Barnes & Noble Bookseller Interview Questions

Updated Jul 29, 2014
Updated Jul 29, 2014
18 Interview Reviews

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Bookseller Interview

Anonymous Interview Candidate in Melbourne, FL
Anonymous Interview Candidate in Melbourne, FL
Application Details

I applied online. The process took 5 daysinterviewed at Barnes & Noble.

Interview Details

I applied online and got a call the same day, asked me a few questions such as when I was availiable to work and when I could start. Asked me to come in for an interview 2 days later. I met with what I assume was the HR rep in our store at the cafe after waiting a few min for her to finish up another interview. She was nice and asked general questions about work history and things such as what was my biggest pet peeve and how I handled disagreements at work. She asked me how much experience I had in retail and with registers, since I have had no register experience she said that's ok they can train me. Finally when it came to references I didn't have 3 professional references and could not use family so I had to use personal and did not remember the last name for one of them so she pretty much ended the interview at that point and told me to call her when I could get the last name for my reference. I felt that it hurt my chance just because of my reference mistake. I have not heard anything back yet so I am hoping I do, she said they would call me.

Interview Questions
No Offer
Neutral Experience
Easy Interview

Other Interview Reviews for Barnes & Noble

  1.  

    Bookseller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Barnes & Noble in July 2014.

    Interview Details

    I applied through their online system more than once. the first time I applied I waited a week before I got a reply and because I was eager I kept checking the site to assure that the position was available. About 5 minutes after I checked the site a week after I applied, I got an email saying the position was filled. So I waited a few minutes and visited the career website and the same store now had two openings instead of the original one. I was kind of upset and thought maybe the email was an error so I applied again and almost a week later I got a phone call setting up an interview. I got all new clothes for the process and my parents were really proud (I'm 17). When I went in they were able to schedule a double back to back interview with 2 managers. I went in with a resume and a certificate detailing my work experience in a library. I also went in with my certification in pre-professional education fundamentals. The first manager was nice and she had a bubbly personality but the second manager came off as very rude and standoffish and flat out told me that since I was young I had very little experience.

    Interview Questions
    • How would you handle a customer or coworker that is in a bad mood?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Bookseller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Barnes & Noble in July 2014.

    Interview Details

    I applied online a few different times because I was really interested in working here. The last time I applied I got a call from a manager about a week later, but it went to voicemail. I called back and talked to a different manager than the one that called. He took a few minutes to go get my application and resume. He was super nice, and I could tell he actually read my application before talking to me. He asked a couple questions about my previous experience, why I wanted to work here and what some of my favorite books were. He then told me they would be reviewing the applications this week and next and would call me for an interview if they wanted me to come back. I'm still currently waiting for them to call back. Hopefully they do, if not I plan to call just to see what's going on.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  3.  

    Bookseller Interview

    Anonymous Interview Candidate in Fort Wayne, IN
    Anonymous Interview Candidate in Fort Wayne, IN
    Application Details

    I applied online. The process took 6 daysinterviewed at Barnes & Noble in April 2014.

    Interview Details

    Applied online. It took about 4 days before someone called me to set up an interview which was scheduled for two days after the initial phone call. Went in and the interview lasted 15 minutes. The interviewer was very polite and kind. Didn't feel like a high pressure interview. Notable questions were: What does good customer service mean to you, name a time you helped a difficult customer, why do you want to work here, do you like to read, favorite genre.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
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  5.  

    Bookseller Interview

    Anonymous Interview Candidate in San Bruno, CA
    Anonymous Interview Candidate in San Bruno, CA
    Application Details

    I applied online. The process took 5 daysinterviewed at Barnes & Noble in March 2014.

    Interview Details

    Hiring manager was cordial and the questions asked were the basic retail scenario questions. After the interview, she went over my availabilities and said she'll tell me her decision within two days. Today is the deadline, and I am still waiting for the call; if I don't hear anything back at the end of the day i guess I didn't meet her expectation. :'(

    No Offer
    Positive Experience
    Easy Interview
  6.  

    Bookseller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Barnes & Noble in September 2013.

    Interview Details

    I applied online for a part-time Bookseller position and within a day got a voicemail from a manager. I live nearby and went in to speak in person, which was probably a mistake considering how busy they were.

