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Best Buy Geek Squad, Agent (CIA) Interview Questions & Reviews

Updated Apr 4, 2014
All Interviews Received Offers

Getting the Interview 

55%
25%
0%

Interview Experience 

71%
17%
10%

Interview Difficulty 

74 candidate interviews Back to all interview questions
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No Offer

Negative Experience

Difficult Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
City of Industry, CA

I applied online and the process took 2 weeks - interviewed at Best Buy in December 2007.

Interview Details – Submitted an offer online, was called and asked to come in for an interview. I was told to fill out a secondary application inside of another room. Interviewer finally showed up nearly a half hour after my scheduled time. She did not shake my hand or greet me, and made no eye contact whatsoever. She looked over my application, and asked questions about my employment history. She was very unfriendly about it. After a few minutes of that, she said they may call me in a week or so and had me leave. Very unnerving experience - interviewer made me feel like I was wasting her time before she had the chance to meet me. Did not ask about my qualifications. Her only questions were my history.

Interview Questions

  • Why are you leaving your current company a second time?   View Answers (2)
  • [Follow-Up to question 1] So you went to work with them again a second time knowing full well the work was only temporary?   View Answer

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No Offer

Neutral Experience

Difficult Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
Savannah, GA

The process took 2 weeks - interviewed at Best Buy in June 2010.

Interview Details – The interview process was lacking compared to many other Best Buy competitors. However, Savannah's Best Buy is notorious for rude and uncaring management. They drag out the process, and just when you think you are getting somewhere...you get nothing. I will say, however, that I interviewed in Washington,DC and it was a much smoother process. I was interviewed on the phone first, then the SAME DAY the manager called me back and said that he wanted me to come in for an interview the NEXT DAY, and then, I was offered a position. Much more professional than Savannah's store.

Interview Questions

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No Offer

Positive Experience

Average Interview

Geek Squad CIA Agent Interview

Geek Squad CIA Agent
Gilroy, CA

I applied in-person and the process took 4 days - interviewed at Best Buy in March 2008.

Interview Details – I went into the store after completing the long application process and I called several time and went ino the store and talked to a n assistant manager and asked about the status of my resume and application. Someone called me two days later and schedule an online interview first. they asked me about myself and what would my last employee say my strengths and weaknessess are? A couple more questions were asked and she said she would get back to me.

Interview Questions

  • Are you going to make this a career?   View Answer
  • When would you like to start in this part -time position.   View Answer

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1 person found this helpful

No Offer

Positive Experience

Average Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
Chicago, IL

I applied online and the process took a day - interviewed at Best Buy in August 2010.

Interview Details – I applied at Best Buy's website and received a call from one of the hiring managers a few days later. I came in and spoke to another hiring manager and unfortunately the Geek Squad manager was not in, so I was basically told to wait. I'm still waiting so I don't know where this will go, but the actual interview was awesome. I had been interviewing with Apple prior to this and when I went to Best Buy I didn't feel like I was being constantly judged. It was a much more relaxed atmosphere. I actually felt like I was having a conversation instead of under interrogation.

Interview Questions

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No Offer

Positive Experience

Average Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
Kennesaw, GA

I applied online and the process took 2 weeks - interviewed at Best Buy in July 2010.

Interview Details – I applied online and received a phonecall about ten days later where I was asked some quick questions. They called me back later that day to schedule an interview. Following that interview I was scheduled for another a few days later. I have not yet attended this interview. Staff is very friendly and nice and they just want to make sure you are a good fit for the company.

Interview Question – What would you do if you saw an employee steal a drink from the store   View Answer

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Geek Squad, Agent (CIA) Interview

Anonymous Employee
Texarkana, TX

I applied online and the process took 4 weeks - interviewed at Best Buy in June 2013.

Interview Details – After putting in my application I was contacted within 2 weeks by one of the employees to set up an interview. My initial interview was with the DCI (my current supervisor) of the store. He asked 3 basic questions (Tell me about yourself and why you want this position, Name a time you went above and beyond to help a client and what was the result, Tell me about a time that you had to deal with a frustrated/angry client and what was the result of it). The interview gets better when he gives me time to ask questions and I feel that is where they find out if you are right for the job due to the amount and type of questions you ask. After that in about another 2 weeks I was scheduled to interview with the general manager of the store. He asked me some basic business questions (what would you do if you saw an employee steal a quarter out of the register or a small product like a soda or something). After a few of those he offered me the job and then we talked pay. It felt like you could bargain it up a bit if you were willing to try. After that you take a drug test and finish the paper work then you start training.

Interview Question – Not so much the base questions, but the hardest would be is if you have any questions for them?   View Answer

Negotiation Details – I was able to talk my starting pay up a bit due to qualifications and the simple fact that I was assertive about it. Key is to be assertive, but not disrespectful.

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Accepted Offer

Positive Experience

Average Interview

Geek Squad, Agent (CIA) Interview

Anonymous Employee
Lake Jackson, TX

I applied online and the process took 3 weeks - interviewed at Best Buy.

Interview Details – Officially three interviews but I was hired in two

Interview Question – When was the last time you spoke to group of people that you didn't know and gave them direction? This was the second or third question in the first interview   View Answer

Negotiation Details – There was no negotiation. The store manager let me know that they could not pay me the rate I had asked but came close enough for this area.

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Accepted Offer

Positive Experience

Average Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
Jefferson City, MO

I applied online and the process took 2 weeks - interviewed at Best Buy in September 2012.

Interview Details – This is quite the drawn out process first they will call for a phone interview then they will have you in for an interview with who would be your imadate manager. Then they will call you in for a second time to interview with the store manager. Once you've done all three interviews you should be called within a couple of days saying to come in and fill out some paper work. Once you fill out your paper work you have a background check and a drug test. If you pass both of those your an employee at best buy!

Interview Question – Give a specific example of a time when you disagreed with someone who was on your team. What happened and what was the outcome?   Answer Question

Negotiation Details – Not much negotiation they said I was going to make what they offered.

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No Offer

Neutral Experience

Average Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
Chicago, IL

I applied online and the process took 2 weeks - interviewed at Best Buy in February 2013.

Interview Details – Phone interview with HR first, then an in store meeting with the DCI and store manager. A Series of questions involving mainly customer service and sales, and very few things about computers themselves.

Interview Question – How comfortable are you with sales and where else in Best Buy could you see yourself?   Answer Question

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No Offer

Positive Experience

Average Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
Philadelphia, PA

I applied online and the process took 2 weeks - interviewed at Best Buy in February 2013.

Interview Details – Called to see why I was interested to be a geek squad agent. I said that I would love to work with computers and she responded that geek squad was more of sales focused oriented job. I stuttered few moment and said that she will call back if she can setup 1:1 interview

Interview Question – What would you do if you found that that your employee was stealing a water bottle   Answer Question

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