Best Buy

  www.bestbuy.com
Work in HR? Unlock Free Profile

Best Buy Full Time Sales Interview Questions & Reviews

Updated Jul 27, 2014
All Interviews Received Offers

Getting an Interview  

69%
7%
5%

Interview Experience  

70%
20%
9%

Interview Difficulty  

Average Difficulty
775 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate

I applied online and the process took 2 days - interviewed at Best Buy.

Interview Details – Applied online, got a callback about a day later. My interview was in the front office with a supervisor. The GM (although I had no idea that's who he was) sat in on the interview. I originally applied for a cashier position. Pretty standard questions such as what makes you want to work for best buy, what are you interests, what's your availability like, what makes you think you would be suited to this job?

I mentioned that I was interested in video games, and the GM interrupted to ask why I hadn't applied for a gaming sales position. My interview with the supervisor was essentially cut short; the GM had taken an interest in me and wanted to switch my application from cashier to sales. He then conducted a super short second interview, basically just explaining what the job would be like. He offered me the job on the spot assuming that I would pass the background check/drug test. I did.

Overall, very casual and quick interview. Both my supervisor and GM are extraordinarily nice people.

Interview Question – They were very standard questions. Nothing too unexpected.   Answer Question

Negotiation Details – They offered me 10/hr which was way more than I was expecting considering I'd been making 8 at the time. I did not negotiate.


No Offer

Neutral Experience

Average Interview

Sales Associate Interview

Sales Associate
North Attleboro, MA

I applied online and the process took 2 weeks - interviewed at Best Buy in June 2014.

Interview Details – There was a phone interview, which was a pretty informal affair. That was followed by two in-store interviews, one with a section manager and the other with the store manager. Be warned, if you apply online, they will not print out a version of your resume. They will also ask you questions that have been answered many times before (both in the online application and in the other interviews). All in all it seemed relatively disorganized. They were also interviewing for a position that was only tentatively available (they said that they were looking to maybe hire someone, but were not sure that they would).

Interview Question – The manager's "question he always asked" was "Why should I hire you, what makes you special?".   Answer Question


Accepted Offer

Positive Experience

Average Interview

Mobile Sales Consultant Interview

Mobile Sales Consultant

I applied online and the process took 2 weeks - interviewed at Best Buy in July 2014.

Interview Details – Applied Online and received a call from hr a few days later. The call was basically a phone interview but pretty formal. I was immediately scheduled for an interview the next day with the manager I would be working under. It was a pretty basic interview with all behavioral questions. He was honest enough to tell me that he Unfortunately interviewed a more qualified candidate but he loved me so much he offered me about her great position, which he said was never done. After getting the paper work together I was scheduled for an interview with the GM two days later which was pretty formal as well and consisted of behavioral questions and a lot of regular talk. He then told me the job was mine after a drug and background test and everything else was done electronically. It honestly was a pretty comfortable interviewing experience.

Interview Question – None, all behavioral questions usually have the same goal to make sure you put customers first, you work hard, and you know what to do under pressure. Just google some and come up with some situations before hand.   Answer Question

Negotiation Details – I was offered a good hourly rate so I didn't bother to negotiate but I believe they ask you what type of pay are you looking for in the beginning of the process.


Accepted Offer

Neutral Experience

Very Easy Interview

Sales Associate Interview

Sales Associate

I applied online and the process took 5 days - interviewed at Best Buy in July 2013.

Interview Details – Basic interview, simple selling questions. Be yourself, if they dont like you for that its not worth your time. Be creative with your answers if you really want the job.

Interview Question – Nothing out of the ordinary.   Answer Question


Accepted Offer

Positive Experience

Very Easy Interview

Sales Associate Interview

Sales Associate
Orland Park, IL

I applied online and the process took 2 weeks - interviewed at Best Buy in October 2013.

Interview Details – It was very straight forward. No trick questions, just asking why I wanted to work at Best Buy. I was open and honest about having a passion for video games which seemed to interest them greatly.

Interview Question – What would I do if I caught an customer stealing merchandise.   View Answer

Negotiation Details – Non-negotiable, the pay wasn't negotiable though they told me after the season was over I would receive a raise. They told me not to worry, if I do a good job I would be kept.


Declined Offer

Neutral Experience

Floor Sales Interview

Floor Sales

Interviewed at Best Buy

Interview Details – Applied to position online I heard about through several friends that worked there. It took awhile to initially hear back but everything was very quick and succint after the first phone interview. Met with 2 managers for a f2f interview and was offered the job several days later.

Interview Question – How I would prioritize my work schedule with my school work.   Answer Question

Reason for Declining – Offered more at another job.


No Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate

I applied online and interviewed at Best Buy.

Interview Details – Low-key interview process. It was all about teamwork and "STAR" based questions and answers. Very straight forward. They were checking to see the depth pif my knowledge in working on teams and my ability to make decisions that result in improved customer service relationships.

Interview Question – Please tell me where you failed and was faced with an yes/no issue that had be solved then and there.   Answer Question


No Offer

Positive Experience

Multi Channel Sales Associate Interview

Multi Channel Sales Associate

Interviewed at Best Buy

Interview Details – Was in a small room at the back of the store. There was a manager present. Interview was fairly quick. Just a couple of general questions. I knew there is more than one interview

Interview Question – What is the most difficult situation you have faced with a customer?   Answer Question


Accepted Offer

Neutral Experience

Sales Transaction Assistant Interview

Sales Transaction Assistant

I applied online and interviewed at Best Buy.

Interview Details – The First interview with a supervisor or assistant manager, second interview with general manager when they normally hire you. Drug test is required. There is a list of questions that they MUST ask and generally follow.


Accepted Offer

Positive Experience

Very Easy Interview

Sales Associate Interview

Sales Associate
Seattle, WA

I applied online and the process took 3 weeks - interviewed at Best Buy in July 2014.

Interview Details – Applied online and filled out a questionnaire. I got a call back about three weeks later and was scheduled for an in person interview. I was interview by both the store manager and assistant manager at the same time. Easy going, funny people with no interview questions out of the ordinary. Was offered the job right on the spot.

Interview Question – "describe a time when..."   Answer Question

Negotiation Details – I was asking for 9.32 and was offered 10.50

Worked for Best Buy? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.