Barnes & Noble Bookseller Interview Questions

Updated May 7, 2015
23 Interview Reviews

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23 Candidate Interview Reviews Back to all Interviews

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Bookseller Interview

Anonymous Employee
No Offer
Positive Experience
Average Interview

Application

I applied online – interviewed at Barnes & Noble in April 2015.

Interview

First was called on the phone asking if I could come in for an interview. After the first interview I was asked to come into a second. After the second I received word a week later and did not get the job. Some questions were a little tough but feeling comfortable is key, as they try to see how you react to stressful situations.

Interview Questions

  • What's the last book you read? How would you respond to a customer who needed help?   Answer Question

Other Interview Reviews for Barnes & Noble

  1. Helpful (2)  

    Bookseller Interview

    Anonymous Employee in Wauwatosa, WI
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Barnes & Noble (Wauwatosa, WI) in March 2015.

    Interview

    Conversational, way too chit chatty, in the open in the cafe around total strangers, zero privacy, positive but with some odd questions. Ended extremely well and with a vague offer of a job after the background check and reference review formality. After three weeks of not hearing anything was informed via form letter email that no job was coming. This is after a positive review of references and a positive background check - I know because I got a copy of it. Very unprofessional to make a vague job offer and then rescind it for no reason after three weeks and personal vetting.

    Interview Questions

    • Do you think you could sell books to people in Wisconsin, who are not very smart?   Answer Question
  2.  

    Bookseller Interview

    Anonymous Employee in Costa Mesa, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online – interviewed at Barnes & Noble (Costa Mesa, CA) in November 2014.

    Interview

    It was a group interview, I showed up early but I was not able to find the interview spot. An employee incorrectly told me and another intervewee to wait in the coffee shop, until we asked again and somebody else redirected us. Interview ended up being mostly about people related questions.

    Interview Questions

  3. Helpful (1)  

    Bookseller Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Barnes & Noble in October 2014.

    Interview

    I submitted my application online a few weeks before and received a called about a group interview. The group interview was very laid back. They only asked us to do 3 things: 1) Introduce yourself 2) How would you recommend a book to a customer? 3) How would you sell a membership to a customer?

    Interview Questions

    • How would you recommend a book to a customer?   2 Answers
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  5.  

    Bookseller Interview

    Anonymous Employee in Melbourne, FL
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Barnes & Noble (Melbourne, FL).

    Interview

    I applied online and got a call the same day, asked me a few questions such as when I was availiable to work and when I could start. Asked me to come in for an interview 2 days later. I met with what I assume was the HR rep in our store at the cafe after waiting a few min for her to finish up another interview. She was nice and asked general questions about work history and things such as what was my biggest pet peeve and how I handled disagreements at work. She asked me how much experience I had in retail and with registers, since I have had no register experience she said that's ok they can train me. Finally when it came to references I didn't have 3 professional references and could not use family so I had to use personal and did not remember the last name for one of them so she pretty much ended the interview at that point and told me to call her when I could get the last name for my reference. I felt that it hurt my chance just because of my reference mistake. I have not heard anything back yet so I am hoping I do, she said they would call me.

    Interview Questions

  6. Helpful (1)  

    Bookseller Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Barnes & Noble in July 2014.

    Interview

    I applied through their online system more than once. the first time I applied I waited a week before I got a reply and because I was eager I kept checking the site to assure that the position was available. About 5 minutes after I checked the site a week after I applied, I got an email saying the position was filled. So I waited a few minutes and visited the career website and the same store now had two openings instead of the original one. I was kind of upset and thought maybe the email was an error so I applied again and almost a week later I got a phone call setting up an interview. I got all new clothes for the process and my parents were really proud (I'm 17). When I went in they were able to schedule a double back to back interview with 2 managers. I went in with a resume and a certificate detailing my work experience in a library. I also went in with my certification in pre-professional education fundamentals. The first manager was nice and she had a bubbly personality but the second manager came off as very rude and standoffish and flat out told me that since I was young I had very little experience.

    Interview Questions

    • How would you handle a customer or coworker that is in a bad mood?   Answer Question
  7.  

    Bookseller Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Barnes & Noble in July 2014.

    Interview

    I applied online a few different times because I was really interested in working here. The last time I applied I got a call from a manager about a week later, but it went to voicemail. I called back and talked to a different manager than the one that called. He took a few minutes to go get my application and resume. He was super nice, and I could tell he actually read my application before talking to me. He asked a couple questions about my previous experience, why I wanted to work here and what some of my favorite books were. He then told me they would be reviewing the applications this week and next and would call me for an interview if they wanted me to come back. I'm still currently waiting for them to call back. Hopefully they do, if not I plan to call just to see what's going on.

    Interview Questions

    • Why do I want to work here?   1 Answer
  8.  

    Bookseller Interview

    Anonymous Employee in Modesto, IL
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Barnes & Noble (Modesto, IL) in April 2014.

    Interview

    I applied online and received a phone call for a phone interview that was conducted right then. Moved onto an in person interview a few days later. That interview was not great. The phone kept ringing and employees kept coming into the manager's office without knocking during the interview. I felt it was unprofessional, however it may have been a test to see how I reacted.

    Interview Questions

  9.  

    Bookseller Interview

    Anonymous Employee in Fort Wayne, IN
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 daysinterviewed at Barnes & Noble (Fort Wayne, IN) in April 2014.

    Interview

    Applied online. It took about 4 days before someone called me to set up an interview which was scheduled for two days after the initial phone call. Went in and the interview lasted 15 minutes. The interviewer was very polite and kind. Didn't feel like a high pressure interview. Notable questions were: What does good customer service mean to you, name a time you helped a difficult customer, why do you want to work here, do you like to read, favorite genre.

    Interview Questions

  10. Helpful (2)  

    Bookseller Interview

    Anonymous Employee in San Bruno, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Barnes & Noble (San Bruno, CA) in March 2014.

    Interview

    Hiring manager was cordial and the questions asked were the basic retail scenario questions. After the interview, she went over my availabilities and said she'll tell me her decision within two days. Today is the deadline, and I am still waiting for the call; if I don't hear anything back at the end of the day i guess I didn't meet her expectation. :'(

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