Barnes & Noble
3.3 of 5 979 reviews
www.barnesandnoble.com New York, NY 5000+ Employees

Barnes & Noble Community Relations Manager Interview Questions & Reviews

Updated May 14, 2014

Getting the Interview 

100%

Interview Experience 

66%
0%
33%

Interview Difficulty 

Average Difficulty
3 candidate interviews Back to all interview questions
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No Offer

Negative Experience

Average Interview

Community Relations Manager Interview

Community Relations Manager

I applied online and the process took 3 weeks - interviewed at Barnes & Noble.

Interview Details – The process started with a phone screening, then followed by three interviews. The first interview was with two of the store managers I would be working with; the second was with an assistant manager and a bookseller. The third interview was with the district manager. I just wrapped up my third interview a day ago and am waiting on a final decision. The questions in the first two interviews were pretty common ones related to customer service, literature, and communication skills. The final interview contained some obscure questions that I had to take a moment to answer, but I was never asked anything that really threw me off too much.

Interview Question – Tell me about a time where you approached a situation one way and then realized you needed to take another approach? How did you handle it? -This is a question where your response can really hurt you if you come up with an answer that isn't more on the positive side. Try to steer away from saying you were dealing with a customer that was so difficult you had to become overly stern in order to make them understand your business' policy, etc.   Answer Question

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Positive Experience

Difficult Interview

Community Relations Manager Interview

Community Relations Manager

I applied online and the process took 3 weeks - interviewed at Barnes & Noble in December 2012.

Interview Details – Resume was submitted online and I recieved an intial phone screening to determine qualifications. I was then asked to move on to an interview with the store manager. This was a scripted interview where she took notes and asked questions about sales stratgies and decided if my answer was strong or not. It looks like a rating system is used based on my answers to the questions.

Interview Question – What do you know about Nook? If this isn't a product that you are familiar with, get comfortable with it prior to the interview.   Answer Question

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No Offer

Positive Experience

Average Interview

Community Relations Manager Interview

Community Relations Manager

I applied online and the process took a day - interviewed at Barnes & Noble in September 2011.

Interview Details – I had an interview with the store manager. Low stress, relatively informal sit-down meeting in the Cafe. Don't know if offer will be made. Fair questions and good explanation of responsibilities.

Interview Questions

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Glassdoor is your free inside look at Barnes & Noble Community Relations Manager interview questions and advice. All 3 interview reviews posted anonymously by Barnes & Noble employees and interview candidates.