Best Buy Sales Associate Interview Questions

Updated Sep 27, 2014
Updated Sep 27, 2014
498 Interview Reviews

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  1. 1 person found this helpful  

    Home Theater Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Best Buy.

    Interview Details

    Standard interview process and questions asked. Fairly easy. Some questions were asked on how familiar you are with technology and what areas are you most comfortable to work in. After your first interview you will proceed to the 2nd interview where it is with a manager who pretty much ask the same questions. Then he will offer you a job and send you to get a drug test.

    Interview Questions
    • There really wasn't any difficult questions asked. Make sure you are tech savy.   Answer Question
    Accepted Offer
  2. 1 person found this helpful  

    Best Buy Sales Associate Interview

    Anonymous Interview Candidate  in  Burlington, NC
    Anonymous Interview Candidate in Burlington, NC
    Application Details

    I applied online - interviewed at Best Buy.

    Interview Details

    Three stage interview process. They want to hear specific experiences regarding customer service and your ability to handle challenging situations.Have stories prepared of specific situations and specific issues. They ask you how you work with a team and how you handle conflicts with others.

    Interview Questions
    Negotiation Details
    There really was not a negotiation. During my employment, one candidate attempted to negotiate pay and the manager revoked the offer.
    Accepted Offer
    Positive Experience
    Average Interview
  3. 2 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Apply online and interview with the Manager then final interview is with the GM. From the time the online recruiter called to the time that you are brought in for an interview was about a month. If you apply during the holidays, the time is shorter. You are temporary for holiday help and if they like you, they will find a way to keep you. Have answers ready for relationship building skills.

    Interview Questions
    • Is it ever okay to take something without paying for it.   Answer Question
    Accepted Offer
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  5. 1 person found this helpful  

    Magnolia Home Theater Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview was pretty simple. It consisted of a phone interview, then an in-store interview, follow by an interview with the GM of the store and one of the managers. All questions were basic cookie cutter, such as where do you see yourself in 5 years? what was your worst retail experience?, and how do you handle negative feedback?

    Interview Questions
    Negotiation Details
    What you would expect from retail.
    Accepted Offer
  6. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at Best Buy.

    Interview Details

    The 1st Interview consisted of a packet that ask questions regarding circumstances. For example: "Tell me a time when you went the mile for a customer or person"? Or "Tell me a situation where the customer had a problem, what was the outcome and what did you do"? I would say to make sure to write down or think of times before the interview when these situations might happen. Also think of reasons why working at Best Buy interests you. They will ask, "Tell me about yourself"? Make sure you express that you work GREAT with teams and give examples. Also when telling about yourself make sure you point out achievements in your life and a little personal. Do not seem like a boring person, but don't outdue yourself either.

    The 2nd interview will be with the General Manager or the store. This may seem scary but the two that I have worked with are very friendly. But it does not mean they aren't paying attention to you. This should be all about personality. They will ask you kind of the same questions as the 1st interview but with him/her.

    Interview Questions
    • A lot of situational questions. Every seemed to be normal. Nothing out of the ordinary interview.   View Answer
    Negotiation Details
    Able to negotiate position/title. If they feel you may not belong in that place they can move you. They don't negotiate salary nor starting out Part-time. They work mostly internally. Even mangers must work their way up from the bottom.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Best Buy Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied online, and then was interviewed at the store. Talked with a supervisor than later the overall manager. Had to also do an online test to see if you're not stupid or crazy. The process was fairly simple and very straight forward.

    Interview Questions
    Declined Offer
    Positive Experience
    Easy Interview
  8.  

    Best Buy Mobile Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Best Buy in September 2014.

    Interview Details

    Applied on-line on a Thursday night and got a call back Saturday afternoon for a brief phone interview that just asked about my availability and what I think should happen to an employee who I caught stealing. She then told me to come in the very next day first thing in the morning for an interview with the one of the managers (note: this interview was to take place on a Sunday, weird but okay). Interview with the manager took about an hour or so (we kind of drifted off topic for a bit here and there), focused heavily on previous experience. They like customer service experience a lot, so be sure to talk about that. I do have minimal sales experience, but I feel that he was aiming more towards customer service skills. I felt confident and sure enough, at the end of the interview, I was scheduled for a third interview with the GM for the following week. GM interview only took 15 minutes (he already seemed like he had made his decision when I came in) asked basic questions like why do you want to work here, availability, opinion about employees stealing. He then talked about the position, and I was hired and offered the job on the spot. I completed my background check and drug test and I am scheduled to come in the following week for training. The process overall for me took about a week.

    Interview Questions
    • What do you think should happen to an employee who was caught stealing? (They asked this question in all of my interviews)   View Answer
    • Name a time when you went over and beyond for a customer   View Answer
    • How do feel about working as a team?   View Answer
    • Name a time when you had to deal with a co-worker you did not get along with. (This was a hard question for me)   View Answer
    • What is your ideal manager   View Answer
    Negotiation Details
    There was no room for negotiation. I accepted it especially considering that it was higher than my regular pay.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Best Buy Mobile Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Best Buy.

    Interview Details

    Applied Sunday night, received call Monday morning to go in for interview next day.
    First interview was with department supervisor, general questions "tell me a time when" "what if you saw this" WWYD" things of that nature. After that a week went by.
    Second interview with GM , Job offered after that drug and background testing took about 5 days.

    Interview Questions
    Negotiation Details
    I asked for way less and they gave me more. No negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online - interviewed at Best Buy.

    Interview Details

    Fill out the application online> Do the assessment test> Phone interview> one on one interview with the assistance manager>one on one Interview with GM> Accept or decline the offer> And finally do the background test and the drug test

    Interview Questions
    • what are your accomplishments? Give me an example of one of your best customer service work you have done and what was the results?   Answer Question
    Accepted Offer
  11.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Best Buy.

    Interview Details

    After applying online, I got a phone call a week later from the manager saying they wanted an interview. It went very smoothly. I interviewed with a supervisor, manager, then the general manager. Process went smoothly. They told me everything I needed to know.

    Interview Questions
    • None really. Most of the questions are normal interview questions.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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