Best Buy Interview Questions

Updated Jul 2, 2015
1,674 Interview Reviews

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1,674 Candidate Interview Reviews Back to all Interviews

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  1. Helpful (51)  

    Mobile Sales Consultant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Best Buy.

    Interview

    The interview process was not very difficult. They tell you about the job and you answer some pretty easy questions. The interview is one day and with your potential manager. As long as you come in with the mentality that you will get the job then after the interview the job is yours

    Interview Questions

  2. Helpful (19)  

    Cashier Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Best Buy.

    Interview

    They like when you give them real life stories of situations. Give good details of certain situations when you're explaining what you would do in a certain situation. Talk about why it's important to give the customer a good experience in-store. What makes the client shop in-store opposed to just shopping online on amazon.com. Lead competitor

    Interview Questions

    • Name a time when a customer was unhappy or disgruntled. What did you do to resolve the problem, what was the outcome?   Answer Question
  3.  

    Computer Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Best Buy.

    Interview

    there's an online application, then a brief phone "interview" (barely an interview), then two in person interviews. the people were really nice. was told the wrong day but got interviewed anyway and advanced. the phone interview also establishes availability. the final interview is always with the general manager. there's a required drug test if you make it that far.

    Interview Questions

    • Why do you want to work at best buy?   Answer Question
    • describe a time you had to work with someone from a different department.   Answer Question
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  5.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience

    Interview

    I applied through indeed.com...got a call from the Hiring Manager 15 minutes later...was asked to come in for an interview the next day. The questions were pretty basic retail job questions. The manager was really friendly and I already felt like I was part of their team. He was telling me stories about his job and everything. The next day , today I have an Interview with the GM at 6.. Hope I get this job.

    Interview Questions

    • Describe a moment when you didn't get along with your co worker and how that affected the work environment?   Answer Question
  6.  

    Human Resources Project Manager Interview

    Anonymous Interview Candidate in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeksinterviewed at Best Buy (Minneapolis, MN).

    Interview

    Submitted application on-line, pre-screen interview (phone); 1:1 behavioral-based interview with hiring manager; offer given; negotiated salary and signing bonus; accepted offer; started (all within a 2-3 week period). Once I started, I attended a week-long orientation at corporate headquarters. Orientation included classroom training, a trip to the store, a trip to the warehouse and hearing from executive leadership. It was a very smooth, streamlined end-to-end hiring and on-boarding process.

    Interview Questions

    • Why was I looking for a new position? Why was I interested in joining Best Buy? A series of competency-based questions were asked that pertained to the job (e.g., problem solving, building relationships, navigating change, etc.)   Answer Question
  7.  

    Assistant Manager Interview

    Anonymous Interview Candidate in Springfield, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 dayinterviewed at Best Buy (Springfield, VA).

    Interview

    Contact by Store Manager. Manager was on time, and very happy to see me. The Store Manager asked basic questions before starting the interview. Questions were very easy. Everyone asked 2 questions each (Group of 4)

    Interview Questions

    • Tell me about a time you had to go above and beyond to help a customer
      Tell me about a employee you couldn't manage and why
       
      Answer Question
  8.  

    Customer Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Best Buy.

    Interview

    It seemed to be a three part interview where, after application, they called to do an initial check-in and learn about me more. They asked very general things like experience and skills. The\y called back later to confirm I had an in person interview. The first in person interview happened and they asked the usual things but more in depth about my experiences and what qualified me. After this the interviewer stepped out and another entered, as I apparently passed the second portion. The third interviewer asked more in depth things, particularly things like employee morality.

    Interview Questions

    • If you were a manager, what would you do if you caught an employee stealing a water bottle? What would you do if you caught them stealing a television?   Answer Question
  9.  

    Mobile Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience

    Application

    I applied through an employee referral. The process took 1+ weekinterviewed at Best Buy.

    Interview

    Very detailed questions. They want to know why you succeeded or failed. The dialogue is very smooth. They ask everyone the same questions for fairness but they want to hire someone that wants to be promoted

    Interview Questions

    • Describe the hardest customer experience and how you handled it   Answer Question
  10. Helpful (1)  

    Computer Sales Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Best Buy.

    Interview

    3 stage interview,

    first you have to take this online "personality assessment" the secret to doing well on that is, you have to select strongly agree or strongly disagree because if you don't, you won't pass the test.

    next you have 3 stage interview

    first interview is with supervisor of department you are seeking interview (computers, home theatre, appliance)

    second interview is with middle management (manager of department)

    Last interview is with GM of store.

    they do drug test and background check also.

    Interview Questions

    • Name a challenge you had to overcome and how you went about it?   Answer Question
  11. Helpful (3)  

    Geek Squad, Consultation Agent Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 daysinterviewed at Best Buy.

    Interview

    3 interviews usually the 3rd means you've got the job where they present their offer. If you get an offer you WILL have to take a drug test. after which once the realist are back they'll call you in for orientation and setting up your schedule.

    Interview Questions

    • The standard "what would you do in this situation" or "describe a difficult situation and how you resolved the conflict" Just speak clearly and confidently. They want people who are likable look good and communicate well, they can't teach you to be that, they can teach you everything else.   Answer Question

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