Best Buy Canada Interview Questions

Updated Oct 8, 2014
Updated Oct 8, 2014
60 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 4 daysinterviewed at Best Buy Canada in October 2014.

    Interview Details

    Applied on a weekend evening through the website. Got a call 3 days later at night (9 pm, abnormally late for a phone call). Asked numerous questions on the phone to weed out certain people (can you work boxing day? Whats your availability?)

    Came in the next day for an in person interview with some figure head manager. Came early to fill out paperwork, but was allowed in for the interview almost 30 mins after scheduled time (clearly dont value you that much). Asked a bunch of situational questions regarding customer care. Not much room to see if they meet your needs as an employee, everything is about "what can you do for best buy?".

    Also, they asked if I was interested in full time for part time on the phone, only to be told in the in-person interview that they don't offer full time positions. Probably something they should have mentioned during the initial phone call (as that would probably turn off a lot of people off who need the income).

    Anyways, was offered the job on the spot, filled out paperwork and received my schedule for the coming weeks on the spot.

    Tell them what they want to hear, come dressed professionally and you will probably get offered the job right then and there.

    Interview Questions
    • What should happen to a customer that is caught stealing?   Answer Question
    Negotiation Details
    nope
    Accepted Offer
    Neutral Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Best Buy Canada in October 2014.

    Interview Details

    Applied online, had a "phone interview" the next day which was pretty much like "Why do you want to work for Best Buy?" and gave my answer, then got asked to come in the next day for an interview.
    The interview was super relaxed, and was pretty much just a conversation about my experience, and again I got asked why I wanted to work for Best Buy. I got called in for a final interview with the Assistant Manager the next day, and again it was super relaxed and easy, and I got hired that same day. Everybody was very nice, and made me feel relaxed.

    Interview Questions
    • "What qualities do you think you have that make you an ideal Best Buy employee?"   Answer Question
    Negotiation Details
    The manager asked me what I wanted for my wage. I originally said I was fine with minimum wage, but he was very nice and said that based on my experience, I could get an extra dollar per hour.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy Canada.

    Interview Details

    Submitted my resume online, got a call about 2 weeks later. They asked me a few questions for the phone interview, mainly why do you want to work here? What do you know about the company? Then scheduled me for an in person interview. Went to an in-person interview with the manager, he told me he'd pass me along to the GM. Went again for the GM interview, and got the job.

    Interview Questions
    • What was the best customer service experience you've ever had?   Answer Question
    Negotiation Details
    Tried negotiating, GM didn't want to budge and I didn't want to lose the job over it, so I accepted.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Connected Solutions Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    They called my phone without leaving a voice mail, so it was up to me to call them back inquiring. After a short screening, I got invited to an interview with the store manager. Evidently, she was in some online meeting at the time I arrived, causing me to wait for a while. The wait gave me a plethora of time to relax and think over the Q/A, easily allowing me to ace the interview shortly after. Apparently there was a job fair going on too (I applied online though), as the manager told me she didn't like most of the applicants other than me and someone else. Pretty much got hired on the spot, with another interview a couple days later finalizing everything.

    Negotiation Details
    She read what I put down for salary and took it.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Environment Support Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Best Buy Canada in August 2014.

    Interview Details

    1 Phone Interview followed by 2 in person interview. It was straitforward interview, explaining my background experience, school, how I overcame challenges, and some of projects I have done. Finished with technical test, and also simple technical test over the phone.

    Interview Questions
    • Situational Question, for example, if something happened to the server what would you do,etc   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Merchandise Analyst Interview

    Anonymous Interview Candidate in Burnaby, BC (Canada)
    Anonymous Interview Candidate in Burnaby, BC (Canada)
    Application Details

    I applied online – interviewed at Best Buy Canada.

    Interview Details

    It was pretty standard, there was a short phone interview after which they asked me to come in for a face to face interview. I initially interviewed with a Senior Merchandise Manager who asked me what I would call pretty standard interview questions, a second interview followed that one with a Director of Merchandising which again was mostly standard questions but also felt more like a conversation versus reading off a sheet of questions.

    Interview Questions
    Negotiation Details
    I did not negotiate as this was an entry position which I had little to now experience for
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Merchandise Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    3 interviews, one with the manager, one with a senior manager and HR in two of the interviews. They were quicker than most to respond to my resume and cover letter. I found the process to be open and knew what to expect with each additional interview.

    Interview Questions
    Accepted Offer
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Burnaby, BC (Canada)
    Anonymous Interview Candidate in Burnaby, BC (Canada)
    Application Details

    I applied online. The process took a weekinterviewed at Best Buy Canada.

    Interview Details

    Telephone Interview:

    Basic questions regarding your resume and background. They really want to know your interests here to potentially stage you in a specific department.

    Managerial Interview:

    Basic questions regarding resume and background again, but brief summary this time. Asks a lot of questions regarding team behaviour. (e.g, How to handle a difficult teammate / customer). Aside from that, they really want to make sure you are a team player and empathetic to customers.

    Interview Questions
    • How would you sell me this pen? (The pen the manager was using).   View Answer
    Negotiation Details
    It really depends on experience, but you can definitely get past minimum wage. Most people I knew got past minimum wage.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Merchandise Analyst Interview

    Anonymous Interview Candidate in Burnaby, BC (Canada)
    Anonymous Interview Candidate in Burnaby, BC (Canada)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy Canada in May 2014.

    Interview Details

    Application process was quick. I was contact by Best Buy HR had a brief conversation regarding the role. Following I met with a director. Interviewer was friendly and transparent with the job role. Explained to me the career path and the possible routes. Ultimately the position did not meet my salary expectations.

    Interview Questions
    • Questions were straight forward no real surprises.
      - Tell me about yourself
      - Where do you see yourself in 5 years
      - What can you tell me about your experience...
        Answer Question
    Reasons for Declining

    salary was too low.
    I likely would have pursued the position otherwise.

    Declined Offer
    Positive Experience
    Easy Interview
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online – interviewed at Best Buy Canada in April 2014.

    Interview Details

    Applied online about 3 days ago and got a call this morning. Did a telephone interview, and got scheduled for a in store interview. Went in a spoke to the hiring manager and the GM the same day.

    They ask you ethical questions such as you see your manager stealing, what would you do? Answer tell upper management no matter what!

    Just be yourself, and answer the questions truthfully.

    Interview Questions
    • What would you do if you had a customer who is upset at the service he has received in the past?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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