Best Buy Geek Squad, Agent (CIA) Interview Questions

Updated Jul 24, 2015
93 Interview Reviews

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Geek Squad, Agent (CIA) Interview

Anonymous Employee in Union, NY
No Offer
Difficult Interview

Application

I applied online – interviewed at Best Buy (Union, NY) in July 2014.

Interview

Terrible and unorganized, was scheduled for a 3pm interview and showed up an hour early to wait until that time and then having someone tell me the hr manager isn't here cause he left early.

Other Interview Reviews for Best Buy

  1.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in City of Industry, CA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Best Buy (City of Industry, CA) in December 2007.

    Interview

    Submitted an offer online, was called and asked to come in for an interview. I was told to fill out a secondary application inside of another room. Interviewer finally showed up nearly a half hour after my scheduled time. She did not shake my hand or greet me, and made no eye contact whatsoever. She looked over my application, and asked questions about my employment history. She was very unfriendly about it. After a few minutes of that, she said they may call me in a week or so and had me leave. Very unnerving experience - interviewer made me feel like I was wasting her time before she had the chance to meet me. Did not ask about my qualifications. Her only questions were my history.

    Interview Questions

    • Why are you leaving your current company a second time?   2 Answers
    • [Follow-Up to question 1] So you went to work with them again a second time knowing full well the work was only temporary?   1 Answer
  2.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Savannah, GA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    The process took 2 weeksinterviewed at Best Buy (Savannah, GA) in June 2010.

    Interview

    The interview process was lacking compared to many other Best Buy competitors. However, Savannah's Best Buy is notorious for rude and uncaring management. They drag out the process, and just when you think you are getting somewhere...you get nothing. I will say, however, that I interviewed in Washington,DC and it was a much smoother process. I was interviewed on the phone first, then the SAME DAY the manager called me back and said that he wanted me to come in for an interview the NEXT DAY, and then, I was offered a position. Much more professional than Savannah's store.

    Interview Questions

    • Tell me about yourself.   2 Answers
    • What makes you more qualified than the other applicants.   1 Answer
  3.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Kennesaw, GA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Best Buy (Kennesaw, GA) in July 2010.

    Interview

    I applied online and received a phonecall about ten days later where I was asked some quick questions. They called me back later that day to schedule an interview. Following that interview I was scheduled for another a few days later. I have not yet attended this interview. Staff is very friendly and nice and they just want to make sure you are a good fit for the company.

    Interview Questions

    • What would you do if you saw an employee steal a drink from the store   1 Answer
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    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Chicago, IL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Best Buy (Chicago, IL) in August 2010.

    Interview

    I applied at Best Buy's website and received a call from one of the hiring managers a few days later. I came in and spoke to another hiring manager and unfortunately the Geek Squad manager was not in, so I was basically told to wait. I'm still waiting so I don't know where this will go, but the actual interview was awesome. I had been interviewing with Apple prior to this and when I went to Best Buy I didn't feel like I was being constantly judged. It was a much more relaxed atmosphere. I actually felt like I was having a conversation instead of under interrogation.

    Interview Questions

    • What do you see as your best opportunity?   1 Answer
    • What did you do in a group scenario to fix a problem?   Answer Question
  6.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Framingham, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Best Buy (Framingham, MA) in June 2009.

    Interview

    I was called when they reviewed my application and they asked me to come in for an interview. The day of the interview was a mass-interviewing day. I was dressed fairly nicely and some other people being interviewed were not. I had three separate interviews for my decision. I was offered the job by the third interviewer, the store manager. I briefly spoke with the Geek Squad manager, and he asked me if I played videogames.

    Interview Questions

    • What is the appropriate way of dealing with this customer-service scenario?   Answer Question
  7.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Best Buy in October 2007.

    Interview

    There were three interviews. The first two were with Ass. Managers and the third with the General manager. Was asked questions such as "Sell this pen to me." Also, asked questions related to computer repair, such as, "How would you describe to Grandma that her hard drive has a corrupted sector and is in need of repair?"

    Interview Questions

    Negotiation

    There really wasn't any negotiation. I was hired at $10 an hour for the Geek Squad, setting up new computers and doing repair.

  8.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in San Diego, CA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Best Buy (San Diego, CA) in January 2008.

    Interview

    Applied for the job online. Interview was fairly smooth. First interview was with the DCI and services manager. Final interview was with the store manager. Asked questions like, "Why, specifically do you want to work for BB and not some other electronics retailer (aka Frys)?"

    Interview Questions

    • What is a challenge you faced in the past and how you fixed it?   Answer Question
    • Why do you need to backup your data?   1 Answer
  9.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 3 daysinterviewed at Best Buy (New York, NY) in February 2010.

    Interview

    I was lucky to have a cool interviewer, he was not uptight and was very human, this made me very comfortable. I think I may have slipped up on a question or two, but he saw that I had a lot of good qualities and overlooked them. I tend to think of interviewers as inhuman, but this was not the case. I have my last interview today, hopefully all goes well.

    Interview Questions

    • If you were a manager and you saw a co-worker that was your friend steal something, what do you do?   1 Answer
  10.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Irving, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Best Buy (Irving, TX) in June 2011.

    Interview

    While answering questions, no eye contact is made. Just looking down at a paper writing notes from an interview.

    Interview Questions

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