Bank of America
3.2 of 5 5,388 reviews
www.bankofamerica.com Charlotte, NC 5000+ Employees

Bank of America Full Time Teller Interview Questions & Reviews

Updated Apr 14, 2014
All Interviews Received Offers

Getting the Interview 

79%
4%
3%

Interview Experience 

66%
26%
6%

Interview Difficulty 

320 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Positive Experience

Easy Interview

Teller Interview

Anonymous Interview Candidate

I applied online and the process took 2 weeks - interviewed at Bank of America in January 2013.

Interview Details – just complete the test online

Interview Question – the investigation questions for background check. has to answer alot of questions and 5 years working experience prefered   Answer Question

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Accepted Offer

Positive Experience

Very Easy Interview

Teller Interview

Anonymous Employee

I applied online and the process took 5 days - interviewed at Bank of America in December 2013.

Interview Details – Be sure to answer every question in detail

Negotiation Details – Very little negotiating

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Accepted Offer

Neutral Experience

Average Interview

Teller Interview

Anonymous Employee

I applied online and interviewed at Bank of America.

Interview Details – I applied for the part time teller position in the beginning of March. I applied online via the Bank of America website. A few days later I received a call from a recruiter. I was scheduled for a group interview the next day. They sent me an email with the information regarding what to wear and some forms to read and fill out. In my interview there was 18 people including myself. Multiple locations were hiring so they had each branch manager there (about 5 of them). They than allowed each of us to introduce our selves. They went around the group asking questions such as "What did you dislike most about your previous job" and "what is the most important thing when working with guests?" At the end of the interview each person individually met with one of the branch managers. The interview lasted about 3 Hours. They said we would receive either an email or phone call saying if we got the job or not. I received an email saying I didn't get the job.... But in the beginning of the month of April I recieved another stating they would like to continue with me and start the background check and to fill out the paper work. I started the paperwork and am currently waiting to hear back from the recruiter.

Interview Question – They asked to act like we were helping a customer and to sell them on a new product ex. Online banking   Answer Question

Negotiation Details – Still waiting to get results back from background check

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Teller Interview

Anonymous Employee

I applied online and the process took 2+ weeks - interviewed at Bank of America in June 2011.

Interview Details – Group Interview, followed by personal interview inside branch.

Interview Question – How would you handle an upset customer.   Answer Question

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Declined Offer

Positive Experience

Average Interview

Teller Interview

Anonymous Interview Candidate
Dallas, TX

I applied online and the process took 3 days - interviewed at Bank of America in April 2014.

Interview Details – This was group interview which was different but not as hard as I thought it would be. You just need to be willing to set up and answer questions directed to the group and not sit back quietly.

Interview Question – The hardest thing was the place we had to act out a scenario & try to get the "customer" to upgrade their account.   Answer Question

Reason for Declining – The hours would not fit in my schedule in the fall so in their best interest I declined & looked for something that would work during my last year of college

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Accepted Offer

Negative Experience

Average Interview

Professional Teller Interview

Anonymous Employee

I applied online and interviewed at Bank of America.

Interview Details – The interview process was just okay. First you have to take a long on-line test. Once you have passed, there was a group interview which was very uncomfortable.

Interview Question – Questions had to do with experience, was pretty basic.   Answer Question

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No Offer

Neutral Experience

Average Interview

PT Teller Interview

Anonymous Interview Candidate

I applied online and the process took 3 days - interviewed at Bank of America in April 2014.

Interview Details – Applied online. Received call from recruiter, but missed it. Called recruiter back and did phone interview on the spot. Scheduled for f2f interview for the next day. Branch manager had no idea I even had an interview with her when I arrived, but she conducted it anyway. I was told by both the Branch manager and recruiter that I would be contacted the next day, which was only yesterday. I will try to call later today if I have not heard anything.

Interview Question – The teller/customer role play was pretty unexpected.   Answer Question

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Accepted Offer

Neutral Experience

Very Easy Interview

Teller Interview

Anonymous Employee

I applied online and the process took 3 days - interviewed at Bank of America.

Interview Details – very easy online application., very easy interview. I applied online and that took about twenty minutes due to an interactive test. I then had a ten minute phone interview followed by a 45 minute interview in person the next day. I applied and had the job three days later.

Interview Question – Describe a difficult situation and how you handled it.   Answer Question

Negotiation Details – there wasn't one.

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Accepted Offer

Positive Experience

Easy Interview

Part Time Teller Interview

Anonymous Employee
Suwanee, GA

I applied online and the process took 3 weeks - interviewed at Bank of America in May 2013.

Interview Details – I applied and then two days later I was called by a recruiter. Right after the phone interview I was offered a F2F the following day. Two weeks after that I was offered the position. I thnk that it took so long because the manager was hiring an entirely new staff. Be nice and smile a lot

Interview Question – standard customer service ques. Look up the G.U.E.S.T standards   Answer Question

Negotiation Details – No negotiation... $12/hr with a B.S and cash handling experience

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No Offer

Negative Experience

Easy Interview

Teller Interview

Anonymous Interview Candidate
Saint Louis, MO

I applied online and interviewed at Bank of America.

Interview Details – I was contacted by a recruiter who had emailed me a test to take.Once I passed, he set up an over the phone interview with HR.

Interview Question – Why do you feel you should be apart of the Bank of America company   Answer Question

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