BellSouth Interview Questions

Updated Jul 26, 2015
4 Interview Reviews

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  1.  

    Small Business Sales Interview

    Anonymous Interview Candidate in Oakland Park, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6+ monthsinterviewed at BellSouth (Oakland Park, FL).

    Interview

    Hiring took ages. They completed an intense background check, an hour long phone interview with corporate in Atlanta, a behavioral analysis test, and a one-on-one interview that was eventually joined by a second manager.

    Interview Questions

    • It was an easy interview. It was a sales and service job in an inbound call center. If you can make people love you, sell your personality, you can make it through this interview with no problems. If you're not happy dealing with people or just can't hack it in a personal interview, this is not the place for you.   Answer Question

    Negotiation

    It's a union company. If you're union, it goes entirely by contract. The rest is commissions and bonuses that varied in goals and amounts.

  2.  

    Retail Store Manager Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeksinterviewed at BellSouth (Atlanta, GA) in May 2011.

    Interview

    A typical hour interview with behavioral questions. The behavioral questions were asked in a format to get the potential employee to answer with a specific situation, task performed, action taken and results of those specific situations (the STAR system). The interviewer typically asked two questions from a list of categories and attempted to get a STAR (situation, task, action and result) from each category. If the interviewer couldn't get a STAR from a certain category, he or she would move on to the next category.

    Interview Questions

    • Tell me about a time when you had a difficult customer that you couldn't help based on company policies. What did you do and say to the customer to explain the situation?   Answer Question
  3.  

    Service Technician Interview

    Anonymous Interview Candidate in Carthage, TN
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through other source. The process took 2 daysinterviewed at BellSouth (Carthage, TN) in January 2008.

    Interview

    Asked what kind of electrical back ground do you have, ever worked on telephone before, are you afraid of hieghts, what kind of test equipment have you used, can you work outside in the rain, snow, sun ,ect,

    Interview Questions

    • Are you afraid of heights   1 Answer
    • what would you do if a customer started cussing you   1 Answer
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    The process took 3 daysinterviewed at BellSouth in November 2008.

    Interview

    You first must pass an online skills evaluation and then they call you in for another personality test and skills test. If you pass the second test you immediately meet with a manager for a 1 on 1 interview.

    Interview Questions

    • They asked me to give them an experience where I had to deal with an angry customer.   Answer Question
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