Glassdoor is your free inside look at Best Buy interview questions and advice. All 263 interview reviews posted anonymously by Best Buy employees and interview candidates.
Best Buy Interview Questions & Reviews
Getting the Interview 262 Interviews
Interview Experience 247 Ratings
Sales Associate at Best Buy
No Offer – Interviewed in Tinley Park, IL Jul 2012 – Reviewed May 22, 2013 New
Interview Details – Best Buy does not seem to have hiring the best applicant for the position in mind, at least in my case. I am 55, have 30 years of excellent retail sales and management skills and was simply looking to sell a passion of mine; high end audio equipment in the Magnolia Room. The first interview was with a substitute for the store manager. He was cold but efficient and asked pertinent questions. I stressed my strengths and skill. I also spoke of my salary needs and was told that it is out of line for their structure. I agreed to aquiesce. I offered no resistance. I received a call for a second interview and returned to speak with a second in charge of the Tinley Park, Il store. That went fine as well. It was with the second in charge of the store; it seems the manager was perpetually on vacation? Hard to say really. I never heard back from them. I was truly shocked. It seems highly unlikely someone would be more prepared to roll up their sleeves and give great service than me.
Interview Question – There were no difficult questions; the process and questions asked were straightforward and fair. I have no qualms about the interview process being a good one. It just may have poor outcomes for them, at times. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Best Buy
No Offer – Interviewed in Benton Harbor, MI Jun 2010 – Reviewed May 19, 2013 New
Interview Details – They asked me a few questions, mostly pertaining to stealing. I guess they have some sort of problem with that. I was told that it was a 3 step process, and that I was on the first step. If I got to the second step, I'd interview with a manager. The third step was interviewing with the owner.
Interview Question – If someone stole a pack of gum would it still be considered stealing? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Director at Best Buy
No Offer – Interviewed in Richfield, MN Feb 2010 – Reviewed May 16, 2013 New
Interview Details – Very long process with little to no follow up
Interview Question – became very personal; about past work experience on wht leaving Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Best Buy
No Offer – Interviewed in Tinley Park, IL Apr 2012 – Reviewed May 14, 2013 New
Interview Details – Applied Online. Was given a phone screen interview. Passed and was told to come in. I came in and talked to the manager who I thought when I left I would be offered the job. I was told I would get a call but I was not given the opportunity.
Interview Question – What is an obstacle you overcame? View Answers (8)
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Support at Best Buy
No Offer – Interviewed in Midland, TX May 2013 – Reviewed May 13, 2013 New
Interview Details –
Completed comprehensive first interview about company culture and description of
supervisor duties, and role.
Interview Question – Company philosophy and goals. Renew Blue objectives. View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Best Buy
No Offer – Reviewed May 3, 2013
Interview Details – I applied online, got a call maybe 2 or 3 days later and was asked to come in about a week after that. I was told I would be meeting with one guy (they gave me his name) so I showed up saying that and was told to wait. 15 minutes later a guy with a different name came to interview me. He asked typical questions and it didn't last more than 10 minutes. He said he had more interviews and would call for another interview. I never got the call but it worked out because I got a job at the store next door which paid more anyway.
Interview Question – Typical questions such as tell me a time when you had to deal with a difficult customer? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Advanced Repair Agent, Geek Squad at Best Buy
No Offer – Reviewed May 6, 2013
Interview Details – The process its self is very efficient and within a couple of days was easy. The only issues I had to do was wait for the GM to get back from vacation which took about a week but as soon as he was back he gave me the okay.
Interview Question – Asking if you know what you did wrong and what you can do to improve or fix it? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Best Buy
No Offer – Interviewed in Germantown, MD Jan 2013 – Reviewed Apr 24, 2013
Interview Details – Phone interview first.
Interview Question – How do you handle a bad customer. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Best Buy
No Offer – Interviewed in Mar 2013 – Reviewed Apr 16, 2013
Interview Details –
I applied spring break looking for summer job.
Ask the question why Best Buy?
Job experience.
What is the hardest customer you dealt with?
Do you work as team or by yourself?
What pace do you like to work at?
What was one time you went beyond for a customer?
Interview Question – What is the hardest customer you dealt with? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service Representative at Best Buy
No Offer – Interviewed in Orange, CT May 2009 – Reviewed Apr 8, 2013
Interview Details – it was okay
Interview Question – have you ever decline to service a customer? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
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