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Barnes & Noble Community Relations Manager Interview Questions

3 Interview Reviews

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Community Relations Manager Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 3 weeksinterviewed at Barnes & Noble.

Interview Details

The process started with a phone screening, then followed by three interviews. The first interview was with two of the store managers I would be working with; the second was with an assistant manager and a bookseller. The third interview was with the district manager. I just wrapped up my third interview a day ago and am waiting on a final decision. The questions in the first two interviews were pretty common ones related to customer service, literature, and communication skills. The final interview contained some obscure questions that I had to take a moment to answer, but I was never asked anything that really threw me off too much.

Interview Questions
  • Tell me about a time where you approached a situation one way and then realized you needed to take another approach? How did you handle it? -This is a question where your response can really hurt you if you come up with an answer that isn't more on the positive side. Try to steer away from saying you were dealing with a customer that was so difficult you had to become overly stern in order to make them understand your business' policy, etc.   Answer Question
No Offer
Negative Experience
Average Interview

Other Interview Reviews for Barnes & Noble

  1.  

    Community Relations Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Barnes & Noble in December 2012.

    Interview Details

    Resume was submitted online and I recieved an intial phone screening to determine qualifications. I was then asked to move on to an interview with the store manager. This was a scripted interview where she took notes and asked questions about sales stratgies and decided if my answer was strong or not. It looks like a rating system is used based on my answers to the questions.

    Interview Questions
    • What do you know about Nook? If this isn't a product that you are familiar with, get comfortable with it prior to the interview.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  2.  

    Community Relations Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Barnes & Noble in September 2011.

    Interview Details

    I had an interview with the store manager. Low stress, relatively informal sit-down meeting in the Cafe. Don't know if offer will be made. Fair questions and good explanation of responsibilities.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview

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