    Arranged a 1-on-1 interview, which went well, though again the manager was very busy. The usual behavioral questions, though I think my lack of retail experience hurt me.

    Told me they'd be calling back folks for second interviews starting in a couple days. After several days, I called back to check in and they'd done the callbacks and hired someone already.

    Interview Questions
    • For me, it was do I have retail experience, to which the answer is "no". I'm finding there is a huge gap between the world of office workers and the retail world, and it's hard to get retail work in bookstores, technology stores, etc, even if you have a lot of experience in the technical fields.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7.  

    Bookseller Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied in-person. The process took 6 daysinterviewed at Barnes & Noble in December 2012.

    Interview Details

    It was a very easy interview. I met with the assistant manager in a closet-cum-interview office, and he asked me a few questions about my previous experience, what I'm reading lately, and why I was interested in working at Barnes and Noble.
    Unfortunately, he told me that a nearby location was closing soon, and that they'd have to absorb some of the former employees after the holiday season.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  8.  

    Bookseller Interview

    Anonymous Interview Candidate in Livingston, NJ
    Anonymous Interview Candidate in Livingston, NJ
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Barnes & Noble in July 2012.

    Interview Details

    I went to a job fair, the interview process was easy. The manager I interviewed with was very nice, and informal. They are now doing a background check so hopefully they call me

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  9. 2 people found this helpful  

    Bookseller Interview

    Anonymous Interview Candidate in Peoria, IL
    Anonymous Interview Candidate in Peoria, IL
    Application Details

    I applied through other source. The process took 4+ weeksinterviewed at Barnes & Noble in May 2012.

    Interview Details

    I received a call about an application I sent in about two months prior. Two days later I had a one on one interview with the hiring coordinator in the cafe area. She was very nice, and it seemed like she was completely interested in me. At the end of the interview, she said that she was going to arrange a second interview with the general manager, but ran out of background checks. She told me that she would call me as soon as possible to fill out a background check after the second interview. A week later, she called me back to complete the background check, but did not offer a second interview at the time. After assuring me that she would call about the second interview when the background check was finished, I thought I had a pretty good chance at the job.

    TWO WEEKS later I had to come in to ask how things were going. The coordinator stared at me and asked, "Oh, you haven't been contacted yet?" Which is odd because, well, she's the coordinator. She then proceeded to tell me that she'd leave a message for the manager to conduct a second interview and that he should call within the day...a week later, I came in and talked with another employee. I told her that I wanted a second interview, and she only stared at me as if a sprouted something unsavory from my eyeballs. In the end she let me leave a message for the manager. One day later, he calls me for an interview in around half a week. We meet up in his office, and once more it seemed like I have secured a position despite the grief over constantly trying to push them to do their jobs, or at least call me when they say they will. At the end of the interview, the manager told me that he would talk with the coordinator and she have a response by the end of the week.

    Well, three days past the end of the week, and I am getting antsy. I check my mail before getting into my car to talk to the manager or coordinator only to find mail in the box. It was a letter from Barnes N' Noble with the copy and paste version of a rejection. In hasty writing at the bottom of the copy and paste text, "The store manager decided to go in a different direction with the position we needed to fill." ...Alright, so I was strung along for over a month just to get this? I see a Bachelor's in English won't get someone into a literature store as well as the gumption to do one's best with the love of all things Barnes N' Noble. This was a stressful time, aggravating, and plain unprofessional. I would not be this upset if they actually phoned me to reject me, not give me some "Dear Not-Employee" letter. Point is, terrible experience to have one's hopes up for a month only to "go a different direction."

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  10.  

    Bookseller Interview

    Anonymous Interview Candidate in Joliet, IL
    Anonymous Interview Candidate in Joliet, IL
    Application Details

    The process took 2 weeksinterviewed at Barnes & Noble in April 2012.

    Interview Details

    Handed my application to the store manager and got called back the following day for an interview with the assistant manager. Interview was scheduled two days later. It was conducted in the children's section. I was called back two days late for a second interview which I had this Tuesday with the manager. I am still waiting for a phone call.

    Interview Questions
    • Give me a situation where a coach or teacher addressed you with a problem and how did you resolve it?   Answer Question
    No Offer
    Positive Experience
    Easy Interview

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