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Best Buy Geek Squad, Operations Agent Interview Questions

Updated Jul 22, 2014
Updated Jul 22, 2014
4 Interview Reviews

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Geek Squad Operations Agent Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

Take a test with the application. If you pass the test, and fit qualifications, your application will get pulled for an interview. Three round process ending with GM for the 3rd interview. You will get a call back if the GM decides to hire you from the hiring coordinator.

Interview Questions
  • Describe a situation where you weren't able to perform your job duties?   Answer Question
Accepted Offer

Other Interview Reviews for Best Buy

  1.  

    Geek Squad, Operations Agent Interview

    Anonymous Interview Candidate in Dover, DE
    Anonymous Interview Candidate in Dover, DE
    Application Details

    The process took 2 weeksinterviewed at Best Buy in January 2014.

    Interview Details

    Expect a 3-part interview for any Best Buy position. Phone screening (which happened very soon after the initial application done online), in person with a store manager, and then an in person with the general manager. All the usual basic questions given in any retail interviews (What would you do if...?). Originally applied for loss prevention, ended up being offered a geek squad position to better match my experience.

    Interview Questions
    • What would you do if you seen someone snatch an item in plain view and walk out of the store?   Answer Question
    Reasons for Declining

    Personal availability changed between initial application and job offer which required full availability so I had to decline

    Declined Offer
    Positive Experience
    Easy Interview
  2.  

    Geek Squad Operations Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3 weeksinterviewed at Best Buy.

    Interview Details

    I was initially contacted by phone. There were a few questions, the only

    unusual one was "On a scale of 1 to 5, how would you rate your desire to work

    for Best Buy?". Do they expect you to say anything except 4 or 5? Thankfully it

    was a top 2 prospect for me, so I could answer honestly, but many people will

    be applying as a back up job and just lie; it's a useless question.
    I was asked to come in for an interview in 2 days, before the store opened.
    Inside there was a waiting area with other candidates, like an audition. I am

    able to talk to people even in these situations though.
    The interview was done by a panel of three and took 15-20 minutes. It was

    fairly informal with some joking beforehand, and the people were personable and

    seemed like they would be fun to work with. No stupid cliche questions that

    would only get canned answers in return like "What's your greatest weakness?"

    or anything of that business school drop-out ilk. I was told they would be

    conducting all the interviews that day, and would inform me in 1-3 days. I

    noticed the pile of files on the desk was "only" 15 or so high, so it was nice

    to have a better chance than the places that interview a hundred people. I

    think it was actually one of the best interview processes I've seen.

    Interview Questions
    • They asked to hear about a time when I worked with a group that had a hostile

      or uncooperative member, and how I handled them.
       
      View Answer
    No Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Geek Squad Operations Agent Interview

    Anonymous Interview Candidate in Sarasota, FL
    Anonymous Interview Candidate in Sarasota, FL
    Application Details

    I applied online. The process took 3 weeksinterviewed at Best Buy in July 2013.

    Interview Details

    Online application followed by personality test. Received a phone call interview 1 week later. Second interview was with the Section Manager 3 days after phone interview (not section lead) followed by a 3rd interview with the GM of the store 3 days after that. The whole process was very open. BestBuy is VERY team based. Make sure your answers all revolve around a team atmosphere.

    Interview Questions
    • Tell me about a time you had to deal with a difficult person or situation and what the resultant outcome was   View Answer
    Negotiation Details
    I did my research and knew the position paid a maximum of $14.00 per hour. I asked for the full amount and was offered $11.50
    Accepted Offer
    Positive Experience
    Average Interview

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