienced change in the workplace.
Tell me about a time your customer had a negative experience and what you did to resolve it
GIve an example of a time you had to work together as a team and what did you do. Answer Question
I applied online and interviewed at Bank of America.
Interview Details – Your Resume is shortlisted followed by online assessment and then HR round.
Reason for Declining – No H1B sposor
I applied through an employee referral and the process took 2 weeks - interviewed at Bank of America in July 2012.
Interview Details –
Application is completed online. If you are selected for an interview, you will be contacted by Bank of America Staffing. If offered a position, you will have a lengthy online application and I-9 paperwork to fill out prior to your first day of training. Also prior to your first day you must set up a time to be fingerprinted.
My first interview was conducted by two Team Managers and my follow up interview was conducted by the Unit Manager.
Negotiation Details – I received a call the day after my second interview with a job offer. I was given the starting pay but I said that would not suffice. I quoted what I made at my previous employer and the staffing agent said she would contact the Unit Manager to see what we could come up with. I was called back two days later with a significant increase, which I accepted.
I applied through other source and the process took a day - interviewed at Bank of America in June 2012.
Interview Details – This was a hiring from with-in the company type of interview. I met with an Assistant Manager and Unit Manager. They gave an overview of the position and asked basic interview questions. I was offered the position the following week.
The process took 1 week - interviewed at Bank of America in September 2011.
Interview Details –
Skills,IQ,And Personality Test
Staffing Agency Contact
Employment & Education Verification
Group Panel Interview
I applied online and the process took 1 week - interviewed at Bank of America in April 2011.
Interview Details – Great feeback and provided a quick response. The intereview was a positive experience.
Interview Question – What i knew about the company and why I was interested in the company. Answer Question
Negotiation Details – n/a
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